UKG Pro

Compare UKG PRo to RUN Powered by ADP, Workday Payroll, and Paycom. Includes a detailed review of UKG Pro, pricing information, and FAQs.

Updated on December 8th, 2021

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Updates:

Updated 4th of November 2021

We updated the review section to include pros and cons and added comparisons to RUN Powered by ADP, Workday Payroll, and Paycom.

UKG Pro, formerly UltiPro, is a cloud-based human capital management (HCM) and payroll software solution. UKG Pro is designed for medium-sized to large organizations and offers a robust suite of features for managing payroll and HR processes.

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Pricing:

UKG does not make pricing for its UKG Pro solution readily available online. Interested individuals should contact UKG to request more information.

Review:

UKG Pro is a comprehensive HCM solution for midsized to large organizations and includes a good selection of features for managing payroll. These include automated taxes, compliance management, payroll on autopilot, and an employee self-service portal. The software also features time and attendance, reporting, and analytics tools.

While UKG Pro is a great, feature-rich solution for businesses of different sizes, its payroll functionalities are geared toward filing taxes and paying employees in the U.S. and Canada. While this may be convenient for U.S. and Canada-based businesses with a local workforce, it may be less ideal for global companies.

Pros:

  • UKG Pro is an all-inclusive HCM software with talent management and payroll functionality.
  • With convenient reporting and analytics dashboards, users can view real-time metrics and receive alerts for critical events.
  • The UKG Pro Smart Tax Search tool automatically recommends the correct federal, state, and local payroll tax.
  • The software can be used to issue off-cycle checks.
  • Payroll computations can be processed in U.S. and Canadian dollars.
  • The employee self-service portal lets employees access their pay information and history at any time on any device.
  • The software includes time management and scheduling tools.

Cons:

  • UKG Pro is unsuitable for global organizations as payroll and tax filing features are specific to the U.S. and Canada.
  • Pricing for UKG Pro is not readily available on the website.

Reputation:

While UKG Pro is not accredited by the Better Business Bureau, they have an A+ rating on the platform. On G2, UKG Pro has an average rating of 4.2 out of 5 stars, based on more than 1,300 reviews. While the positive reviews far outweigh negative feedback, some users struggled with the reporting tools and found the customer support to be lacking.

UKG Pro received a score of 8.5 out of 10 on TrustRadius, based on more than 1,200 opinions. While several users praised the customer support team, some noted that occasionally response times would lag.

At-a-Glance:

Feature

UKG Pro

Automated taxes

Off-cycle payroll

Direct deposits

Expense management

x

Time and attendance

Payroll reports

Mobile access

UKG Pro vs. Run Powered By ADP
UKG Pro vs. RUN Powered by ADP:

Similar to UKG Pro, RUN Powered by ADP offers solutions for managing HR and payroll processes. Both software solutions include automated tax and compliance features. However, while UKG Pro includes time and attendance tools, RUN Powered by ADP must select these as an add-on product.

UKG Pro vs. RUN Powered by ADP Comparison:

Feature

UKG Pro

RUN Powered by ADP

Automated tax

Off-cycle payroll

x

Direct deposits

Employee portal

Mobile access

UKG Pro vs. Workday Payroll
UKG Pro vs. Workday Payroll:

While UKG Pro is designed for businesses looking to process payroll in the U.S. and Canada, Workday Payroll, in addition to country-specific payroll solutions, also features a global payroll solution, making it the better option for businesses with an internationally distributed workforce. Neither service makes its pricing readily available online.

UKG Pro vs. Workday Payroll Comparison:

Feature

UKG Pro

Workday Payroll

Automated tax

Off-cycle payroll

Direct deposits

Employee portal

Mobile access

UKG Pro vs. Paycom
UKG Pro vs. Paycom:

Paycom and UKG Pro both offer feature-rich solutions to make it easy for medium-sized businesses to manage payroll. However, their feature profiles differ slightly. UKG Pro includes off-cycle payroll, which is something Paycom doesn't offer. Paycom, on the other hand, includes expense management, something not offered by UKG Pro.

UKG Pro vs. Paycom Comparison:

Feature

UKG Pro

Paycom

Automated tax

Off-cycle payroll

x

Direct deposits

Employee portal

Mobile access

Key Information:

Legal Name

UKG Inc.

Founding Date

Feb 20, 2020

Address

2000 Ultimate Way, Weston, FL 33326

Number of Employees

12000

Number of Customers

50000

Telephone

1 (800) 432-1729

Website

https://www.ukg.com/solutions/ukg-pro

FAQs:

What is UKG Pro ?

UKG Pro is a web-based human capital management (HCM) and payroll software that is used for recruiting, payroll, employee development, surveys, and more.

Is UKG Pro UlitPro?

Yes, after Kronos Incorporated and Ultimate Software merged, UltiPro was rebranded and is now UKG Pro.

What does UKG stand for?

UKG stands for "Ultimate Kronos Group."

Who owns UKG Pro?

Hellman & Friedman is the controlling shareholder of UKG.

What is UKG Pro's price range?

UKG does not make pricing readily available on its website. Interested individuals should contact UKG to request a quote.

Is there a UKG Pro free trial?

No, UKG Pro does not offer a free trial. However, interested users can register online to see a live demo of the software.