QuickBooks Payroll Reviews

Compare QuickBooks Payroll with Gusto, Zenefits, and others, see pricing, features, pros & cons, and answers to frequently asked questions.

Updated on March 31st, 2020

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QuickBooks, in addition to providing accounting software, also offers payroll services to businesses. QuickBooks offers an array of plans to suit businesses with different budgets and requirements.

Updates:

Updated 4th of February 2020

Added a features comparison, detailed pricing comparisons, and pros and cons of using Quickbooks Payroll.

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Quickbooks

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Pros and Cons:

Pros

  • Unlimited payroll runs.
  • Administer health benefits and deductions.
  • Direct deposit to employees.
  • 30-day free trial.

Cons

  • No time tracking with Core package.
  • Can be expensive for large teams.
  • Integrates seamlessly with Quickbooks accounting software.

Review:

Quickbooks makes it fast and easy to run payroll, particularly if you already use Quickbooks for your other accounting tasks. Most users report that Quickbooks is easy to manage, even without a financial background.

Highlights:

  • Unlimited payroll runs for all plans.
  • Taxes & deductions for all 50 states.
  • Comprehensive payroll reports.
  • Fast direct deposit options.

Shortcomings:

QuickBooks Payroll does not offer compliance management or overtime tracking. Furthermore, the Quickbooks employee portal is very limited when compared to competitors like Gusto and there is less customization when it comes to different types of employees.

Reputation:

Quickbooks has a strong reputation overall as most users find it easy to use, efficient, and affordable. However, we did find some complaints from customers on Capterra who stated that running payroll with Quickbooks required more manual input than they expected.

Full-Service Pricing:

Plan

Monthly Pricing*

Core

$45.00 (base fee) + $4.00 per employee

Premium

$75.00 (base fee) + $8.00 per employee

Elite

$125.00 (base fee) + $10.00 per employee

Small Business Pricing:

Option

Do It Yourself Monthly Pricing*

Live Bookkeeping Monthly Pricing*

Self-Employed

$15.00

n/a

Simple Start**

$25.00

$225.00

Essentials**

$40.00

$240.00

Plus**

$70.00

$270.00

Advanced**

$150.00

$350.00

*QuickBooks frequently offers discounted rates for the first three months of service. Be sure to check their website for updates on these.

**Users have the option to include a full-service payroll add-on when subscribed to these plans.

Price Comparison:

Quickbooks vs. Gusto
Quickbooks vs. Gusto:

Gusto starts at $39.00 per month plus $6.00 per person, with the exception of the Contractor plan which has no monthly base fee. By comparison, Quickbooks starts at $45.00 per month with an additional $4.00 per employee. Both offer full-service payroll and health benefits with their starting plans, but only Gusto has a plan that's specifically for contractors.

Quickbooks vs. Gusto Comparison:

Offer

Gusto

Quickbooks

Free Trial

30 days

30 days

Payroll only

$39.00 /mo. + $6.00 /employee /mo.

$45.00 /mo. + $4.00 /employee /mo.

Payroll + HR

$39.00 /mo. + $12.00 /employee /mo.

$75.00 /mo. + $8.00 /employee /mo.

Quickbooks vs. Zenefits
Quickbooks vs. Zenefits:

Zenefits payroll is only available as an add-on to the HR platform, so users pay $6.00 per employee per month on top of the monthly fee. With Quickbooks, however, users can opt to subscribe to only the payroll solution for $45.00 /mo. plus $4.00 per employee. Users who are seeking a complete HR solution may have more use for Zenefits' full suite of tools, but businesses that only need payroll may prefer Quickbooks Payroll.

Quickbooks vs. Zenefits Comparison:

Offer

Zenefits

Quickbooks

Free Trial

14 days

30 days

Payroll only

$6.00 /mo. per employee (only available as an add-on)

$45.00 /mo. + $4.00 /employee /mo.

Payroll + HR

$14.00 /mo. per employee

$75.00 /mo. + $8.00 /employee /mo.

