Learn more about Jira project management software with key information, pricing details, and frequently asked questions.

Updated on December 5th, 2023

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Jira is a project management platform that was developed by Atlassian. Small businesses can use Jira to create project roadmaps, outline tasks, manage development projects, and more.



Monthly Pricing*




$7.75 /user.


$15.25 /user.


Contact for quote.

*Discounts are available on annual subscriptions.

Smb Guide Jira Software 420X320 20211006

Pros: Cloud-hosted options. Supports up to 5,000 users. Useful reporting features.

Cons: Can become costly if you have a lot of users.

Bottomline: A scalable project management tool that is tailored for software development teams that need to manage many moving parts.

Key Information:

Legal Name

Atlassian Pty Ltd


Mike Cannon-Brookes

Founding Date

Mar 01, 2002


Lvl 6, 341 George St., Sydney, NSW, Australia

Number of Employees


Number of Customers





61 (2) 9262-1443




What does Jira software do?

Jira software helps teams of developers to stay organized and manage their workflow by tracking projects and generating reports.

Is Jira a free tool?

Jira offers both free and paid plans. Their free plan is limited to 10 users.

How much does Jira cost?

Jira's pricing starts at $7.75 per user per month. The platform also offers a free plan.

What can you use Jira for?

  • Agile reporting.
  • Assigning tasks.
  • Creating/managing a workflow.
  • Custom dashboards.

Is Jira free for personal use?

Yes, Jira offers a free plan for up to 10 users.

How do you use Jira?

You can start by selecting a plan and signing up via their website. From there you can create a company profile, add users, start projects, and more.

What is Jira Service Desk used for?

Jira Service Desk is Jira's help desk solution. With the Service Desk, you can track bugs and submitted ticket issues from customers.

What is Jira Workflow?

When you create a project in Jira, it starts a workflow.

As work is done on the project, details can be added and status can be changed, allowing it to be moved from one stage to the next until the workflow reaches its end.

Is Jira a project management tool?

Jira has many different features, but at its core it is a project management solution that helps teams to become more organized, thereby improving their efficiency.

Is Jira an acronym?

Jira is not an acronym. The name is actually a shortened version of the Japanese word "Gojira," which means "Godzilla."

What is the difference between Jira and Confluence?

Confluence is also an Atlassian product, but it differs from Jira in several ways. Both are project management tools, but Jira is more focused on bug tracking and complete customization, while Confluence was designed to create a collaborative knowledge base.