UKG Pro
Compare UKG PRo to RUN Powered by ADP, Workday Payroll, and Paycom. Includes a detailed review of UKG Pro, pricing information, and FAQs.
Updated on February 9th, 2023
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
Updates:
Updated 31st of January 2023
We updated key information and added the latest news articles.
Updated 4th of November 2021
We updated the review section to include pros and cons and added comparisons to RUN Powered by ADP, Workday Payroll, and Paycom.
UKG Pro, formerly UltiPro, is a cloud-based human capital management (HCM) and payroll software solution. UKG Pro is designed for medium-sized to large organizations and offers a robust suite of features for managing payroll and HR processes.
Also Consider
Gusto Payroll Software
Set up an account free.
Try GustoNo extra fees.
Made for mobile.
Auto tax filing and digital paystubs.
At-a-Glance:
Feature | UKG Pro |
---|---|
Automated taxes | ✓ |
Off-cycle payroll | ✓ |
Direct deposits | ✓ |
Expense management | x |
Time and attendance | ✓ |
Payroll reports | ✓ |
Mobile access | ✓ |
Review:
UKG Pro is a comprehensive HCM solution for midsized to large organizations and includes a good selection of features for managing payroll. These include automated taxes, compliance management, payroll on autopilot, and an employee self-service portal. The software also features time and attendance, reporting, and analytics tools.
While UKG Pro is a great, feature-rich solution for businesses of different sizes, its payroll functionalities are geared toward filing taxes and paying employees in the U.S. and Canada. While this may be convenient for U.S. and Canada-based businesses with a local workforce, it may be less ideal for global companies.
Pros:
- UKG Pro is an all-inclusive HCM software with talent management and payroll functionality.
- With convenient reporting and analytics dashboards, users can view real-time metrics and receive alerts for critical events.
- The UKG Pro Smart Tax Search tool automatically recommends the correct federal, state, and local payroll tax.
- The software can be used to issue off-cycle checks.
- Payroll computations can be processed in U.S. and Canadian dollars.
- The employee self-service portal lets employees access their pay information and history at any time on any device.
- The software includes time management and scheduling tools.
Cons:
- UKG Pro is unsuitable for global organizations as payroll and tax filing features are specific to the U.S. and Canada.
- Pricing for UKG Pro is not readily available on the website.
Reputation:
While UKG Pro is not accredited by the Better Business Bureau, they have an A+ rating on the platform. On G2, UKG Pro has an average rating of 4.2 out of 5 stars, based on more than 1,440 reviews. While the positive reviews far outweigh the negative feedback, some users struggled with the reporting tools and found the customer support to be lacking.
UKG Pro received a score of 8.1 out of 10 on TrustRadius, based on more than 1,327 opinions. While several users praised the customer support team, some noted that occasionally response times would lag.
Pricing:
UKG does not make pricing for its UKG Pro solution readily available online. Interested individuals should contact UKG to request more information.

UKG Pro vs. RUN Powered by ADP:
Similar to UKG Pro, RUN Powered by ADP offers solutions for managing HR and payroll processes. Both software solutions include automated tax and compliance features. However, while UKG Pro includes time and attendance tools, RUN Powered by ADP must select these as an add-on product.
UKG Pro vs. RUN Powered by ADP Comparison:
Feature | UKG Pro | RUN Powered by ADP |
---|---|---|
Automated tax | ✓ | ✓ |
Off-cycle payroll | ✓ | x |
Direct deposits | ✓ | ✓ |
Employee portal | ✓ | ✓ |
Mobile access | ✓ | ✓ |

UKG Pro vs. Workday Payroll:
While UKG Pro is designed for businesses looking to process payroll in the U.S. and Canada, Workday Payroll, in addition to country-specific payroll solutions, also features a global payroll solution, making it the better option for businesses with an internationally distributed workforce. Neither service makes its pricing readily available online.
UKG Pro vs. Workday Payroll Comparison:
Feature | UKG Pro | Workday Payroll |
---|---|---|
Automated tax | ✓ | ✓ |
Off-cycle payroll | ✓ | ✓ |
Direct deposits | ✓ | ✓ |
Employee portal | ✓ | ✓ |
Mobile access | ✓ | ✓ |

UKG Pro vs. Paycom:
Paycom and UKG Pro both offer feature-rich solutions to make it easy for medium-sized businesses to manage payroll. However, their feature profiles differ slightly. UKG Pro includes off-cycle payroll, which is something Paycom doesn't offer. Paycom, on the other hand, includes expense management, something not offered by UKG Pro.
UKG Pro vs. Paycom Comparison:
Feature | UKG Pro | Paycom |
---|---|---|
Automated tax | ✓ | ✓ |
Off-cycle payroll | ✓ | x |
Direct deposits | ✓ | ✓ |
Employee portal | ✓ | ✓ |
Mobile access | ✓ | ✓ |
Key Information:
Legal Name | UKG Inc. |
Founding Date | Feb 20, 2020 |
Address | 2250 N. Commerce Pkwy., Weston, FL 33326 |
Number of Employees | 12000 |
Number of Customers | 50000 |
Telephone | |
Website |
News & Activity:
Date | News or Activity |
---|---|
January 11, 2023 | |
January 5, 2023 | UKG Celebrates 2022 Technology and Service Partners of the Year. |
November 3, 2022 | |
October 13, 2022 | UKG Expands Opportunity for DEI&B Technology Ecosystem with Accelerator Program. |
FAQs:
What is UKG Pro ?
UKG Pro is a web-based human capital management (HCM) and payroll software that is used for recruiting, payroll, employee development, surveys, and more.
Is UKG Pro UlitPro?
Yes, after Kronos Incorporated and Ultimate Software merged, UltiPro was rebranded and is now UKG Pro.
What does UKG stand for?
UKG stands for "Ultimate Kronos Group."
Who owns UKG Pro?
Hellman & Friedman is the controlling shareholder of UKG.
What is UKG Pro's price range?
UKG does not make pricing readily available on its website. Interested individuals should contact UKG to request a quote.
Is there a UKG Pro free trial?
No, UKG Pro does not offer a free trial. However, interested users can register online to see a live demo of the software.