Apptivo Reviews, Pricing Info & FAQs

Learn more about Apptivo CRM software with customer reviews, pricing information and frequently asked questions.

Updated on July 2nd, 2020

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Apptivo is a business CRM software platform. Apptivo also has built-in project management solutions and invoicing tools. Businesses in a wide variety of industries use Apptivo to streamline their customer relationship management and financial activities.

Updates:

Updated 25th of February 2020

Offered pricing comparisons with Apptivo's closest competitors Freshsales and HubSpot, making it easier to compare features and prices.

Updated 26th of February 2020

Made it easier to judge Apptivo by offering a snapshot of the different review aggregators.

Also Consider

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Pros and Cons:

Pros

  • Useful integrations, especially with G Suite and Microsoft 365.
  • Fairly cheap when compared to similarly ranked CRM software.
  • Works well when combined with Apptivo's full product suite.

Cons

  • No mobile optimization and reporting dashboards.
  • Very limited free plan.
  • No social media integrations.
  • Not suited for large corporations.

Review:

Apptivo CRM is our 6th best CRM platform, as it offers plenty of value for a relatively low price. In addition to CRM services, Apptivo also provides project management tools, an expense report, invoicing services, and a feature that assists with marketing campaigns. Apptivo only lacks two standard CRM features: mobile optimization and reporting dashboards.

Highlights:

There are several features that users might enjoy, such as G Suite and Office 365 integration, Smart Forms access, bulk emails, team management tools, a product catalog, contact support, quotation and invoicing services, data import and export capabilities, product training, and the ability to send file attachments.

Shortcomings:

Apptivo CRM begins with a free plan, but this package excludes several key features such as custom views, filters, custom fields, campaign management, email templates, and a performance dashboard. It is ideal for small to medium businesses, but larger businesses would want more power.

The full package price can be obtained by requesting a quote, but a company with a similar set of features, Pipeliner, charges $85.00 per user, per month for their full package. This is a fair baseline for comparison, but Pipeliner offers the convenience of mobile optimization.

Reputation:

Apptivo CRM enjoys mostly favorable reviews from its users and software reviewers. It has no Better Business Bureau accreditation, but has a Capterra user review score of 4.3/5, and scores well for Ease of Use (4.1/5) and Customer Service (4.6/5).

Apptivo CRM User Review Scores:

Source

Rating

Finances Online SmartScore

7.8/10

Capterra User Review Score

4.3/5

TrustRadius User Review Score

8/10

Integrations:

Apptivo CRM offers plenty of useful integrations that helps create a richer customer engagement experience and affords the user many added benefits. Here are some of its key integrations that are best paired with a CRM software.

Sales/Marketing

Finance/Accounting

Productivity

Other

Business Site CRM Plugin

Quickbooks

Google Calendar

Fuze

Xero

Office 365

RingCentral

Dropbox

Slack

Apptivo CRM Premium vs. Freshsales Blossom vs. Salesforce Essentials:

With their excellent reporting, customization, bulk emailing, and workflow automation tools, as well as attractive pricing, Apptivo CRM Premium offers the best value for money. Freshsales Blossom costs more and offers fewer features, while Salesforce Essentials is three times the price. A good tool for small teams.

Apptivo CRM Premium vs. Freshsales Blossom vs. Salesforce Essentials:

Offering

Apptivo CRM Premium

Freshsales Blossom

Salesforce Essentials

Monthly Price

$8.00 /user

$12.00 /user

$25.00 /user

Number of Users

Pay Per User

Unlimited

10

Customer Support

Email, Phone, Live Chat

Email, Phone, Live Chat

Two-day response time via email and access to customer support community

Reporting and Analytics

Standard, Schedule, and Custom Reports

x

Customizable Reports and Dashboards

Customization

Custom branding and reports

x

Customizable sales process

Emails

1,000 Mass Emails/user

No bulk emails

Mass e-mail, Email templates, Email integration with Outlook

Workflow Automation

x

x

Apptivo CRM Ultimate vs. Freshsales Garden vs. Salesforce Professional

Salesforce Professional is the vastly more expensive option, but there is no clear justification for it. Apptivo CRM Ultimate matches it for reporting analytics, customization, mass emailing, and even offers workflow automation. Each software is ideal for medium sized businesses.

Apptivo CRM Ultimate vs. Freshsales Garden vs. Salesforce Professional:

Offering

Apptivo CRM Ultimate

Freshsales Garden

Salesforce Professional

Monthly Price

$20.00 /user

$25.00 /user

$75.00 /user

Number of Users

Pay Per User

Unlimited

Unlimited

Customer Support

Email, Phone, Live Chat

Email, Phone, Live Chat

Two-day response time via email and access to customer support community

Reporting and Analytics

Standard, Schedule, and Custom Reports

Advanced Reports on sales activities, lead conversion, revenue forecast, and more.

