Capsule Reviews

Learn about Capsule CRM Software. Includes info on Capsule, free trials, pricing, customer reviews, and FAQs.

Updated on July 2nd, 2020

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Capsule is an online Customer Relationship Management service based in Manchester, England. They specialize in building strong client relationships, maximizing sales opportunities, and creating an intuitive user experience.

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Pricing:

Plan Name

Monthly Pricing

Free

$0.00 for up to 2 users.

Professional

$18.00 per user

Teams

$36.00 per user

Review:

Capsule is a highly intuitive customer relationship management (CRM) platform that allows you to manage your contacts, track potential sales, and create customized lists by filtering. Capsule easily integrates with multiple third-party applications such as MailChimp, GSuite, and various payroll solutions.

Customers will enjoy Capsule's variety of features including contact and lead management, tasks and activities tracker, storage, and reporting, as well as reporting dashboards (with filter options), mobile optimization, and the ability to schedule meetings and appointments. However, Capsule is missing a few common features that its competitors have, such as smart forms, team management, revenue analytics, and trendline reports.

Some less common features include company insights, custom support form fields, shared team email, a document library, and procurement/purchase orders that may come in handy during the sales process.

Capsule shares many standard features with our number-one ranked free CRM software, Hubspot, as well as Bitrix24 and Zurmo CRM. In contrast, Capsule is only free for up to two users with 250 contacts and 10MB of storage, while Hubspot gives you unlimited users and storage with their free plan. This means you will have to pay $18.00 per user per month if you want more contacts and storage.

All in all, if you can do without the missing features, then Capsule can be a reliable and scalable solution to help your business increase sales and improve customer relationships.

Key Information:

Founder

Duncan Stockdill

Founded

2009

Headquarters

Manchester, United Kingdom

Number of Employees

11–50

CEO

Duncan Stockdill

Address

20 Dale Street, Manchester, United Kingdom M1 1 EZ

Website

www.capsulecrm.com

FAQs:

What is Capsule's price range?

Capsule's pricing ranges from $0.00 to $36.00 per user per month.

Is there a free trial for Capsule?

Yes. Capsule offers a free, fully-featured, 30-day trial for their Professional plan.

Is Capsule a desktop application or do you access it online?

Capsule is a web application that is compatible with all of the main web browsers.

Which category of user is Capsule made for?

Capsule is designed to be simple and intuitive for all users, including freelancers, nonprofits, and small businesses.

Is Capsule's API available for use?

Yes, Capsule's API is available for use. Use the API migration guide if your existing application was built against Capsule API version 1.

Which applications does Capsule integrate with?

What are some alternatives to Capsule?