Freshdesk Contact Center, formerly Freshcaller, is an easy-to-use, cloud-based call center platform created for businesses. With Freshdesk Contact Center, users can deliver real-time customer support, record conversations, analyze call metrics, and purchase local, international, toll-free, and vanity numbers in more than 90 countries.
Free Contact Center
Free + pay/min.
Free + pay/min.
Growth Contact Center
$18.00 /agent + pay/min.
$180.00 /agent + pay/min.
Pro Contact Center
$47.00 /agent + pay/min.
$468.00 /agent + pay/min.
Enterprise Contact Center
$83.00 /agent + pay/min.
$828.00 /agent + pay/min.
$35.00 /agent + pay/min.
$348.00 /agent + pay/min.
$71.00 /agent + pay/min.
$708.00 /agent + pay/min.
$119.00 /agent + pay/min.
$1,188.00 /agent + pay/min.
Pros: Easy to implement and navigate. Integrates well with other Freshworks products.
Cons: There is limited support for physical devices.
Bottomline: Simple to set up. Offers a user-friendly interface. However, the per-minute pricing can become costly.
Oct 13, 2010
2950 S. Delaware St., Ste. 201, San Mateo, CA 94403
Number of Employees
Number of Customers
What is Freshdesk Contact Center?
Freshdesk Contact Center, formerly Freshcaller, is an easy-to-use, cloud-based call center platform created for small to medium-sized businesses.
What is Freshdesk Contact Center's price range?
Freshdesk Contact Center pricing ranges from $0.00 to $119.00 per agent per month. The platform also offers annual pricing packages that range from $0.00 to $1,188.00 per agent per year.
Is there a Freshdesk Contact Center free trial?
Yes, Freshdesk Contact Center offers a 21-day free trial. To access the trial, simply sign up with Google or your email address.