Freshdesk Reviews, Pricing, and FAQs

Learn about Freshdesk's customer support software for small to medium-sized businesses. Includes info on Freshdesk, free trials, pricing, reviews and FAQs.

Updated on July 5th, 2020

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Freshdesk is customer support software for small to medium-sized businesses. Features include ticketing, self-service, and secure help desk. Businesses use Freshdesk to improve their customer support capabilities.

Free Trial

Try Freshdesk Free!

Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.

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Automate repetitive work and save time.

Collaborate with teams to resolve issues fast.

Keep all customer conversations in one place.

Pricing:

Plan Name

Monthly Pricing

Sprout

Free

Blossom

$19.00 per agent

Garden

$35.00 per agent

Estate

$65.00 per agent

Forest

$125.00 per agent

Freshdesk Reviews
Review:

Pros: Good customer service and support.

Cons: Takes a lot of maintenance.

Bottomline: Freshdesk is the perfect solution for small businesses as it has good features, good support. The free version is a good place to start.

Key Information:

Legal Name

Freshworks Inc.

Founder

Girish Mathrubootham

Founding Date

Oct 13, 2010

Address

2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 United States

Number of Employees

3044

Number of Customers

150000

Email

support@freshdesk.com

Telephone

1 (866) 832-3090

Website

https://freshdesk.com/

FAQs:

What is Freshdesk?

Freshdesk is a cloud-based customer support software and helpdesk solution that assists businesses in supporting all the needs of their customers.

How do I contact Freshdesk support?

You can contact Freshdesk's sales and support team on +1 (866) 832-3090 or email them at support@freshdesk.com.

How much does Freshdesk cost?

Freshdesk's plans range from free to $125.00 per agent a month. If you want an Enterprise plan, you can contact Freshdesk to get a quote.

How do I integrate with Freshdesk?

There are many integrations available in Freshdesk. You can see a full list of available integrations on their website.

Is Freshdesk open source?

No, Freshdesk is not open source.

Is there a Freshdesk free trial?

Yes, Freshdesk offers a 21-day free trial. Access the trial on their website.