Paychex

Review:

In addition to providing payroll solutions, Paychex also provides human resources solutions. Paychex offers a good set of standard payroll features as well as workers' compensation, built-in timesheets, integrated pre-tax benefits, reimbursements, and a variety of integrations.

Paychex offers its basic payroll package at a competitive price of $39.00 per month plus $5.00 per employee. Paychex does not make any other pricing information readily available on its website, and customers interested in more comprehensive options or custom packages need to request a quote.

Pros:

• Paychex's solutions include payroll, HR, employee benefits, business insurance, and time and attendance solutions.
• They offer a variety of plans to suit businesses of different sizes.
• All payroll packages include direct deposits, new hire reporting, employee self-service, and payroll tax administration.
• The Paychex Flex Pro plan includes employee screening tools and integrations with QuickBooks Online, Sage Intacct, and Xero.
• Customers have access to 24/7 support.

Cons:

• The Paychex Flex Essentials and Select plans don't include accounting software integrations.
• W-2s and 1099 tax forms are only available at an additional cost.

Reputation:

Paychex is accredited by the Better Business Bureau and has an A+ rating on the platform. On TrustRadius, Paychex has more than 350 reviews and a score of 7.9 out of 10. Several customers described the software as user-friendly and praised the customer service.

On G2, Paychex received more than 1,200 reviews and a rating of 4.2 out of 5 stars. While the majority of reviews are positive, some users reported negative customer service experiences and general dissatisfaction with the software's capabilities.