Freshdesk is customer support software for small to medium-sized businesses. Features include ticketing, self-service, and secure help desk. Businesses use Freshdesk to improve their customer support capabilities.
Sprout (Getting Started)
Blossom (Small Teams)
$25.00 per agent
Garden (Growing Teams)
$44.00 per agent
Estate (Large Teams)
$59.00 per agent
$99.00 per agent
Pros: Good customer service and support.
Cons: Takes a lot of maintenance.
Bottomline: Freshdesk is the perfect solution for small businesses as it has good features, good support. The free version is a good place to start.
News & Activity:
News or Activity
January 27, 2019
January 25, 2019
January 15, 2019
San Bruno, CA
Number of Employees
Number of Customers
1250 Bayhill Drive, Suite 315, San Bruno, CA 94066
Works absolutely great and it does everything I need it to do. My end users and my team mates couldn’t be happier with it. I highly recommend Freshdesk.
I recommend Freshdesk for their awesome services and the advanced software.
If you just need a simple shared inbox for your team, Freshdesk might be the solution for you. Freshdesk lets you have unlimited number of users for free. However, if you need some advanced features, you’ll have to upgrade to a paid plan (which can end up costing you more than other solutions).
What is Freshdesk?
Freshdesk is a cloud-based customer support software and helpdesk solution that assists businesses in supporting all the needs of their customers.
How do I contact Freshdesk support?
You can contact Freshdesk's sales and support team on +1 (866) 832-3090 or email them at firstname.lastname@example.org.
How much does Freshdesk cost?
Freshdesk's plans range from free to $99.00 per agent a month. If you want an Enterprise plan, you can contact Freshdesk to get a quote.
How do I integrate with Freshdesk?
There are many integrations available in Freshdesk. You can see a full list of available integrations here.
Is Freshdesk open source?
No, Freshdesk is not open source.
Is there a Freshdesk free trial?
Yes, Freshdesk offers a 21-day free trial. Access it here.