Learn more about Twilio API software with customer reviews, ratings, pricing info and a key information table. Includes frequently asked questions.

Updated on June 7th, 2019

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Twilio is a cloud communications platform for businesses. With Twilio, companies can make phone calls and send text messages through web service APIs. This means all communication can be conducted on a computer with an internet connection instead of with phones.



Starting Price

Programmable Voice

$0.0085 /min.

Programmable SMS

$0.0075 /message.

Elastic SIP Trunking

$0.0045 /min.

Programmable Chat

$0.0008 /message.

Programmable Video

$0.0015 /min.

Programmable Wireless

$2.00 /SIM card.

Twilio Studio

$0.001 /flow execution.

Also Consider

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Twilio Reviews

Pros: Strong integration of SMS and phone services.

Cons: More expensive than the leading competitors.

Bottomline: Twilio is a reliable platform for businesses that want a better way to facilitate communication with their customers.

Twilio Promo Codes:

Enter the promo code "USE25" at the Twilio checkout to save $25.00 on your software purchase.

News & Activity:


News or Activity

January 18, 2019

Twilio to Dominate CPaaS in 2019

January 16, 2019

Tech Moves: Twilio names former Amazon and Google exec Chee Chew chief product officer; Washington state commerce director departs

January 11, 2019

Twilio to Announce Fourth Quarter and Full Year 2018 Financial Results on February 12

January 8, 2019

Twilio Wants to Open Door to IoT

January 7, 2019

GSA’s Herman Moving to Twilio

January 3, 2019

Why You Should Keep Twilio (TWLO) Stock in Your Portfolio

Key Information:


Jeff Lawson, Evan Cooke, John Wolthuis




San Francisco, CA

Number of Employees



Jeff Lawson


375 Beale St, Suite 300, San Francisco, CA 94105

Phone Number

+1 415-390-2337



What is the price range for Twilio plans?

Twilio's most popular product, the voice API, starts at $0.013 per minute for outbound calls and goes up to $0.022 per minute for incoming toll-free calls.

Can anyone from the public buy Twilio stocks?

Yes, Twilio is a publicly traded company. The Twilio IPO (initial public offering) was in June 2016.

How do I contact Twilio investor relations?

You can contact Twilio investor relations by calling 1(415) 801-3799, or by emailing

Twilio Competitors
  • Nexmo.
  • Sinch.
  • Plivo.
  • ONVOY.
  • Spring Edge.

What is Twilio Copilot?

Twilio Copilot is Twilio's smart messaging software. Copilot improves your Twilio SMS delivery by selecting the best local phone numbers to send messages to.

Does the Twilio app have a voice/SMS service?

The Twilio API lets you manage and route voice calls or SMS messages from the Twilio Inc. app. This means you can manage all of your Twilio activities on the go.

Where can I keep up with all of the latest Twilio news?

You can read the Twilio blog at to find out about software updates, new Twilio jobs, Twilio internship programs and more.

Is there a Twilio fax feature?

Twilio does have a programmable API fax system so that you can send faxes between your device and a fax machine. Rather than keeping a fax machine in your office, you could use the API to fax documents online directly from your computer.

What is Twilio Sync?

Twilio Sync gives you a way to synchronize all of your apps in the cloud so that the user experience is the same across all devices. You can also use Twilio sync for app security and monitoring.

What is the best Twilio alternative?

It really depends on your budget and software needs, but is one of the most popular alternatives to Twilio. Bandwidth is much cheaper than Twilio. However, Bandwidth does not offer SMS shortcodes.




Steven Stanton -

Twilio is the only company I use when developing VOIP applications. I usually make use of the Twilio client and the call quality is always great. I currently have 3 clients running Twilio Programmable Voice applications with the Twilio Client through the web browser. Even on slower connections (Like 1 Mbps DSL) the audio sounds great. I would jump in and develop an application using their Client to see for yourself. They have demos where you can get started in just a few tweaks to the code.