Bitrix24 Reviews, Pricing Info and FAQs

Review:

Bitrix24 is an intuitive, top-ranking CRM software that allows users to manage online campaigns, catalog their products, send out bulk emails, schedule appointments and meetings, and effortlessly integrate with third-party applications, such as PayPal, Stripe, and Jotform.

Pros:

Customers will enjoy Bitrix24's comprehensive list of standard features, including lead and contact management, dashboard reporting, tasks and activities tracker, and file attachments support. Compared to its closest competitors, Bitrix24 shines by offering features no one in its class range has, such as call transcription, a live chat system, multi-channel messaging, and an accounting software integration.

Cons:

There are a handful of features Bitrix24 doesn't offer, including custom support form fields, email scheduling capabilities, and native integration with internal apps. For businesses that require these features, we suggest top competitor Hubspot, a top-ranking CRM software that offers these features and more.

Reputation:

Bitrix24 is an excellent choice for a CRM software and has a reputation as an elite, comprehensive platform. Bitrix24 has no accreditation with the Better Business Bureau, but it does have mostly favorable reviews both by customers and software reviewers. FinancesOnline gives it a product score of 9/10 and a user satisfaction score of 96%, along with a 5/5 star rating for Value for Money, 4/5 for Ease of Use, and 5/5 for Customer Support. Negative comments are few and far between.