SolarWinds Service Desk
Discover SolarWinds Service Desk customer service software for your business. Includes info on the company, reviews, pricing, and FAQs.
Updated on January 26th, 2022
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SolarWinds Service Desk is a provider of customer service software, as well as IT asset management solutions. SolarWinds' Service Desk simplifies complex tasks and automates basic ones while providing metrics, reports, and configurations. In 2019, SolarWinds acquired Samanage, effectively expanding its IT service management offerings.
Pricing:
Plan Name | Monthly Pricing |
---|---|
Team | $19.00 /technician. |
Business | $39.00 /technician. |
Professional | $69.00 /technician. |
Enterprise | $89.00 /technician. |
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Review:
Pros: Simple, straightforward solution. Good support. Updates in line with users' feedback.
Cons: Comparatively more expensive for smaller businesses.
Bottomline: Provides solutions that enable fast service across your business by simplifying and automating tasks.
Key Information:
Legal Name | SolarWinds ITSM Israel |
Founder | |
Founding Date | Jan 01, 2007 |
Address | 7171 Southwest Parkway, Bldg 400, Austin, TX 8735 |
Number of Employees | 125 |
Number of Customers | 1800 |
Telephone | |
Website |
FAQs:
What is SolarWinds Service Desk's price range?
SolarWinds' monthly pricing ranges from £19.00 to £89.00 per user.
Where is SolarWinds located?
SolarWinds' corporate headquarters is located in Austin, TX.
Is there a SolarWinds Service Desk free trial?
Yes. You can access your 30-day free trial on the platform's website.
What are some SolarWinds Service Desk alternatives?
- Kayako.
- Deskforce.
- Freshdesk.
- Cayzu.
- Help Scout.
- LiveEngage.