Freshdesk Reviews, Pricing, and FAQs
Learn about Freshdesk's customer support software for small to medium-sized businesses. Includes info on Freshdesk, free trials, pricing, reviews and FAQs.
Updated on February 22nd, 2022
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Freshdesk is customer support software for small to medium-sized businesses. Features include ticketing, self-service, and secure help desk. Businesses use Freshdesk to improve their customer support capabilities.
Free Trial
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Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.
Sign Up FreeAutomate repetitive work and save time.
Collaborate with teams to resolve issues fast.
Keep all customer conversations in one place.
Pricing:
Plan | Monthly Pricing* |
|---|---|
Free | Free. |
Growth | $18.00 /agent. |
Pro | $59.00 /agent. |
Enterprise | $95.00 /agent. |
*Prices exclude applicable taxes.
Review:
Pros: Good customer service and support.
Cons: Takes a lot of maintenance.
Bottomline: Freshdesk is the perfect solution for small businesses as it has good features, good support. The free version is a good place to start.
Key Information:
Legal Name | Freshworks Inc. |
Founder | |
Founding Date | Oct 13, 2010 |
Address | 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 United States |
Number of Employees | 3044 |
Number of Customers | 150000 |
Telephone | |
Website |
News & Activity:
Date | News or Activity |
|---|---|
January 25, 2019 | Freshworks introduces Proximity, an immersive way to bring businesses closer to their customers |
January 15, 2019 | Freshworks becomes first Unicorn to overturn losses; reports Rs 21 crore profit in FY18 |
FAQs:
What is Freshdesk?
Freshdesk is a cloud-based customer support software and helpdesk solution that assists businesses in supporting all the needs of their customers.
How do I contact Freshdesk support?
You can contact Freshdesk's sales and support team on +1 (866) 832-3090 or email them at support@freshdesk.com.
How much does Freshdesk cost?
Freshdesk's plans range from free to $95.00 per agent a month.
How do I integrate with Freshdesk?
There are many integrations available in Freshdesk. You can see a full list of available integrations on their website.
Is Freshdesk open source?
No, Freshdesk is not open source.
Is there a Freshdesk free trial?
Yes, Freshdesk offers a 21-day free trial. Access the trial on their website.
What are some Freshdesk alternatives?
- Cayzu.
- Claritysoft.
- Deskforce.
- Genesys Pure Cloud.
- Help Scout.
- OTRS.
- Kayako.
- LiveAgent.
- OnContact CRM.
- Wix Answers.
- Zoho Assist.
- Zendesk.
- Samanage.
- SysAid.
- LiveEngage.
- HESK.