SurePayroll

Learn more about SurePayroll — an ideal payroll solution for small businesses. Includes SurePayroll reviews, pricing, comparisons with competitors, and FAQs.

Updated on July 18th, 2022

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Updates:

Updated 18th of February 2022

We updated mentions of Zenefits to TriNet Zenefits.

Updated 24th of February 2020

We added a comparison to QuickBooks, Gusto, and Zenefits payroll. We've also included more details about each of Sure Payroll's packages.

Updated 27th of October 2021

We've added to our review to include a more comprehensive look at SurePayroll's pros and cons, as well as an in-depth look at its reputation. The pricing for SurePayroll has been removed because the company is entirely quote-based.

SurePayroll by Paychex is an online payroll service that provides easy access to standard features, such as online pay stubs, unlimited pay runs, and direct deposits. Created for small businesses, SurePayroll offers both self-service and full-service options.

Also Consider

Gusto Payroll Software

Set up an account free.

Try Gusto

No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

Pricing:

SurePayroll does not reveal pricing on its website. Interested users can contact SurePayroll for a quote.

Optional Add-Ons:

Add-On

Monthly Pricing

Two-day payroll processing

$7.99

Accounting software integration

$4.99

Local tax filing handled

$9.99

Integrate your timeclock software

$9.99

StratusTime integrated time clock

$5.00 + $3.00 /employee.

Review:

SurePayroll is a nationally recognized provider of simple online payroll services for small businesses. The SurePayroll system comes with all standard payroll features, including unlimited payroll runs, direct deposits, and Auto Payroll, a helpful feature that allows employers to put hourly and salaried workers' payroll on "cruise control."

Pros:

  • There are no additional charges for unlimited payroll runs.
  • The first two months of SurePayroll are free for small businesses.
  • SurePayroll manages deductions and employee 401k contributions.
  • Customer service is available six days a week via telephone, live chat, and email.
  • SurePayroll is available through their self-service or full-service plans.
  • SurePayroll's system includes sought-after features, such as multiple pay rates, automated new hire reporting, and online pay stubs.
  • The platform is available in English and Spanish.

Cons:

  • Automated payroll taxes is only available with the full-service option.
  • Same-day and next-day payroll runs costs extra with the self-service option.
  • SurePayroll does not offer a native time tracking application or lifetime accounts.
  • It costs an additional $9.99 per month to integrate time tracking software.

Reputation:

SurePayroll has an above-average reputation when it comes to customer service. SurePayroll is owned by Paychex, Inc., which has an A+ accreditation with Better Business Bureau.

The award-winning payroll system has a solid 7.9 out of 10 rating on TrustRadius, with a majority of its users praising the system's user-friendliness and ability to automate payroll. However, we did find several customers that highlighted increased licensing fees.

At-a-Glance:

Feature

SurePayroll

Free Trial

Unlimited payroll runs

Time tracking

No (paid integration only)

Automatic tax calculations

Direct deposit

Online pay stubs

Lifetime accounts

x

Price Comparison:

SurePayroll vs. Gusto
SurePayroll vs. Gusto:

The main distinction between SurePayroll and Gusto is their feature set. SurePayroll charges extra for time clock and accounting software integrations, whereas Gusto's regular monthly fee covers all of these capabilities. Gusto, unlike SurePayroll, also provides employee advantages, such as commuting benefits.

SurePayroll vs. Gusto Comparison:

Feature

SurePayroll

Gusto

Price

Contact for quote.

$40.00 /mo. + $6.00 /employee

Free trial

30 days

30 days

Unlimited payroll runs

New hire reporting

Time tracking

No (add-on option only)

Paid time off tracking

x

Direct deposit

SurePayroll vs. TriNet Zenefits
SurePayroll vs. TriNet Zenefits:

TriNet Zenefits offers a variety of features that SurePayroll does not, including payroll previews, lifetime accounts, and free integrations with a wide variety of business apps. However, TriNet Zenefits does not provide a standalone payroll option, so users must purchase the payroll add-on, which costs $6.00 per employee per month.

SurePayroll vs. TriNet Zenefits Comparison:

Feature

SurePayroll

TriNet Zenefits

Price

Contact for quote.

