Nextiva Software Reviews, Prices and Ratings

Learn more about Nextiva CRM software and business phone systems by reading customer reviews and ratings. Includes pricing information and FAQs.

6 min read • Last updated on December 12th, 2018

Nextiva software is an all-in-one communications platform for customer relationship management and internal communication, complete with business analytics and mobile apps.

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Nextiva Software Pricing:

Plan Name

Monthly Price

Office Pro


Office Pro Plus


Office Enterprise


Nextiva Summary:

Pros: Timely updates and strong customer support for phone services.

Cons: Calls can be dropped or lag as a result of a poor internet connection.

Bottomline: Nextiva is a reliable, affordable solution for small businesses that want a unified communications solution.

Nextiva Software FAQs:

What is Nextiva's price range?

Nextiva's plans range from $19.95 to $27.95 per month for small to medium-sized businesses. Pricing for their enterprise level software is available in customized quotes only.

How does Nextiva fax work?

With vFax Nextiva, you can send and receive faxes from your email. This makes it easy for your customer support team to fax information to clients right from their computers. All they need to do is use their Nextiva fax login when they are sending the email. Just search "fax.nextiva" for more information on how fax Nextiva could help your business, or visit

What are some Nextiva alternatives?

Can I still get remote support from Nextiva if I'm using the Nextiva app?

Yes. All you need to do is use your Nextiva login to sign on to the app and contact customer support. Alternatively, you can call them and ask for assistance at any time.

Do our Nextiva phones automatically come with Nextiva support?

If your office has a paid subscription to one of Nextiva's monthly plans for a business VoIP phone service, then customer support comes with it. Reviews of Nextiva Inc. suggest that the product has excellent support from a knowledgeable team if you ever have any questions.

Nextiva Vs Ringcentral
Nextiva vs. Ringcentral

Nextiva and Ringcentral are both popular business VoIP solutions, but Nextiva is slightly more affordable and boasts a robust support team that continually ranks above the competition.

Is there a Nextiva Windows app?

The Nextiva app can be used with Windows, iOS, macOS and Android. Visit for more information.

What's the fastest way to get in touch with Nextiva's remote support team?

If you go to you'll discover a special Nextiva portal. This is a secure area where you can ask questions and find troubleshooting answers for your software.

What is Nextiva recorder?

Nextiva recorder is a tool that allows you to record phone calls. This can be useful for quality control and employee training.

Nextiva News & Activity:


News or Activity

December 7, 2018

Nextiva CEO accepts ASU's prestigious Spirit of Enterprise Award

December 5, 2018

NHL’s Buffalo Sabres Chooses Nextiva as its Official Communications Provider

November 21, 2018

Nextiva Included In Gartner UCaaS Worldwide Magic Quadrant Midmarket Contextualization Report

November 16, 2018

Nextiva Named a Fastest-Growing Technology Company in North America by Deloitte’s 2018 Technology Fast 500™

Nextiva Key Information:


Thomas Gorny




Scottsdale, AZ


Thomas Gorny

Phone Number

1 800-983-4289


8800 E Chaparral Rd Suite 300, Scottsdale, AZ 85250


Nextiva Reviews:




Pricing and service are by the far the best our company has seen. We tried most of the top ucaas providers and Nextiva shines in all categories.


After 18 months, I still am learning new features. Robust software that isn't the simplest to use but has everything one could want.

Virtual Phone System Reviews

One of the best decision that we made was joining Nextiva. They have made it possible for our small business to grow.


Nextiva is awesome! Any issues, just call up support even if it's after hours. Response is always fast and on point. Just brilliant.


I must say that Nextiva has been a great service for my business. I immediately saved $450 each month and the transition to their phone lines was simple.


Save yourself some time and money in your VOIP search and do not go to Nextiva.

Joe Limestu

I use Nextiva's call center solution for my business. I had a bit of an issue setting up, but called support and they had me up and running by the end of the call.