Customizable Reports and Dashboards

Customization

Custom branding and reports

x

Customizable sales process, Unlimited custom applications

Emails

3,000 Emails/user

250 Bulk Emails/user/day

Mass e-mail, Email templates, Email integration with Outlook

Workflow Automation

Up to 10 workflows per account

x

Apptivo CRM Enterprise vs. Freshsales Estate vs. Salesforce Enterprise

Each of these platforms are excellent choices for medium to large companies. They each offer advanced CRM features including extensive customer support, first-rate reporting and analytics tools, plenty of customization options, workflow automation, and more.

Apptivo CRM Enterprise vs. Freshsales Estate vs. Salesforce Enterprise:

Offering

Apptivo CRM Enterprise

Freshsales Estate

Salesforce Enterprise

Monthly Price

Quote only

$49.00 /user

$150.00 /user

Number of Users

Pay Per User

Unlimited

Unlimited

Customer Support

Service Level Agreement

Email, Phone, Live Chat

Two-day response time via email and access to customer support community

Reporting and Analytics

Standard, Schedule, and Custom Reports

Advanced Reports and Reports Dashboard to monitor deals, revenue forecast, and sales activities in real-time dashboards.

Advanced reporting features, including cross filters, joined reports, bucketing, and history tracking.

Customization

Dedicated customization

Advanced CRM Customization to easily customize your modules by creating and organizing custom fields

Customizable sales process, Custom Opportunity fields in forecasting, Unlimited custom applications

Emails

5,000 Emails/user

1000 Bulk Emails/user/day

Mass e-mail, Email templates, Email integration with Outlook

Workflow Automation

Up to 25 workflows per account

Pricing:

Plan Name

Monthly Price

Starter

$0.00 per user

Premium

$8.00 per user

Ultimate

$20.00 per user

Enterprise

Quote only.

Apptivo CRM vs HubSpot
Apptivo CRM vs HubSpot:

HubSpot has the advantage of being a top-tier CRM platform at no cost at all, making it the best option on the market. Its only weak point is scaling. Apptivo CRM has a free plan, but it is a limited one, and is also more suited to small and medium businesses. It would make more sense to go with the free software, HubSpot.

Apptivo CRM vs HubSpot Comparison:

Feature

Apptivo CRM

HubSpot

Cheapest Plan

Free

Free

Most Expensive Plan

Quote only.

Free

CRM Ranking

6th

1st

24/7 Support

Yes

Yes

Multilingual Support

No

No

Mobile Support

Yes

Yes

Apptivo CRM vs Freshsales
Apptivo CRM vs Freshsales:

Apptivo is considerably cheaper than Freshsales at every price plan. Both offer a comprehensive range of features, and both offer useful integrations with other products, but Freshsales edges out its rival by being more suitable for large businesses who want more power in their CRM.

Apptivo CRM vs Freshsales Comparison:

Feature

Apptivo CRM

Freshsales

Cheapest Plan

Free

Free

Most Expensive Plan

Quote only

$79.00 per month

CRM Ranking

6th

2nd

24/7 Support

Yes

Yes

Multilingual Support

No

Yes

Mobile Support

Yes

Yes

Key Information:

Legal Name

Apptivo Inc.

Founder

Bastin Gerald

Founding Date

Jan 01, 2009

Address

38750 Paseo Padre Parkway, Suite #A2, Fremont, CA 94536

Number of Employees

250

Number of Customers

150000

Email

support@apptivo.com

Telephone

1 (855) 345-2777 x 2

Website

https://www.apptivo.com/

FAQs:

What does Apptivo cost?

Apptivo's monthly plans start at $0.00 per user per month and go up to $20.00 per user per month for the "Ultimate" plan.

What integrations are available for Apptivo CRM?

Apptivo's integrations include the G-Suite (Gmail, Google Calendar, etc.), Office 365, and Slack.

What are some Apptivo alternatives?

Apptivo Vs Zoho

What is the difference between Apptivo and Zoho?

Zoho is supported by more operating systems than Apptivo and has more integrations, but Apptivo is more affordable overall and has a simpler interface according to Apptivo CRM review writers.

Can employees track time with Apptivo project management?

Apptivo's project management solution has a time tracking tool that employees and managers can use to track time. This feature can help you monitor progress on a task or see where company resources are being used.

What is Apptivo procurement?

The Apptivo Purchase Order app is Aptivo's procurement solution. With the app, you can simplify your inventory management and purchasing in one very easy-to-use database.