Salesforce Reviews, Ratings, Pricing Info and FAQs

Read more about Salesforce CRM with customer reviews, ratings, pricing information and frequently asked questions.

5 min read • Last updated on December 11th, 2018

Salesforce is a CRM software solution with tools and applications for marketing, sales, e-commerce and more. Salesforce is a popular small business solution because it is affordable and it can be scaled up as your business grows.

Salesforce Pricing:

Plan Name

Monthly Price

Lightning Essentials

$25.00 /mo. (up to 5 users)

Lightning Professional

$75.00 /mo. per user

Lightning Enterprise

$150.00 /mo. per user

Lightning Unlimited

$300.00 /mo. per user

Salesforce Key Information Table:


Marc Benioff, Parker Harris, Dave Moellenhoff, Frank Dominguez




San Francisco, CA


Marc Benioff

Number of Employees


Phone Number

1 (800) 667-6389


The Landmark @ One Market Suite 300, San Francisco, CA 94105,


Salesforce FAQs:

What is the price range for Salesforce software?

Salesforce monthly plans range in price from $25.00 per month for up to five users to $300.00 per month per user.

What is Salesforce Trailhead?

Trailhead is the Salesforce training platform where users can learn how to use the software to its full potential. You can go through modules and projects on the site to learn more about how Salesforce CRM works.

What is Salesforce Lightning?

LIghtning is the Salesforce marketing cloud with Salesforce software that can be accessed anywhere from any device.

Infusionsoft Vs Salesforce
Infusionsoft vs. Salesforce

Infusionsoft is geared towards small business use, but Salesforce can be used in organizations of any size. Salesforce also operates on more mobile devices and charges a monthly user fee, unlike Infusionsoft that has a flat monthly fee.

Can I send Salesforce SMS messages?

Salesforce does not have built-in SMS capabilities, but you can download SMS plugins like CM. You can integrate these plugins to send SMS messages via your Salesforce app.

Does Salesforce have inventory management tools?

Yes. With Salesforce industry management you can track and manage the storage of every item in your inventory. This feature is particularly useful for e-commerce businesses.

Where can I find the current Salesforce share price?

The price is constantly changing, but you can Google "Salesforce share price" to get the latest share price.

How do I access my Salesforce login?

Click the "Login" button on the homepage and enter your credentials to get into your account.

What is Salesforce Pardot?

Pardot is the Salesforce automation software solution. With Pardot, you can fully automate your marketing and sales campaigns.

What is the benefit of using the Salesforce community forums?

If you join a Salesforce community, you can collaborate with other people in your industry and learn more about how to get the most out of Salesforce.

Can we use Salesforce CPQ for invoicing?

Yes, you can send quotes and invoices using the Salesforce CPQ software.

Does Salesforce have a tool for developers?

Salesforce Workbench is a platform for Salesforce developers. With Workbench, your developers can customize Salesforce even more by accessing and modifying metadata.

Salesforce Reviews:




David L.


Excellent end-to-end support when you are setting up the software.

Robert R.


I like how customizable Salesforce is, but customer support is very limited.

Mark D.


Very secure and customizable, but it can but difficult for administrators to use.

Piotr B.


There's so much that I like about this software - it's a great tool that can really help your business!

Desirae S.


A solid platform that has been well refined over time.

Yagnesh P.


I love the customizable dashboard where I can see all of our performance indicators.

Wilmer P.


This software is complex but it really works and I can access it from anywhere.

Rich O.


Salesforce is so much more than a CRM and it has helped our business immensely.

Jen W.


Not very user-friendly or intuitive. The price is not competitive enough either.

Kevin B.


Support is sub-part but everything else about this platform is excellent.