Quickbooks vs. Fingercheck
Quickbooks vs. Fingercheck:

Fingercheck offers good value for customers at a cost of just $20.00 per month plus $3.00 per employee for payroll with time tracking and other time management features included. Quickbooks Payroll offers similar features in its Premium plan, but users pay significantly more at $75.00 per month plus $8.00 per employee.

Quickbooks vs. Fingercheck Comparison:

Offer

Fingercheck

Quickbooks

Free Trial

30 days

30 days

Payroll only

$20.00 /mo. + $3.00 /employee /mo.

$45.00 /mo. + $4.00 /employee /mo.

Payroll + HR

$39.00 /mo. + $8.00 /employee /mo.

$75.00 /mo. + $8.00 /employee /mo.

See our detailed comparisons.

Quickbooks Payroll Packages:

Core.

The Core plan is a simple payroll solution that works in all 50 states and allows employers to automate their payroll cycles. Users can generate payroll reports, and employees can access the workforce portal to see their pay stubs and tax information. You can also set up garnishments and deductions so that they are automatically applied to each paycheck. One significant disadvantage of the Core package is that it does not provide time tracking tools so that workers can track their hours and have them synced to each payroll run.

Premium.

With the Quickbooks Payroll Premium package, additional features like time tracking, same-day direct deposit, and a complete HR support center are available. The service is significantly more expensive than the Core plan ($75.00 /mo. + $8.00 /mo. per employee). However, the HR support center offers value as it aids with hiring, employee performance, and compliance with labor laws.

Elite.

As the name suggests, the Elite package is the top tier of Quickbooks payroll. A bonus with the Elite plan is that businesses get Tax Penalty Protection. This means that Quickbooks will cover your IRS penalties up to $25,000 per year if necessary. The package also gives you access to the Tax Resolution team who can help you with tax filing issues.

Features:

Quickbooks payroll offers similar features to competing platforms like Zenefits and Gusto. However, neither Gusto nor Zenefits offers Tax Penalty Protection in the case of IRS penalties. Quickbooks users can opt to purchase this coverage if they subscribe to the Elite plan.

Features Comparison:

Feature

Gusto

Zenefits

Quickbooks

Direct Deposit

Yes

Yes

Yes

Time Tracking

Yes (with Complete plan)

Yes

Yes (with Premium plan)

Employee Portal

Yes

Yes

Yes

Automatic Deductions

Yes

Yes

Yes

Tax Penalty Protection

No

No

Yes (with Elite plan)

Integrations:

E-commerce

Payments

Accounting

Asset/Document Management

WooCommerce

PayPal

Quickbooks Acocunting

HubDoc

Square

Expensify

Asset.Guru

Receipt Bank

AutoEntry

FAQs:

How much does it cost to use QuickBooks Payroll?

At the lower end of the spectrum, QuickBooks Payroll charges a base fee of $45.00 plus $4.00 per employee per month. Their top-end plan includes a base fee of $125.00 plus $10.00 per employee per month.

How many employees can be paid through QuickBooks payroll?

QuickBooks Payroll allows you to pay as many employees as you want. Depending on your chosen plan, you will be required to pay a monthly fee of between $4.00 and $10.00 for each employee. Note that your monthly base fee will remain unchanged.

Can I print checks from QuickBooks?

Yes. QuickBooks has a check printing feature, and they sell customized QuickBooks checks so that you can use the software to create checks without running into a printing error. Just go to intuitmarket.intuit.com/checks to place an order.

Can you use QuickBooks payroll without a subscription?

Yes, you can use QuickBooks Payroll without a subscription by using the desktop program.

Do I need to update QuickBooks payroll every year?

No, QuickBooks Payroll only needs to be updated every three years.

Is there a QuickBooks payroll support line?

If you need QuickBooks' help, specifically with payroll, you should go to community.intuit.com/products/payroll-help-en-us. This is a part of the QuickBooks help community that is dedicated specifically to payroll issues.