Square Reviews

Learn about Square POS Software. Includes info on Square, free trials, pricing, customer reviews, and FAQs.

Updated on June 28th, 2019

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Square is a Point of Sale service that offers search-based point of sale software, inventory management and sales analytics tools, among other features. Square has a variety of free and paid POS software options for small business owners.

Sign Up Free

Square Point of Sale

Easy to Set Up and Use

Sign Up Free

Automatically tracks customer purchases.

Used by more than 2 million businesses.

Robust reporting.


Payment Method


Readers and Stand

2.75% per swipe.

Square Terminal

2.6% per swipe plus $0.10.

Square Register

2.5% per swipe plus $0.10.

Squareup Reviews

Pros: Very easy to use and inventory management is simple.

Cons: It has a tendency to lag when overused and there are cheaper alternatives.

Bottomline: Square is a highly recommended POS system with very few flaws.

Key Information:


Jack Dorsey, Jim McKelvey




San Francisco, CA

Number of Employees


Number of Users

2 million


Jack Dorsey


1455 Market Street, Suite 600, San Francisco, CA, 94103

Phone Number

+1 800-474-3398



News and Activity:


News or Activity

January 24, 2019

TSYS launches Vital POS, challenging Square, Stripe

January 18, 2019

Payments company Square launches debit card for small businesses

January 12, 2019

Square's payments cjoef joins Visa to head seller solutions

December 12, 2018

Square Surpasses Coinbase as Top Bitcoin Buying App

December 4, 2018

Square Partners With Google to Offer Two Payment Plugins for Flutter

November 19, 2018

Payments Company Square Drops 10 Percent Amid a Broader Sell-Off in Once-Loved Technology Stocks

November 14, 2018

Square Adds to Its Small Business Ecosystem with Benefits Like Health Insurance

November 12, 2018

Square's $25 Million Investment in Eventbrite Has More Than Doubled in Value

Customer Reviews:



Shannon Vissers - quora.com

It’s possible but kind of risky. Square is better for casual, low-volume businesses. You don’t get your own merchant account with Square so account stability can be an issue (for example, if you process a higher-than-normal amount of transactions that month, your account could be frozen). Also, Square doesn’t have a table management feature, and the 2.75% credit card processing fee is also kind of high. And their customer support is not great.A full-service restaurant would be better off using a dedicated restaurant POS like Lightspeed Restaurant, Toast, or TouchBistro.

Patrick Hanks

Sure, why not.There are many different credit card processing companies (and if you own a restaurant you will be constantly harassed by them).Square charges 2.75% flat rate. It's actually pretty solid. You can find lower, but most processors gave so many different fees and charges that it's hard to determine their exact rate until you have used them for a while. That's why I like square. They are up front.Also, they have a very cheap pos system. I plan on doing a food truck next year and will try it out. After that, I may bring it in to my other restaurants.

expressoshoppe - reddit.com

I use two of the three, PayPal and Square, so I can offer some opinions. Plus, we accept cash and checks, and do sales on Amazon. First, I should point out that they're not really the same - PayPal is for online sales and Square is for in-person sales. Yes, you can use each for the other, but that's not their core strength.If you sell on eBay, or if you have your own e-commerce website, PayPal is great. Customers have confidence in it and it makes your weak credibility seem safer. As another comment pointed out, for some customers, it's PayPal or pay someone else.Square is great for in-store transactions. The free POS software is pretty good - you can have a wide variety of products in your 'catalog' and the transaction is simple to perform. An iPad with a swiper is professional enough to give your shop a little credibility to the customer. More importantly - the back end reporting that Square provides is great. Sales breakouts and sales tax reports are easy to run, and since the data is in the cloud, it's pretty easy to feel like it's safe.Oh yeah - they pay you tomorrow. Everyone else takes longer (Amazon takes weeks). Faster is good.I doubt Square's marketplace is worth much to many, and I don't think many retailers use PayPal Anywhere - neither seem like very strong products.It would be great to have a single transaction platform for everything (website, in-store, off-site, phone order), but there's no such animal - especially for free.So, every month, reports from everyone. Square's are the easiest, Amazon and eBay the worst (don't coincidence with the calendar). PayPal is just confusing and it's hard to get a simple report.TL;DR : Square is good software and they pay fast, which is good."


How much does Square charge for each transaction?

Square prices range from 2.5% plus 10 cents per swipe to 2.75% per swipe.

See Square's full list of pricing.

Is Square the best option?

Yes, Square is the best choice according to our ranked list of POS systems with pricing.

Learn more about Square.

Is Square cheaper than a merchant account?

Square is a merchant service that offers a fixed transaction fee per swipe. Traditional merchant accounts offer more flexibility as pricing depends on the type of card being swiped. They also might offer lower rates for older accounts and possibly discounts for higher sales volumes.

Learn more about Square.

Is there a monthly fee for Square Reader?

No, there is no monthly fee for Square Reader.

See Square's full list of pricing.

Does Square require a merchant account?

No, Square does not require a merchant account.

Is Square better than PayPal?

Square is generally rated as the better overall option in comparison to PayPal.

See our full list of merchant services with pricing and our POS system guide.

Does Square report to the IRS?

Square must report accounts that qualify for a 1099-K to the IRS. Find more information on Square tax reporting here.

Where do I find my Square fees?

You can view your fees from the Square Point of Sale app and your online Square Dashboard. Learn more about Square's fees and how to view them here.

How do taxes work with Square?

Square allows you to create and manage your tax settings. Find more information here.

Why does Square require your social security number?

Banking industry regulations and federal law require all financial institutions to verify and record certain information that identifies the individual opening an account, which includes their social security number.

Does Square issue a 1099-K?

Square makes a 1099-K form available for those who qualify. Find out how to access your 1099-K from the Square Dashboard here.

Do I need a credit card app to process Square credit card payments?

To get started with mobile credit card processing, you'll need to download the Square reader app. If you are using a full Square register, you can download the Square register app. Remember, you'll need either the Square credit card swiper for phone transactions or the credit card scanner on the register.

Can I get a card reader from squareup.com free?

The Square Magstripe Reader is available on the website free of charge. Keep in mind, the Magstripe Reader is limited to swiping cards, so it's really just an entry-level product.

How do I contact Square investor relations?

To speak with someone from Square's investor relations team, you can email ir@squareup.com.

Is there a Square free trial?

Square offers a fully-featured free trial for all of their plans, which can be found here.