AmberPOS

Learn more about AmberPOS with comparisons to Square and Lightspeed POS, and information about pricing, features, and more.

Updated on June 22nd, 2020

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AmberPOS is a retail POS software that offers fast transaction processing, inventory management, customer management, reporting, and more. AmberPOS integrates with leading payment processors, such as Chase Paymentech, Global Payments, and WorldPay, for quick and secure payment processing.

Pros and Cons:

Pros

  • Excellent customer and inventory management.
  • Integrations with BigCommerce and payment processors.
  • Features employee management without need for an add-on.
  • Highly customizable.

Cons

  • Technical support requires a monthly subscription.
  • Credit card processing interface is difficult.

Review:

AmberPOS is a good POS solution for retail stores. It offers in-depth customer and inventory management, as well as strong reporting functionalities. AmberPOS can be used in a wide variety of retail stores, from small to mid-sized businesses, and it offers multi-store operations so users can manage their inventory and daily operations from a single platform. AmberPOS also integrates with BigCommerce to provide online shopping cart support.

Highlights:

AmberPOS offers many advanced features, such as inventory management, CRM, employee management, and specialized reports. The inventory management function also features a vendor management module to make communication between the retailer and suppliers easier.

Shortcomings:

AmberPOS's monthly subscription fee is higher than some of its competitors, such as Square, although it does offer an exceptional range of features for the price. However, technical support for their products is not free and requires a monthly subscription, which, on top of the higher monthly subscription, may prove to be too expensive for smaller businesses. Some customers have also reported difficulties with the credit card processing interface.

Reputation:

AmberPOS is not Better Business Bureau accredited, nor does it have a BBB rating. On SoftwareAdvice, AmberPOS has received 50 customer reviews with an average rating of 4.08 out of 5. Customers have stated that AmberPOS is a very reliable product that helps to streamline business operations and provides helpful customer support. On the other hand, customers have also said that the reporting feature is a little limited in functionality, the interface involves a learning curve, and the technical support requires a monthly subscription.

AmberPOS Equipment Store:

To find POS equipment that works well with AmberPOS, go to AmberPOS's equipment store. There, you can order printers, scanners, display monitors, cash drawers, labels, and more for all your POS equipment needs.

Pricing:

AmberPOS offers two pricing options: a full license purchase and a monthly subscription. They do not disclose pricing for the full license purchase, but the monthly subscription is listed as $149.00 per month. You can contact them to schedule a live interactive demo.

AmberPOS vs. Square for Retail
AmberPOS vs. Square for Retail:

AmberPOS and Square are similar, but AmberPOS has a higher monthly fee than Square with a few more advanced retail features, such as employee management. Conversely, Square offers reliable, integrated hardware, while AmberPOS relies on third-party processors. Square also features a range of add-on software, such as payroll.

AmberPOS vs. Square for Retail Comparison:

Offer

AmberPOS

Square POS

Monthly pricing

$149.00

$60.00 /location.

Free trial

Live demo.

30-day trial.

Inventory management

Advanced.

Advanced.

No. of integrations

6

100+

Employee management

Advanced.

Basic.

Mobile credit card reader

Third-party only.

Square Reader for Magstripe.

Customer support

Phone, live, tickets.

Phone, email.

AmberPOS vs. Lightspeed POS
AmberPOS vs. Lightspeed POS:

AmberPOS and Lightspeed offer some similar features, such as advanced inventory management and third-party mobile payment processors. Lightspeed is more affordable with more pricing options than AmberPOS and it also offers more third-party integrations. However, AmberPOS's employee management function is more advanced than Lightspeed's.

AmberPOS vs. Lightspeed POS Comparison:

Offer

AmberPOS

Lightspeed POS

Monthly pricing

$149.00

$69.00 - $229.00

Free trial

Live demo.

14-day trial.

Inventory management

Advanced.

Advanced.

No. of integrations

6

50+

Employee management

Advanced.

Basic.

Mobile credit card reader

Third-party only.

Third-party only.

Customer support

Phone, live, tickets.

Phone, chat.

AmberPOS vs. Vend POS
AmberPOS vs. Vend POS:

AmberPOS and Vend POS are very similar in their pricing, services, and functionality, but AmberPOS is an on-premises platform while Vend POS is entirely cloud-based. Vend POS offers slightly more third-party integrations than AmberPOS but AmberPOS features more advanced employee management functions than Vend POS.

AmberPOS vs. Vend POS Comparison:

Offer

AmberPOS

Vend POS

Monthly pricing

$149.00

$99.00 - $129.00

Free trial

Live demo.

14-day trial and free version.

Inventory management

Advanced.

Advanced.

No. of integrations

6

15

Employee management

Advanced.

Basic.

Mobile credit card reader

Third-party only.

Third-party only.

Customer support

Phone, live, tickets.

Email, chat.

AmberPOS Support:

AmberPOS offers 3 support options. Users can make use of the Support Knowledge Base and search the articles for answers to their questions. If you can't find your answers there, you can call AmberPOS's helpdesk on 1-866-919-0123 for live support. There is also a remote support app, TeamViewer, for real-time troubleshooting.

AmberPOS also has a client billing portal where customers can log in to update their support billing.

Basic Features:

Transaction Processing

Reporting and Analytics

Inventory Management

Integrated Payments and Gift Cards

eCommerce Integration

Customer Relationship Management

Multi-Store Operations

Employee Management

Full Training and Support

AmberPOS Business Types:

AmberPOS is suitable for all types of retail stores, including:

  • Clothing and apparel.
  • Footwear and luggage.
  • Cameras and electronics.
  • Toys and hobby shops.
  • Pet shops.
  • Sporting goods.
  • Gift shops.
  • Vape shops.
  • Wine and liquor.
  • Guns and tactical gear.
  • Hardware stores.
  • Books and music.

Integrations:

Chase Paymentech

GlobalPayments

WorldPay

Apple Pay

Google Wallet

BigCommerce

Key Information:

Legal Name

Pacific Amber Technologies Inc.

Founding Date

Jan 01, 2001

Address

Unit #403 – 20285 Stewart Cres., Maple Ridge, BC

Number of Employees

99

Number of Customers

99

Email

sales@amberpos.com

Telephone

1 (604) 457-3000

Website

https://www.amberpos.com/

FAQs:

What does AmberPOS cost?

AmberPOS has a monthly subscription fee of $149.00. They also offer a full license purchase but do not disclose this price on their website.

Does AmberPOS offer a free trial?

AmberPOS offers a live, interactive demo.

What are some AmberPOS alternatives?