SolarWinds Service Desk

Discover SolarWinds Service Desk customer service software for your business. Includes info on the company, reviews, pricing, and FAQs.

Updated on January 26th, 2022

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SolarWinds Service Desk is a provider of customer service software, as well as IT asset management solutions. SolarWinds' Service Desk simplifies complex tasks and automates basic ones while providing metrics, reports, and configurations. In 2019, SolarWinds acquired Samanage, effectively expanding its IT service management offerings.

Pricing:

Plan Name

Monthly Pricing

Team

$19.00 /technician.

Business

$39.00 /technician.

Professional

$69.00 /technician.

Enterprise

$89.00 /technician.

Also Consider

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Automate repetitive work and save time.

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Keep all customer conversations in one place.

Solarwinds
Review:

Pros: Simple, straightforward solution. Good support. Updates in line with users' feedback.

Cons: Comparatively more expensive for smaller businesses.

Bottomline: Provides solutions that enable fast service across your business by simplifying and automating tasks.

Key Information:

Legal Name

SolarWinds ITSM Israel

Founder

Doron Gordon

Founding Date

Jan 01, 2007

Address

7171 Southwest Parkway, Bldg 400, Austin, TX 8735

Number of Employees

125

Number of Customers

1800

Email

sales@solarwinds.com

Telephone

1 (512) 682-9300

Website

https://www.solarwinds.com/service-desk

FAQs:

What is SolarWinds Service Desk's price range?

SolarWinds' monthly pricing ranges from £19.00 to £89.00 per user.

Where is SolarWinds located?

SolarWinds' corporate headquarters is located in Austin, TX.

Is there a SolarWinds Service Desk free trial?

Yes. You can access your 30-day free trial on the platform's website.

What are some SolarWinds Service Desk alternatives?