SolarWinds Service Desk
Discover SolarWinds Service Desk customer service software with pricing, key information, and FAQs.
Updated on November 30th, 2023
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SolarWinds Service Desk is a provider of customer service software, as well as IT asset management solutions. SolarWinds' Service Desk simplifies complex tasks and automates basic ones while providing metrics, reports, and configurations. In 2019, SolarWinds acquired Samanage, effectively expanding its IT service management offerings.
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Pricing:
Plan | Monthly Pricing |
|---|---|
Team | $19.00 /technician. |
Business | $39.00 /technician. |
Professional | $69.00 /technician. |
Enterprise | $89.00 /technician. |
Review:
Pros: Simple, straightforward solution. Good support. Updates in line with users' feedback.
Cons: Comparatively more expensive for smaller businesses.
Bottomline: Provides solutions that enable fast service across your business by simplifying and automating tasks.
Key Information:
Legal Name | SolarWinds Worldwide, LLC |
Founder | |
Founding Date | Jan 01, 2007 |
Address | 7171 Southwest Prkwy., Bldg 400, Austin, TX 8735 |
Number of Employees | 2305 |
Number of Customers | 300000 |
Telephone | |
Website |
FAQs:
What is SolarWinds Service Desk used for?
SolarWinds Service Desk provides users with robust customer service solutions to easily automate complex tasks with comprehensive metrics, reports, and configurations.
What is SolarWinds Service Desk's price range?
SolarWinds Service Desk's monthly pricing ranges from £19.00 to £89.00 per user, depending on the package.
Where is SolarWinds located?
SolarWinds' corporate headquarters is located in Austin, Texas.
Is there a SolarWinds Service Desk free trial?
Yes. You can access your 30-day free trial on the platform's website.