Top 19 Business Phone Systems for Small Business [2018]

Get information on business phone systems, including pricing, customer ratings, reviews, and answers to common questions.

7 min read • Last updated on December 11th, 2018

Business phone systems are specialized for the needs of companies. They come equipped with a variety of features to help manage incoming phone calls and company communications and can be essential for sales departments and customer service.

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Top 19 Business Phone Systems:

Business Name

Average Customer Rating

Monthly Starting Price

8x8

4.0

$25.00

Avaya

5.0

$25.00

Comcast Business

3.5

$29.95

Dialpad

4.5

$15.00

Digium

4.0

$12.99

eVoice

3.5

$12.99

FluentStream

5.0

$20.00

FreedomVoice

4.0

$9.95

Grasshopper

4.5

$24.00

Jive

4.0

$19.95

Mitel

4.5

$29.99

Nextiva

4.5

$19.95

OnSip

4.5

Free (for VOIP)

Ooma

4.0

$19.95

Phone.com

4.0

$12.99

RingByName

4.0

$24.95

RingCentral

4.0

$12.99

Skype for Business

4.5

$2.99

Vonage

4.0

$19.99

Business Phone System FAQs:

What is the price range for a small business phone system?

A small business phone system can cost between $2.99 and $29.99 per user, per month, depending on the company you choose and the features your business needs.

Do small businesses need office phone systems?

If your business depends on a large volume of phone calls, a phone system is essential. For example, if you have a phone sales team or handle a high volume of customer service phone calls, the features small business phone service providers offer are critical.

What Is The Best Small Business Phone System
What is the best small business phone system?
  • 8x8.
  • Ooma.
  • Avaya.
  • RingCentral.
  • Grasshopper.
  • Mitel.
  • Nextiva.
  • Phone.com.

Are there some inexpensive office phone systems for small business?

Skype for business is one of the most inexpensive office phone systems for small business, starting at just $2.99 per user per month. FreedomVoice starts at just $9.95 per user per month.

Do I have to buy special phones to use a commercial phone service?

Not necessarily. Companies like RingCentral have bring your own device (BYOD) plans, in which employees access the business telephone systems via a secure app. One advantage of this, besides not having to purchase phones, is employees don't need to carry two phones.

Should I buy small business phones?

If not all of your employees have or can afford smartphones that can use an app to access services from business phone service providers like RingCentral, you'll want to consider buying small business phones. Some companies may choose to do this to increase security as well.

What Is The Best Voip For Small Business
What is the best VoIP for small business?
  • Skype for Business.
  • Nextiva.
  • 8x8.
  • Vonage.
  • Dialpad.
  • Switchvox.
  • Mitel.
  • NetFortris.

How should I choose a VoIP phone system for small business?

There are many small business phone system reviews that can help you choose. You can also check out customer ratings of business VoIP solutions, look at prices, and decide on which features you need most.

What are the key features for telephone systems for small business?

  • Auto-attendant.
  • Paging group.
  • Ring group.
  • CRM integration.
  • Group directory.
  • Administrator portal.
  • Unified messaging.
  • Integrated instant messaging.