Nextiva Software Reviews, Prices and FAQs

Learn more about Nextiva CRM software and business phone systems by reading customer reviews and ratings. Includes pricing information and FAQs.

Updated on September 3rd, 2019

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Nextiva software is an all-in-one communications platform for customer relationship management and internal communication, complete with business analytics and mobile apps.

Also Consider

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Plan Name

Monthly Price for 1-4 Users

Monthly Price for 100+ Users

Office Pro

$34.95 per user

$21.95 per user

Office Pro Plus

$37.95 per user

$24.95 per user

Office Enterprise

$44.95 per user

$31.95 per user

Nextiva Reviews

Pros: Timely updates and strong customer support for phone services.

Cons: Poor internet connection can lead to dropped calls.

Bottomline: Nextiva is a reliable, affordable solution for small businesses that want a unified communications solution.

Key Information:


Thomas Gorny




Scottsdale, AZ

Number of Employees



Thomas Gorny


8800 East Chaparral Road, Suite 300, Scottsdale, AZ 85250

Phone Number

+1 800-799-0600


News & Activity:


News or Activity

December 7, 2018

Nextiva CEO accepts ASU's prestigious Spirit of Enterprise Award

December 5, 2018

NHL’s Buffalo Sabres Chooses Nextiva as its Official Communications Provider

November 21, 2018

Nextiva Included In Gartner UCaaS Worldwide Magic Quadrant Midmarket Contextualization Report

November 16, 2018

Nextiva Named a Fastest-Growing Technology Company in North America by Deloitte’s 2018 Technology Fast 500™




Ryan Petersen -

Nextiva offers a really solid phone service. The customer support especially is top notch, and the price is affordable.

salvadorrodriguez -

I am an IT manager and I highly recommend Nextiva to everyone who wants to save money on business phone costs or who wants to create the appearance of a large professional company. The systems are truly state-of-the-art and they provide fantastic additional features to give a customer plenty options. I really like Nextiva and am glad that I chose them years ago.

Harry Schultz -

Nextiva is one of the largest VoIP service providers in the market today. They have good products for small to medium sized businesses, all the way up to custom enterprize solutions. If you’re operating a small business of any kind and considering upgrading your phone system to a VoIP system, then Nextiva is a solid choice and will provide all the necessary functionality to support your business. Nextiva is rated very highly due to the quality and pricing of their standard package which really makes it easy to transition into VoIP without any hassle and without exorbitant costs.

Each1teach1x27 -

Nextiva specifically has great support and I think you may be able to snag some new free phones as well.

Adam C. Uzialko -

Nextiva is incredibly affordable, and it comes with all the key features we looked for in an online fax service, making it our best overall pick for small business online fax services.


How much does Nextiva cost?

Nextiva's plans range from $19.95 to $44.95 per phone, per month. The per phone price drops the more phones you have. The $19.95 price is if you pay 36 months in advance for 100+ phones, so you pay $71,820.00 up front.

See pricing for more information.

How does Nextiva fax work?

With vFax Nextiva, you can send and receive faxes from your email. This makes it easy for your customer support team to fax information to clients right from their computers. All they need to do is use their Nextiva fax login when they are sending the email.

What are some Nextiva alternatives?

Can I still get remote support from Nextiva if I'm using the Nextiva app?

Yes. All you need to do is use your Nextiva login to sign on to the app and contact customer support. Alternatively, you can call them and ask for assistance at any time.

Do our Nextiva phones automatically come with Nextiva support?

If your office has a paid subscription to one of Nextiva's monthly plans for a business VoIP phone service, the customer support comes with it. Reviews of Nextiva Inc. suggest that the product has excellent support from a knowledgeable team if you ever have any questions.

Nextiva Vs Ringcentral

What is the difference between Nextiva and Ringcentral?

Nextiva and Ringcentral are both popular business VoIP solutions, but Nextiva is slightly more affordable and boasts a robust support team that continually ranks above the competition.

Is there a Nextiva Windows app?

The Nextiva app can be used with Windows, iOS, macOS, and Android. Visit for more information.

What is the fastest way to get in touch with Nextiva's remote support team?

If you go to you'll discover a special Nextiva portal. This is a secure area where you can ask questions and find troubleshooting answers for your software.

What is Nextiva recorder?

Nextiva recorder is a tool that allows you to record phone calls. This can be useful for quality control and employee training.