Freshdesk is customer support software for small to medium-sized businesses. Features include ticketing, self-service, and secure help desk. Businesses use Freshdesk to improve their customer support capabilities.
Sprout (Getting Started)
Blossom (Small Teams)
$25.00 per agent
Garden (Growing Teams)
$44.00 per agent
Estate (Large Teams)
$59.00 per agent
$99.00 per agent
Pros: Good customer service and support.
Cons: Takes a lot of maintenance.
Bottomline: Freshdesk is the perfect solution for small businesses as it has good features, good support. The free version is a good place to start.
Freshdesk News & Activity:
News or Activity
January 27, 2019
January 25, 2019
January 15, 2019
Freshdesk Key Information:
San Bruno, California, US
Number of Customers
1 (855) 747-6767
1250 Bayhill Drive, Suite 315, San Bruno, CA 94066
What is Freshdesk's price range?
Freshdesk's plans range from free to $99.00 per agent a month. If you want an Enterprise plan, you can contact Freshdesk to get a quote.
Is there a Freshdesk free trial?
Yes, Freshdesk offers a 21-day free trial. Access it here.
Where can I find the Freshdesk login?
Go to freshdesk.com and click "Login" in the bottom right corner of the homepage, or sign in directly here.
What are some Freshdesk alternatives?
Works absolutely great and it does everything I need it to do. My end users and my team mates couldn’t be happier with it. I highly recommend Freshdesk.
I recommend Freshdesk for their awesome services and the advanced software.
Freshdesk is one of the best applications for small and medium business customers. I like that Freshdesk easily integrates into several subsystems and provides the flexibility to use it in several channels, such as a PC. And it also has a special mobile application - it's very convenient.
If you just need a simple shared inbox for your team, Freshdesk might be the solution for you. Freshdesk lets you have unlimited number of users for free. However, if you need some advanced features, you’ll have to upgrade to a paid plan (which can end up costing you more than other solutions).