Free CRM software helps small businesses keep track of important customer information that is key to improving sales, marketing, and customer service.
We've tracked down the best free CRM software for 2020 to help you decide which to use for your small business.
Best CRM Software for 2020 - 50 CRMs Reviewed - Our review of the 50 best CRM software solutions for 2019.
30 Best Accounting Software Services for 2020 - Read about the best accounting software for your business.
23 Best Cloud Services for Small Businesses in 2020 - Our list of the best cloud solutions for small businesses.
Why We Chose HubSpot:
HubSpot offers unlimited access to users and provides a wide range of features in their free package.
Their features are scalable and there are several packages available with a range of prices for businesses of any size. This makes it easier to upgrade your package without losing data.
Things to Consider When Choosing Free CRM Software:
- Try choosing a software solution that offers scalable features and package upgrades, so that if your business's needs change, you can upgrade your services without losing data.
- Some software solutions do not integrate well with third-party applications, which may cause problems with efficiency. Ensure that your preferred software solution is compatible with your other applications.
- Carefully read the system requirements for your chosen software, as an outdated device may cause the software to lag or work inefficiently.
Best Free CRM Software for 2020:
A wide range of features with unlimited access.
12 Users, 5 GB Storage
Integrates well with third-party applications and offers a great range of services.
Easy to use with customizable features, but does not integrate with social media.
Completely free and cloud-based, but does not integrate with social media or payroll platforms.
Lacks several features and does not integrate with third-party apps or Office Suite.
Up to 250 contacts, 10 MB Storage
Highly intuitive and integrates well with third-party applications.
3 Users, 500 MB Storage
Allows for integration with third-party applications. Free plan comes with limited features.
Missing quite a few features but does offer support for multiple sales pipelines.
2 Users, 100 Company Accounts
Easy to use but is missing a few features.
Scalable solutions with a wide selection of third-party integrations.
Free version lacks features like support for file attachments, third party integration, the ability to send bulk emails, and revenue analytics.
2 Users, Limited Features
A reliable software, but lacks a few features that close competitors offer.
1 User, 500 Contacts, 1,000 Emails
Free version lacks many features that are usually included in other software solutions.
Limited Leads, 500 MB Storage
Offers cloud-based and self-hosted packages, but has limited features.
Is there a free CRM?
Does Google have a free CRM?
Where can I find free CRM software to download?
Is it only basic CRM software that is free?
No, some of the most advanced CRM software is free, but for a limited time or a limited number of users.
Is free real estate CRM software really free?
Yes, HubSpot is an example of real estate CRM software that is free to use for an unlimited number of users and contacts. Other companies offer free packages as well, with a limited number of users. If you don't plan on having more than a few users, these might work as free CRM software for you as well.
Is there a free CRM software that works with Outlook?
If you're already on Microsoft's Office 365, you've got free access to Outlook Customer Manager. Hubspot can also be connected to Outlook and is totally free.
Is there a free simple CRM software for small business?
Yes. There are several companies making simple free CRM software, including HubSpot, Bitrix24, Salesforce.org, Podio, and others.
Is there anywhere I can get a free CRM software training?
Yes, check out Udemy, Alison, and Lynda for free CRM training courses.