Discover more about OnPay, a top-rated payroll solution for small businesses. Includes pricing, comparisons to competitors, and frequently asked questions.

Updated on November 26th, 2023

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OnPay is an online full-service payroll solution for small businesses. It's known for its user-friendliness and ability to run payroll fast and efficiently, automate taxes, and perform HR tasks to automate workflow.

Also Consider

Gusto Payroll Software

Set up an account free.

Try Gusto

No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.





$40.00 /mo +$6.00 /employee /mo.

Monthly runs


Flexible pay schedules

Multi-state payroll

Direct deposits

Built-in time tracking software


Mobile app


Customer support

Phone and online.


OnPay is one of our top choices for payroll solutions. It provides all standard payroll software features, as well as extra tools that clients might enjoy. These include unlimited monthly pay runs, custom reporting, multi-state payroll, and multiple pay schedules.

That said, OnPay is limited in terms of which HR tools are included in the platform. Unlike Gusto, OnPay's leading competitor, the platform does not feature a native time tracking app and does not have strong performance management tools.


  • The first month and installation of OnPay are free.
  • Businesses can opt for flexible payment schedules, such as weekly, biweekly, or monthly.
  • Employers can pay contractors and employees at no extra cost.
  • Compared to similar platforms, OnPay is more affordable.
  • The Base plan includes all features, including unlimited monthly pay runs, e-signatures, direct deposits, and automated tax payments and filings.
  • The platform offers special payroll services for restaurants, farms, nonprofits, and religious institutions.
  • OnPay's employee self-service solution helps save time.
  • The software is fully PCI compliant.


  • OnPay is capable of integrating with only a limited number of third-party applications.
  • Employers have to pay an additional $4.00 per employee, which may make large payroll runs costlier.
  • The platform does not offer a built-in time-tracking solution.


OnPay has an overall 4.8-star rating on G2 based on more than 250 customer reviews. While the majority of users felt the platform was seamless and packed with helpful features, several customers mentioned its confusing layout and lack of customization features.


OnPay charges a base fee of $40.00 per month plus $6.00 per employee per month. Companies can use the site's sliding scale to calculate pricing for up to 1,000 users.

OnPay vs. Gusto
OnPay vs. Gusto:

OnPay's starting price is similar to Gusto's at $40.00 per month plus $6.00 per employee per month. While OnPay has just one pricing plan, Gusto has several tiers that offer enhanced HR onboarding and reporting tools. However, in terms of payroll, OnPay offers most of the same features that Gusto has.

Comparison Between OnPay and Gusto:





From $40.00 /mo. +$6.00 /employee /mo.

From $40.00 /mo. +$6.00 /employee /mo.

Free trial

30 days.

30 days.

Time tracking

Only with integrations.

Pay 1099 contractors

Unlimited payroll runs

Customer support

Phone and online.

Phone, email, and live chat.

OnPay vs. TriNet Zenefits
OnPay vs. TriNet Zenefits:

TriNet Zenefits has a $6.00 per employee per month payroll add-on that can be combined with any of their HR plans. TriNet Zenefits offers more detailed payroll reporting but otherwise has a similar payroll feature set. Comparatively, OnPay is a payroll solution with HR functions, while TriNet Zenefits is an HR solution with a payroll add-on.

Comparison Between OnPay and TriNet Zenefits:



TriNet Zenefits


From $40.00 /mo. +$6.00 /employee /mo.

From $10.00 /mo. +$6.00 /employee /mo.

Free trial

30 days.


Direct deposit

Payroll reporting

Employee portal

Customer support

Phone and online.

Phone and email.

OnPay vs. Quickbooks
OnPay vs. QuickBooks Payroll:

QuickBooks Payroll has a starting price of $45.00 per month plus $5.00 per employee per month. QuickBooks is popular among users who already use QuickBooks for their accounting tasks, which syncs with their payroll. QuickBooks does not offer time tracking with their base plan, while OnPay allows you to integrate time tracking.

Comparison Between OnPay and QuickBooks Payroll:



QuickBooks Payroll


From $40.00 /mo. +$6.00 /employee /mo.

From $45.00 /mo. +$5.00 /employee /mo.

Free trial

30 days.

30 days.

Automatic deductions

Pay employees in any state

Pay 1099 contractors

Additional $14.99 per 3 contractors.

Customer support

Phone and online.

Phone and email.



Time Tracking



When I Work

Think HR





Quickbooks Time


Key Information:

Legal Name

OnPay, Inc.


Jesse Burgess

Founding Date

Jan 01, 2007


675 Ponce de Leon Ave. NE, Ste. W207, Atlanta, GA 30308

Number of Employees


Number of Customers





1 (877) 328-6505




What is OnPay payroll?

OnPay is a full-featured payroll system that can handle limitless payroll runs, direct deposits, and tax deductions. The system is entirely cloud-based, and it includes a self-service solution for employees to help automate procedures.

Is OnPay a good company?

Yes, OnPay is a credible cloud-based solution for small business owners. OnPay offers a cost-effective payroll system that can process payroll on a customized schedule, withhold tax, and file tax forms.

Is OnPay free?

Only the first month of OnPay is free. OnPay's paid plan starts at $40.00 per month plus $6.00 per employee per month.

Does OnPay have time tracking?

OnPay does not offer a native time tracking feature. However, employers can integrate their system with a number of third-party time tracking software.

How much does it cost to use OnPay?

The first month is free. Thereafter, OnPay charges a base fee of $40.00 plus $6.00 per employee per month. Clients only pay for the number of active employees.

Which features are included in OnPay payroll services?

OnPay capabilities include employee self-onboarding, payment via direct deposit, debit card or check, automated payroll taxes, unlimited pay runs, and fast performance. OnPay also integrates with top accounting, HR, and time-tracking software.

Is there an OnPay app?

No, but OnPay's site is mobile-friendly.

How do I get in touch with OnPay customer service?

The OnPay customer service phone number is 1 (877) 328-6505 and you can reach them on weekdays between 9 am - 8 pm (ET). OnPay also has a Knowledge Center which can be found under Resources on their webpage.