Vonage Reviews, Pricing Info and FAQs

Find out more about Vonage business phone systems with pricing information, customer reviews, ratings and frequently asked questions.

Updated on June 12th, 2019

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Vonage is an internet phone service provider. With Vonage, business and residential customers can establish a phone number or numbers through their internet connection and pay only a small monthly fee. Vonage also sells business phones and accessories to optimize your system.


Plan Name

Monthly Price


$19.99 /mo. per user


$29.99 /mo. per user


$39.99 /mo. per user

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Vonage Reviews

Pros: Great call quality. Easy-to-use interface.

Cons: Call quality can be diminished by a poor internet connection.

Bottomline: Vonage is one of the most widely recognized VoIP services, and that's because their service is top-notch.

News & Activity:


News or Activity

January 18, 2019

Infusionsoft and Vonage Executives Elected to the Arizona Technology Council’s Board of Directors

January 17, 2019


January 16, 2019

CPaaS Pioneers Twilio Challenged by Vonage Nexmo

January 2, 2019

Vonage to Present at Upcoming Investor Conferences

Key Information:


Jeff Pulver, Jeffrey A. Citron, Carlos Bhola




Holmdel, NJ

Number of Employees



Alan Masarek


23 Main St, Holmdel, NJ, 07733

Phone Number

+1 732-528-2600



Customer Reviews:



Jaceman2002 - reddit.com

Vonage in my experience isn’t the best, but they’re cheap. Most of the clients I’ve worked with that use them switched to something else after hitting 10 users, but that’s me.

NetworkCanuck - reddit.com

I've been with Vonage since 2005 and have had no issues.


What is the price range for Vonage monthly plans?

Vonage business plans range in price from $19.99 per user per month for the "Mobile" plan to $39.99 per user per month for the "Advanced" plan.

See our full list of [Vonage pricing}(#pricing).

Can I have Vonage extensions without using a Vonage phone?

Vonage works best with Vonage devices, but you can use your mobile phone with the Vonage extensions app or another telephone that you already have to access a Vonage phone system.

How do I contact Vonage customer service?

The easiest way is to call Vonage phone service customer support at 1(877) 272-0528.

My Vonage business phones seem slow. How do I run a speed test?

You can run a Vonage speed test on your system to test the speed of your internet by going to speedtest.net. Remember, since Vonage is a VoIP phone system, the quality of the service will be affected by the speed of your internet connection.

Can I email Vonage business support if I have troubleshooting questions?

You can chat or submit an issue on businesssupport.vonage.com. The website also has a great knowledge base that can provide you with more information about Vonage business solutions.

Can I manage my Vonage business account with the Vonage business app?

You can call and receive calls on your Vonage number through the mobile app. There are some limited management features on the app, but major account changes can only be made through the admin portal online.