MailChimp Reviews, Ratings, Pricing Info and FAQs

Learn more about MailChimp email software with customer reviews, ratings, pricing information and frequently asked questions.

7 min read • Last updated on October 16th, 2018

MailChimp is one of the most popular email marketing solutions for small businesses. With MailChimp, users can create customized email campaigns using the MailChimp email editor with drag and drop templates. The software can also store contact lists and allow for scheduled emails to be sent out automatically.

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MailChimp Pricing:

Plan Type (500 subscribers or less)

Monthly Price

Free

$0.00 /mo.

Business

$10.00 /mo.

Pro

$209.00 /mo.

MailChimp Key Information Table:

Co-Founders

Ben Chestnut, Ben Kurzius

Founded

2001

Headquarters

Atlanta, GA

CEO

Ben Chestnut

Number of Employees

800

Address

675 Ponce de Leon Ave. NE, Suite 5000, Atlanta, GA, 30308

Website

www.mailchimp.com

MailChimp FAQs:

What is the price range for MailChimp Software?

MailChimp has a free plan that can be used for up to 2,000 subscribers. On the other end of the spectrum, the Pro plan starts at $209.00 per month for 500 subscribers and goes up incrementally in price depending on how many subscribers you have.

How do I access my MailChimp login through my web browser?

To log into your MailChimp account, just go to login.mailchimp.com and enter your MailChimp sign in details.

Are MailChimp templates free?

All MailChimp plans come loaded with a variety of MailChimp free templates for you to choose from. You can build off of these templates, or design your own.

How can I get the MailChimp Salesforce integration?

If you want the MailChimp Salesforce combination to work with your account, you need to active it through the MailChimp integration menu. You can follow the steps here: mailchimp.com/help/integrate-salesforce-with-mailchimp/.

Mailchimp Alternatives
MailChimp Alternatives:
  • GetResponse.
  • ActiveCampaign.
  • AWeber.
  • SendInBlue.
  • Constant Contact.
  • Campaign Monitor.
  • iContact.

What is a MailChimp member rating?

A member rating in MailChimp is a metric that tells you how active a MailChimp contact is. A member with only one star is not active and rarely engages with your content. A member with five stars is very active and is most likely to make a purchase from your company.

What are MailChimp experts?

MailChimp experts are experts in the software who are authorized by MailChimp to sell their services to MailChimp customers. Experts can help you set up your software, add integrations, program the MailChimp API, manage your lists and so on. You can find a MailChimp expert at experts.mailchimp.com.

How do I contact MailChimp support?

You need to log into your paid MailChimp account to contact a MailChimp customer service agent. Otherwise, you can search the MailChimp help center for answers to your questions.

Where can I learn more about MailChimp careers?

To find out more about working at MailChimp, just visit mailchimp.com/about/jobs/.

Mailchimp Vs Constant Contact
MailChimp vs Constant Contact

Of the two platforms, MailChimp is the only one to offer a forever free plan that can manage up to 2,000 subscribers. Still, Constant Contact allows for a greater degree of customization when it comes to email design and campaign creation.

How do I use MailChimp merge tags?

Essentially, merge tags allow you to add unique subscriber information to your content. For instance, if you put a merge tag where the subscriber's name should go, each subscriber will get the same email but with their name in the body of the text.

Is there a MailChimp Wordpress integration?

Yes. By integrating MailChimp into your Wordpress website, you can allow website visitors to subscribe to your email list. The information that they enter will be uploaded directly to MailChimp. You can download the MailChimp plugin from the Wordpress plugins directory.

Mailchimp Competitors
MailChimp Competitors:
  • Drift.
  • GetResponse.
  • Infusionsoft.
  • iContact.
  • ConstantContact.
  • Robly.
  • Salesforce.
  • Omnisend.

MailChimp Reviews:

Reviewer

Rating

Review

Aanchal J.

5/5

MailChimp is a wonderful email marketing tool because it combines function and usability in one clean interface. Bulk emails are so easy with this platform!

Miguel G.

5/5

A very affordable way to get into email marketing. Support is very good because MailChimp is such a widely used program.

Rob B.

4/5

Very easy to use with lots of useful plugins. We have a very small company, so sometimes the added cost of having a lot of subscribers is hard to manage.

Josemaria G.

5/5

MailChimp has saved us a lot of time because now we can automate the entire email marketing process. The paid plans are the best way to reach a large audience.

Alvaro M.

5/5

The analytics tools are very helpful. Because we can see how effective our emails are, we are able to make adjustments and maintain contact lists that are full of active subscribers.

Grayson T.

4/5

MailChimp makes it very easy to collect emails from people. There are many features, so it can be difficult to use at first. Overall, a great collection and outreach solution.

Varun K.

4/5

This application has an all-in-one dashboard that is simple and easy to navigate, yet full of critical information. Can be costly if you have a large database.

Jessica B.

4/5

Emails that are made with MailChimp look attractive and professional. You have a little less control than if you were coding, but then again it is a much faster way to create customized emails.

Gjenes B.

5/5

I have been using MailChimp for 3 years. It's packed with features! I really appreciate being able to connect it with our CRM platforms.

Dave V.

5/5

Over the years, MailChimp has been upgraded and improved to the point where it is one of the best tools out there. The Free tier is great for small businesses.