Vonage Reviews, Ratings, Pricing Info and FAQs

Find out more about Vonage business phone systems with pricing information, customer reviews, ratings and frequently asked questions.

5 min read • Last updated on December 11th, 2018

Vonage is an internet phone service provider. With Vonage, business and residential customers can establish a phone number or numbers through their internet connection and pay only a small monthly fee. Vonage also sells business phones and accessories to optimize your system.

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Vonage Pricing:

Plan Name

Monthly Price

Mobile

$19.99 /mo. per user

Premium

$29.99 /mo. per user

Advanced

$39.99 /mo. per user

Vonage Key Information Table:

Founder

Jeff Pulver

Founded

2001

Headquarters

Holmdel, NJ

CEO

Alan Masarek

Number of Employees

1,780

Phone Number

1 (877) 272-0528

Address

23 Main St, Holmdel, NJ, 07733

Website

www.vonage.com

Vonage FAQs:

What is the price range for Vonage monthly plans?

Vonage business plans range in price from $19.99 per user per month for the "Mobile" plan to $39.99 per user per month for the "Advanced" plan.

Can I have Vonage extensions without using a Vonage phone?

Vonage works best with Vonage devices, but you can use your mobile phone with the Vonage extensions app or another telephone that you already have to access a Vonage phone system.

How do I contact Vonage customer service?

The easiest way is to call Vonage phone service customer support at 1 (877) 272-0528.

How do I access my Vonage business login from my web browser?

You can access your Vonage login by going to myvonagebusiness.com. When you go to Vonage and sign in to your business account, you can view billing info, add or remove features and see your usage. The business Vonage login is an administrator portal where you can manage your entire phone system.

My Vonage business phones seem slow. How do I run a speed test?

You can run a Vonage speed test on your system to test the speed of your internet by going to speedtest.net. Remember, since Vonage is a VoIP phone system, the quality of the service will be affected by the speed of your internet connection.

Can I email Vonage business support if I have troubleshooting questions?

You can chat or submit an issue on businesssupport.vonage.com. The website also has a great knowledge base that can provide you with more information about Vonage business solutions.

Can I manage my Vonage business account with the Vonage business app?

You can call and receive calls on your Vonage number through the mobile app. There are some limited management features on the app, but major account changes can only be made through the admin portal online.

Vonage Reviews:

Reviewer

Rating

Review

Brielle S.

4/5

Very professional customer support and the phones are easy to use.

Paul D.

5/5

If you're just starting out with VoIP phones, this is the best service out there!

Saral S.

4/5

The fees are very transparent and you can use the software on any device.

Shaumit K.

5/5

Cost effective for small businesses and easy for non-tech people to work with.

Addison R.

5/5

Superior software and support when compared with similar systems.

Christopher J.

3/5

Lots of great features but we are also paying for lots of things we don't really need.

Angela W.

1/5

My card has been overcharged several times and customer service has not helped me remove it.

Jason W.

3/5

Simple, useful phone system, but customer support is not what it used to be.

Josh R.

3/5

There have been some network issues, but we are satisfied overall.

Harsh R.

5/5

Great call quality and the call forwarding feature works really well.