Twilio Reviews

Learn more about Twilio API software with customer reviews, pricing info and a key information table. Includes frequently asked questions.

Updated on March 29th, 2022

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Twilio is a cloud communications platform for businesses. With Twilio, companies can make phone calls and send text messages through web service APIs. This means all communication can be conducted on a computer with an internet connection instead of with phones.

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Starting Price

Programmable Voice

$0.0085 /min.

Programmable SMS

$0.0075 /message.

Elastic SIP Trunking

$0.0045 /min.

Programmable Chat

$0.0008 /message.

Programmable Video

$0.0015 /min.

Programmable Wireless

$2.00 /SIM card.

Twilio Studio

$0.001 /flow execution.

Promo Codes:

Enter the promo code "USE25" at the Twilio checkout to save $25.00 on your software purchase.

Twilio Reviews

Pros: Strong integration of SMS and phone services.

Cons: More expensive than the leading competitors.

Bottomline: Twilio is a reliable platform for businesses that want a better way to facilitate communication with their customers.

Key Information:


Jeff Lawson, Evan Cooke, John Wolthuis




San Francisco, CA

Number of Employees



Jeff Lawson


375 Beale St, Suite 300, San Francisco, CA 94105

Phone Number

+1 415-390-2337



How much does Twilio cost?

Twilio's most popular product, the voice API, starts at $0.0085 per minute for outbound calls and prices range up to $0.022 per minute for incoming toll-free calls.

Where is Twilio located?

Twilio headquarters is located in San Francisco, CA.

What exactly does Twilio do?

Twilio is a developer platform that software professionals use to add features like voice, video, and messaging, to their applications.

How does Twilio SMS work?

The Twilio API lets you manage and route voice calls or SMS messages from the Twilio Inc. app. This means you can manage all of your Twilio activities on the go.

Can anyone from the public buy Twilio stocks?

Yes, Twilio is a publicly traded company. The Twilio IPO (initial public offering) was in June 2016.

How do I contact Twilio investor relations?

You can contact Twilio investor relations by calling 1(415) 801-3799, or by emailing

Twilio Competitors

Who are Twilio's competitiors?

  • Nexmo.
  • Sinch.
  • Plivo.
  • ONVOY.
  • Spring Edge.

What is Twilio Copilot?

Twilio Copilot is Twilio's smart messaging software. Copilot improves your Twilio SMS delivery by selecting the best local phone numbers to send messages to.

Where can I keep up with all of the latest Twilio news?

You can read the Twilio blog at to find out about software updates, new Twilio jobs, Twilio internship programs and more.

Is there a Twilio fax feature?

Twilio does have a programmable API fax system so that you can send faxes between your device and a fax machine. Rather than keeping a fax machine in your office, you could use the API to fax documents online directly from your computer.

What is Twilio Sync?

Twilio Sync gives you a way to synchronize all of your apps in the cloud so that the user experience is the same across all devices. You can also use Twilio sync for app security and monitoring.

What is the best Twilio alternative?

It really depends on your budget and software needs, but is one of the most popular alternatives to Twilio. Bandwidth is much cheaper than Twilio. However, Bandwidth does not offer SMS shortcodes.