Paychex

Compare Paychex to ADP Workforce Now, Gusto, and QuickBooks Payroll. Includes a detailed review of Paychex, pricing information, and FAQs.

Updated on November 2nd, 2021

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Updates:

Updated 28th of October 2021

We updated the review, including pros, cons, and a reputation section, and added comparisons to ADP Workforce Now, Gusto, and QuickBooks Payroll.

Paychex provides human resources and payroll solutions. They offer a variety of plans to suit different business needs, from self-employed individuals to businesses with more than 1,000 employees.

Also Consider

Gusto Payroll Software

Get 1 month of Gusto FREE!

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No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

Pricing

Plan

Pricing

Paychex Flex Essentials

$39.00 /mo. + $5.00 /employee /mo.

Paychex Flex Select

Contact for quote.

Paychex Flex Pro

Contact for quote.

Review:

In addition to providing payroll solutions, Paychex also provides human resources solutions. Paychex offers a good set of standard payroll features as well as workers' compensation, built-in timesheets, integrated pre-tax benefits, reimbursements, and a variety of integrations.

Paychex offers its basic payroll package at a competitive price of $39.00 per month plus $5.00 per employee. Paychex does not make any other pricing information readily available on its website, and customers interested in more comprehensive options or custom packages need to request a quote.

Pros:

  • Paychex's solutions include payroll, HR, employee benefits, business insurance, and time and attendance solutions.
  • They offer a variety of plans to suit businesses of different sizes.
  • All payroll packages include direct deposits, new hire reporting, employee self-service, and payroll tax administration.
  • The Paychex Flex Pro plan includes employee screening tools and integrations with QuickBooks Online, Sage Intacct, and Xero.
  • Customers have access to 24/7 support.

Cons:

  • The Paychex Flex Essentials and Select plans don't include accounting software integrations.
  • W-2s and 1099 tax forms are only available at an additional cost.

Reputation:

Paychex is accredited by the Better Business Bureau and has an A+ rating on the platform. On TrustRadius, Paychex has more than 350 reviews and a score of 7.9 out of 10. Several customers described the software as user-friendly and praised the customer service.

On G2, Paychex received more than 1,200 reviews and a rating of 4.2 out of 5 stars. While the majority of reviews are positive, some users reported negative customer service experiences and general dissatisfaction with the software's capabilities.

At-a-Glance:

Feature

Paychex

Automated tax payments and filings

✓ (additional fees may apply)

Manage garnishments and deductions

✓ (not included on the Paychex Flex Select plan)

Direct deposits

Workers’ compensation insurance

✓ (available at an additional cost)

Employee self-service portal

New hire reporting

Mobile app

Paychex vs. ADP Workforce Now
Paychex vs. ADP Workforce Now:

Both Paychex and ADP Workforce Now offer a variety of packages to suit different business needs, including a standalone payroll plan as well as more comprehensive options that include enhanced HR tools. Both services' payroll offerings include an employee self-service portal, tax administration, and reporting tools.

Paychex vs. ADP Workforce Now Comparison:

Feature

Paychex

ADP Workforce Now

Starting price

$39.00 /mo. + $5.00 /employee /mo.

Contact for quote.

Payroll tax administration

Direct deposits

Employee self-service portal

Paychex vs. Gusto
Paychex vs. Gusto:

While Gusto and Paychex have a similar starting price for their basic payroll offering, Gusto offers a more robust feature profile. Unlike the Paychex Flex Essentials plan, Gusto's Core plan includes features for managing unemployment insurance processes as well as accounting integrations.

Paychex vs. Gusto Comparison:

Feature

Paychex

Gusto

Starting price

$39.00 /mo. + $5.00 /employee /mo.

$39.00 /mo. + $6.00 /employee /mo.

Payroll tax administration

Direct deposits

Employee self-service portal

Lifetime accounts

x

Mobile app

Paychex vs. QuickBooks
Paychex vs. QuickBooks Payroll:

QuickBooks Payroll is costlier than Paychex but may be more convenient for businesses that already use other QuickBooks products, as it is not only available as a standalone payroll solution but can be purchased as an add-on for QuickBooks Desktop. Unlike Paychex, QuickBooks Payroll's elite plan includes tax penalty protection.

Paychex vs. QuickBooks Payroll Comparison:

Feature

Paychex

QuickBooks Payroll

Starting price

$39.00 /mo. + $5.00 /employee /mo.

$45.00 /mo. + $4.00 /employee /mo.

Payroll tax administration

Direct deposits

Employee self-service portal

Lifetime accounts

x

x

Key Information:

Legal Name

Paychex, Inc.

Founder

Blase Thomas Golisano

Founding Date

Oct 01, 1971

Address

911 Panorama Trl., South Rochester, NY 14625

Number of Employees

15000

Number of Customers

700000

Email

info@paychex.com

Telephone

1 (833) 299-0168

Website

https://www.paychex.com/

FAQs:

What is Paychex?

Paychex is an HR and payroll platform for small and medium-sized businesses.

How much does it cost to use Paychex?

Paychex's basic payroll package has a starting price of $39.00 per month plus $5.00 per employee. For its other products, Paychex provides custom quotes based on the customer's needs.

What features does Paychex offer?

  • Payroll services.
  • Time and attendance.
  • HR services.
  • Business insurance.
  • Employee benefits.

What payroll payment methods does Paychex use?

  • Direct deposit.
  • Pay cards.
  • Paper checks.

Is there a Paychex free trial?

No, Paychex does not offer a free trial.