Ooma Reviews, Pricing Info, and FAQs

Learn more about Ooma internet phones with customer reviews, pricing information and frequently asked questions.

Updated on March 31st, 2020

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Ooma is a business VoIP software company that sells phone communications solutions. With Ooma's products, businesses can enhance their phone communications and migrate their systems from traditional landlines to web-based applications.

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Ooma charges a monthly base fee of $19.95 for Ooma Office. This fee includes a user extension, local phone number, and unlimited calling within North America. Additional services, like a toll-free number or international calling, come with an added fee.

Ooma Reviews

Pros: Superb call quality, and great compatibility with existing hardware and landline phones.

Cons: The Ooma Telo requires a separate wireless adaptor for wireless network setup.

Bottomline: Great platform to efficiently manage phone communication processes.

Key Information:


Andrew Frame




Sunnyvale, CA


Eric B. Stang

Number of Employees


Phone Number

1 (650) 566-6600


525 Almanor Avenue, Suite 200 Sunnyvale, CA 94085




Is there a monthly fee for Ooma?

Ooma charges a flat monthly fee of $19.95 per month to all of its customers. Other services can be added on for an additional fee. Additional services range from $9.95 to $30.00 per month.

Is Ooma really free?

No. Despite offering unlimited calling with Ooma Telo, the service is not free. Users are still expected to pay a monthly fee and taxes.

How many phone lines can I get with the Ooma business software?

Ooma Office allows you to purchase as many extensions and numbers as you need. You can add phones to your Ooma phone account as your business grows.

What is Ooma Telo?

Telo is a device that Ooma sells to make conference calls and hands-free talking in your office easier. The device works for a small office or home office. All you need to do is connect it to the internet and you'll have a new phone line.

Can I use Ooma for business calls to international numbers?

There is an additional fee for international calls and the rates vary by country, but you can certainly use Ooma's IP phone service for international calling.

Is Ooma Telo available in Canada?

Yes, Ooma offers the Ooma Telo service in Canada.

What internet speed is needed for Ooma?

With Ooma, you will need a high-speed internet connection to experience their high voice quality. Your connection should at least be a typical DSL connection with 384 Kbps upstream and downstream.

Does Ooma offer a mobile app?

Yes, the Ooma Mobile HD application is compatible with both Android and Apple devices.

What are some alternatives to Ooma?