Xero Reviews

Learn about Xero payroll software - a global accounting software option for small-medium businesses. Includes info on pricing, reviews, and FAQs.

Updated on January 23rd, 2020

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Updates:

Updated 16th of January 2020

Updated pricing.

Xero is a global payroll software provider for small-medium size businesses in a wide range of industries. Xero is headquartered in New Zealand and has offices in the US, UK, Australia, and Singapore.

Also Consider

Gusto Payroll Software

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Made for mobile.

Auto tax filing and digital paystubs.

Pricing:

Price Plan

Monthly Pricing

Early

$9.00

Growing

$30.00

Established

$60.00

Xero offers different pricing for the different countries it supports. You can go to the bottom right-hand corner of Xero's webpage to change the region and see other pricing options.

Review:

Xero offers all of the standard features you would expect, with the exception of compliance management and phone support. Despite this, it still boasts more features than most companies we've reviewed.

Clients will enjoy several additional features like workers' compensation, built-in timesheets, flexible payment schedules, multiple pay schedules, garnishments, integrated pre-tax benefits, reimbursements, accounting and time-tracking integrations, paperless employee onboarding, digital paystubs, mobile access, an employee database, and overtime tracking.

Xero also has some less common features such as net-to-gross calculations, expense integration, no payroll setup fees, digital signatures, calendar syncing, year-round record keeping, banking information management, an activity dashboard, and SuperStream compliance.

If you need a payroll solution that also provides compliance management and minimum wage adjustments on tip credit, Gusto or Zenefits may be a more suitable option.

Overall, Xero provides services for businesses of any size with more features than most other payroll platforms we've reviewed. There are also a few payment options to suit the budgets of different businesses. Xero's prices start at $9.00 while closely-ranked Gusto starts at $39.00 plus $6.00 per employee per month. Also ranked closely is Zenefits, which starts at $8.00 per employee per month when billed annually.

Key Information:

Legal Name

Xero Limited

Founder

Rod Drury

Founding Date

Jul 06, 2006

Address

Xero One 19-23 Taranaki St, Te Aro, Wellington 6011, New Zealand

Number of Employees

2500

Number of Customers

180000

Email

sales@xero.com

Website

https://www.xero.com/

FAQs:

What is Xero's price range?

Xero pricing ranges from $9.00 to $60.00 per month, depending on the plan that you choose.

What is Xero accounting?

Xero accounting software is a cloud-based solution for small to medium-sized businesses. Capabilities include sending invoices and quotes, entering bills, and reconciling bank accounts. Payroll processing is only included in the Standard and Premium packages.

What is the best CRM for Xero?

Xero integrates with a wide range of CRM systems and apps and is compatible with iPhone and Android. On Xero's webpage, hover over Features and Tools and select Xero Marketplace on the drop-down menu for a complete list of third-party integrations. Under Resources you'll find a range of Xero training courses and accounting guides.

Xero

What is the difference between Xero and Freshbooks?

While Freshbooks is a slightly more popular option for small businesses, Xero bookkeeping is more robust and preferred by larger accounting teams. Freshbooks' pricing ranges from $15.00 to $50.00 per month for up to 500 clients. Both providers offer similar features and multiple app integrations.

What are the advantages of Xero and Quickbooks Payroll?

Quickbooks Payroll dominates the scene when it comes to online accounting software, but Xero is fast becoming a top competitor. Both payroll platforms have great functionality and features. Quickbooks Payroll add-ons like enhanced payroll and full-service payroll incur additional monthly charges, while Xero add-ons are free.

How do I get in touch with Xero support?

On Xero's webpage, hover over Resources and select "Support at Xero Central" on the drop-down menu, and you'll be directed to the Xero knowledge base. You can also chat with a Xero customer service representative 24/7.

Customer Reviews:

hotcheetosandtakis

Reviewed: Aug 06, 2015

Source: Reddit

I wanted to upgrade to Quickbooks online (to get some better integration with credit cards and banking) but they couldn't even convert their own file from the desktop version...their support was absolutely non-existent, and it was a hassle. I eventually called Quickbooks sales and said if they could convert it to online, i would be a customer. No chance they were able to. Xero converted the very same file without a problem and the support actually exists, so i recommend Xero. so far, I'm happy. Edit: if you call Xero and tell them you are deciding between them and another product, they will drop the price down from $30/month for the first 6 months to get you going.

cyberferryt

Reviewed: Aug 06, 2015

Source: Reddit

We use Xero. I love the reconciliations are so easy with the linked bank feeds. We also have ours integrated with our Stripe account so we can accept payments in the same service that we use for our online payments from our apps. Our accountant has also been trained in Xero, and I like that she can log in to our system at any time to check the business progress and make end of financial year journal changes etc. It is pricey, yes, but at the end of the day, it has all the features and functionality that we need.

exnihilo558

Reviewed: May 01, 2018

Source: Reddit

I have used Xero in my small business for a couple of years and cannot recommend it more. It s**ts all over MYOB, in my humble opinion! Edit: fairly easy to do super and BAS yourself in xero as well.