Best CRM Software for 2019 - 50 CRMs Reviewed

Review with ratings and pricing for 2019's best small business CRM software. Includes 50 CRM platforms, with answers to common questions.

Updated on October 23rd, 2019

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A CRM, or customer relationship management software, takes all the data generated about a customer across an organization and gathers it into a single piece of highly organized software that is available to any device connected to the internet.

It can be the single most important piece of software for a business. Our CRM software review was created to help you make the important decision on which is the best CRM software for your small business.

Our Pick

Hubspot CRM

Top-notch CRM. FREE, forever.

Get Hubspot CRM

Automatically logs all activity.

See all contact info in one place.

Chat with customers and prospects in real time.

Best CRM Software for Small Business:

Our Rank

CRM Software Name

Minimum Price

1.

HubSpot

Free.

2.

Pipeliner

$35.00 /mo.

3.

Apptivo CRM

Free.

4.

Capsule

Free.

5.

Podio

Free.

6.

Nimble

$9.00 /mo.

7.

Agile CRM

$8.99 /mo.

8.

Snapforce

$12.00 /mo.

9.

Microsoft Outlook Customer Manager

$12.50 /mo.

10.

Pipedrive

$12.50 /mo.

11.

Highrise

$24.00 /mo.

12.

PipelineDeals

$25.00 /mo.

13.

iSEEit

$25.00 /mo.

14.

Commence

$29.00 /mo

15.

AllProWebTools

$30.00 /mo.

16.

Vtiger

$36.00 /mo.

17.

Base

$45.00 /mo.

18.

SalesNexus

$45.00 /mo.

19.

Contactually

$59.00 /mo.

20.

OnContact

$65.00 /mo.

21.

Hatchbuck

$89.00 /mo.

22.

bpm'online

$3,000 /year

23.

BoomTown!

$750.00 /mo.

24.

Bullhorn CRM

$99.00 /mo.

25.

Bitrix24

Free.

26.

Adsoup

Free.

27.

ngDesk

Free.

28.

Workbooks

Free.

29.

Zoho CRM

$12.00 /mo.

30.

Pareto CRM

$17.00 /mo.

31.

Nutshell

$19.00 /mo.

32.

ProphetCRM

$25.00 /mo.

33.

Method:CRM

$25.00 /mo.

34.

Salesforce

$25.00

35.

SAP Digital CRM

$25.00 /mo.

36.

Insightly

$29.00 /mo.

37.

Salesnet

$30.00 /mo.

38.

Act!

$35.00 /mo.

39.

Maximizer

$40.00 /mo.

40.

SugarCRM

$40.00 /mo.

41.

Infusionsoft

$50.00 /mo.

42.

Odoo

$55.00 /mo.

43.

NetSuite CRM

$99.00 /mo.

44.

Microsoft Dynamics CRM

$115.00 /mo.

45.

GreenRope

$149.00 /mo.

46.

LeadMaster

$150.00 /mo.

47.

GoldMine

$26.00 /mo.

48.

CampaignerCRM

Free.

49.

Sage CRM

$69.00 /mo.

50.

Copper

$19.00/mo.

FAQs:

What is the easiest CRM?

What are examples of CRM?

What is the cheapest CRM?

How can I improve my CRM?

  • Make sure it is accessible for all.
  • Provide training on CRM software to all employees.
  • Integrate with additional software to automate processes.
  • Ensure data is up to date.
  • Mobilize.

What is the best CRM for startups?

How do I choose a CRM?

  1. Determine which features and functionality your business requires.
  2. Ensure your CRM system integrates with other applications.
  3. Try out different applications before making your decision. Consider trying out different free trials.

What is the price range for a CRM system?

A CRM system for small business can cost $0.00 - $150.00 per month or more, depending on the number of users you have and which features you need access to.

Jump to our full list of CRM software with pricing.

Is it essential to have a CRM for small business?

It may be tempting to try to live without it, but there's a good chance that getting your customer data organized will help you make more money over time. On top of that, there are several free options, so there's no reason not to try it.

What are the top CRM systems for real estate agents?

How can I choose the best CRM for my small business?

The best small business CRM depends on what you need and what your budget is. Many of the top CRMs offer free trials. Sign up for a few of them, compare prices and ratings, and decide which is the best CRM software for your company's needs.

Should our company use cloud CRM software?

Probably. Unless you've got quite a bit of money to sink into an on-site system, and substantial customization needs that demand it, a cloud system is best for you. You won't have to worry about any of the maintenance, it's a lot cheaper, and your data will be accessible on any device, anywhere. Also, all the best CRM systems now offer cloud CRM software.

Are there affordable CRM systems for small business?

Yes. There are even totally free CRM systems, and several of the best CRM tools, according to CRM software reviews, cost below $30.00 per month.

What are the key features of top CRM software for small business?

The most important features of top CRM for small business include contact management, lead management, reporting, email tracking, social media management, a great CRM app, task management, reminders, calendars, and document storage. You'll want to be sure the CRM packages for small business you consider include most, if not all, of these features.

Which CRM software is best for developers?

We recommend SugarCRM for developers as the system is built for tech-savvy individuals. SugarCRM's developer-centric focus and vibrant set of features are just some of the highlights developers will appreciate. In addition, this customizable solution offers numerous developer resources, such as learning guides, and technical documentation.

What are the five steps of the CRM process?

  1. Customer portfolio analysis.
  2. Customer intimacy.
  3. Network development.
  4. Value proposition development.
  5. Customer life cycle management.