Ytel Reviews, Pricing Info and FAQs

Find out more about Ytel with customer reviews, pricing information and frequently asked questions.

Updated on June 12th, 2019

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Ytel is a cloud communications platform for businesses. Ytel's solutions include SMS messaging, VoIP phone systems and email applications. Businesses can use Ytel to stay engaged with their customers and respond to their inquiries as quickly as possible.

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Pricing:

Ytel does not list any prices on their website. For a detailed pricing breakdown, contact Ytel and request a quote for your business.

Ytel Reviews
Review:

Pros: Easy to use with excellent support team.

Cons: No 2-way messaging features.

Bottomline: Ytel is a highly recommended cloud communications platform with plenty of useful features.

Key Information:

Founder

Nick Newsom

Founded

2012

Headquarters

Lake Forest, CA

Number of Employees

51-200

CEO

Nick Newsom

Address

94 Icon, Lake Forest, CA 92610

Phone Number

+1 800-382-4913

Website

www.ytel.com

Customer Reviews:

Source

Review

1KristenFry - facebook.com

Excellent customer service and support. Thank you!!

FAQs:

How much does it cost to use Ytel software?

Ytel does not list any prices on their website, but you can request a quote for your business to determine the cost.

What is Ytel X5?

X5 is Ytel's fifth-generation cloud contact center. The system can facilitate multiple agents making outbound calls or accepting incoming calls using VoIP technology.

What is the best way to contact Ytel support?

If you need to speak with the Ytel support team for troubleshooting or to have your questions answered, you can call 1 (800) 382-4913 to speak with someone, or go to support.ytel.com. The customer support line is available 24/7.

Does Ytel have a built-in predictive dialer?

Yes. The Ytel dialer can take information from a data set and input it into a phone to save customer service agents time. The dialer can also direct calls to various phone lines as they come in.

Is there a Ytel API?

Yes, Ytel's API allows you to add SMS and voice capabilities into your application without knowledge of telecommunications.