Grasshopper Phone Reviews, Ratings, Pricing Info and FAQs

Read customer reviews, ratings, pricing and FAQs for the Grasshopper virtual phone system.

Grasshopper Phone

A Grasshopper phone system could change the future of your business. Read customer reviews, ratings, pricing and FAQs for Grasshopper software.

Last updated August 9th, 2018

Grasshopper phone software is a business phone system that allows users to set up a toll-free line, manage extensions, forward calls and more. Grasshopper can turn a smartphone or computer into a business line with full texting capabilities.

Grasshopper Phone Reviews:

Reviewer

Rating

Review

Jennifer H.

5/5

Grasshopper has made our operations easier because all of our calls are routed to the right people.

Jim N.

4/5

We love the toll-free helpline that we got from Grasshopper and it makes it very easy to add or remove hosts.

Denise H.

4/5

Easy to install and reliable, but the texting functions are extremely limited.

Kathy G.

4/5

Very affordable and we can now handle our customers' calls 24/7.

Matthew G.

4/5

It's great being able to give every employee an extension. However, you can't assign direct lines to employees.

Alexandra R.

4/5

Lacking a CRM integration but it is incredibly affordable and always reliable.

Rian I.

5/5

A flawless virtual phone that has never let me down!

Kathy M.

5/5

Great way to receive messages and the customer service has been outstanding from the start.

Katie S.

5/5

It's so easy to change phone numbers and extensions when we hire new people.

Charles L.

4/5

I love how flexible this service is because it is cloud-based. Great for working while travelling!

Grasshopper Pricing:

Plan Name

Monthly Price

Solo

$29.00 /mo.

Partner

$49.00 /mo.

Small Business

$89.00 /mo.

Grasshopper Key Information Table:

Co-Founders

Siamak Taghaddos, David Hauser

Founded

2003

Headquarters

Needham, MA

CEO

Siamak Taghaddos

Number of Customers

350,000+

Phone Number

1 (800) 820-8210

Address

197 1st Ave., Suite 200, Needham, MA, 02494

Website

www.grasshopper.com

Grasshopper Phone FAQs:

What is the price range for Grasshopper phone plans?

Grasshopper's monthly plans range from $29.00 per month for the Solo plan to $89.00 per month for the Small Business plan.

Do I need new phone lines if I get a Grasshopper phone system?

Grasshopper is a virtual phone system, so your business phone line can run on the internet instead of being hardwired to a phone line.

Does Grasshopper's small business phone service include texting?

All of the Grasshopper virtual phone plans include business texting capabilities, call forwarding and custom greetings.

Business Phone Providers
Business Phone Providers:
  • Grasshopper.
  • 8x8.
  • Nextiva.
  • RingCentral.
  • Megapath.
  • Dialpad.
  • Ytel.
  • Five9.

Can I make long distance calls on a Grasshopper business phone?

You can call any country in the world on a Grasshopper internet phone. Each country has a different per minute rate. You can check the rates at grasshopper.com/international-rates.

What is the most popular Grasshopper phone alternative?

There are lots of virtual business phone companies on the market, but Freshcaller and Mightycall are some of the most popular alternatives. The core functions are the same, but Mightycall is cheaper and it allows you to transfer an existing number into your system once you sign up.

Can I get a free business phone number with Grasshopper?

Business phone numbers are not free with Grasshopper. To get a number, you have to at least sign up for their cheapest business phone plan, which costs $29.99 per month.

Virtual Receptionist Phone System For Small Businesses
What is a virtual receptionist phone system for small businesses?

A virtual phone receptionist can welcome callers with a pre-recorded message and present them with a list of numbered options that they can select. This helps to give your business a more professional feel and filter calls as they come in.

How many small business phone lines can I get with Grasshopper?

You can get up to five phone lines per account with Grasshopper's business telephone service.

Is Grasshopper a cheap business phone line?

Grasshopper does not sell the cheapest small business phone lines, but at a starting price of just $29.99 per month, you could consider it to be a cheap business phone service. Call routing systems for small business vary widely in price, but Grasshopper is a good entry-level solution.

Does Grasshopper provide a free virtual phone system?

All of Grasshopper's plans require a paid subscription. Bitrix24 and Nexmo have free versions, but their usefulness is limited and you certainly will not have access to all of the features that Grasshopper has.