$6.00 /mo. for payroll add-on

Free trial

30 days

x

Pay stub messages

Lifetime accounts

x

Unlimited payroll runs

Automatic payroll

Automatic tax calculations

SurePayroll vs. Quickbooks
SurePayroll vs. QuickBooks:

QuickBooks Payroll is a complete online payroll solution that allows employers to manage health benefits, which SurePayroll does not offer. SurePayroll is more limited in terms of HR functionality and integrations, while QuickBooks can be used in a variety of configurations.

SurePayroll vs. QuickBooks Comparison:

Offering

SurePayroll

QuickBooks

Price

Contact for quote.

$45.00 /mo. + $4.00 /employee

Free trial

30 days

30 days

Unlimited payroll runs

Time tracking

No (add-on option only)

TSheets integration

Direct deposit

Automatic payroll

SurePayroll Packages:

Self Service.

The Self Service plan includes features like tax calculations, unlimited payroll runs, direct deposit payments, and online pay stubs. However, the plan does not include 1099 and W2 forms or time tracking integrations, both of which cost extra.

Full Service.

SurePayroll's Full-Service package includes everything in the Self Service plan, plus tax filing, an HR advisor, and 2-day payroll processing.

Household.

The Household plan is designed specifically for individuals who operated businesses in their homes. With the Household package, users get a "No tax penalty guarantee," 1040-ES filing, unlimited payroll runs, and an automatically generated Schedule H.

Integrations:

According to our research, SurePayroll integrates with QuickBooks, StratusTime, Zoho Books, and Sage accounting software. SurePayroll can be integrated into your existing accounting software for a fee of $9.99 per month.

Other Services:

Workers' Compensation:

Sure Payroll offers Workers' Compensation insurance through Paychex. Their affordable policies are provided through third-party insurance groups and offer coverage based on your payroll numbers.

401(k):

Subscribers who use SurePayroll to pay their employees can access SurePayroll's 401(k) options. Again, SurePayroll users third-party providers to help employers set up retirement accounts for their employees and establish matching contribution programs.

Health Insurance:

If you want to provide health insurance to your team, SurePayroll can help you get started. An insurance expert can help you find a policy that makes sense for your business with the coverage that is most important to your employees.

Pre-Employment Screening:

You can opt to purchase pre-employment screening through your employer's payroll portal. Screening tools include background checks, drug screening, behavioral assessments, and skills testing. Services can be used on an as-needed rather than ongoing basis.

Key Information:

Legal Name

Paychex, Inc.

Founder

Troy Henikoff

Founding Date

Sep 01, 1999

Address

2350 Ravine Wy., Ste. 100, Glenview, IL 60025

Number of Employees

250

Number of Customers

30000

Email

feedback@surepayroll.com

Telephone

1 (877) 956-7873

Website

https://www.surepayroll.com

FAQs:

Can I get my W2 from SurePayroll?

Yes. SurePayroll can generate and distribute W2 forms on your behalf.

How much does SurePayroll cost?

SurePayroll does not list its pricing on its website. However, optional add-ons range between $4.99 and $9.99 per month.

What is SurePayroll?

SurePayroll is a complete payroll system that provides limitless payroll runs, direct deposits, and multiple pay rates in both self-service and full-service packages.

Is SurePayroll a legitimate company?

Yes, SurePayroll is a credible solution created by Paychex, Inc., a BBB-accredited company with an A+ rating.

Where is SurePayroll located?

SurePayroll is headquartered at 2350 Ravine Wy., Ste. 100, Glenview, Illinois.

How do I cancel SurePayroll?

To close your SurePayroll account, contact the customer service team at 1 (877) 956-7873.

What are the benefits of SurePayroll for employees?

SurePayroll for employees is tailored for temporary, seasonal, or independent contractors who don't earn standard salaries. SurePayroll enables accountants to keep payroll data in one place in addition to calculating, filing, and preparing tax documents automatically.

What is the SurePayroll calculator?

The SurePay calculator automatically calculates taxes, wages, and deductions when you enter payroll using an easy three-step process online. Using the calculator ensures accuracy and frees up your time to finish other tasks.

Is Homepay or SurePayroll a better payroll provider for nannies?

HomePay is a special payroll system tailored for nannies and home employees and is priced from $100.00 to $210.00 for a comprehensive service. SurePayroll's nanny payroll service is more economical and easy to use, and most of the admin is done for you.

How does SurePayroll's 401k service work?

SurePayroll's 401(k) service is a separate package that allows you to build retirement savings plans for your employees.