The Top 10 Conference Call Services for 2020

Compare top conference call software, including GoToMeeting, Zoom, Free Conference Call, Uber Conference and more. See pricing and features.

Updated on March 31st, 2020

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Conference call services are software platforms which let you host group conference calls. Most platforms will let you share screens in real time, carry out group video calls and record your conferences. Participants can usually join meetings via an internet connection or by dialing in via phone.

Updates:

Updated 17th of March 2020

We added package comparisons of top picks Zoom, GoToMeeting, and Free Conference Call, and changed pricing to display companies' starting prices.

Our Pick

GoToMeeting

Everything you need to work remote and stay connected.

Start Free

Quick one-click meetings.

Scaling to enterprise businesses.

Create a meeting space in minutes.

Why We Chose Zoom, GoToMeeting, and Free Conference Call:

GoToMeeting is feature-rich conferencing software that offers paid plans for businesses of all sizes. Features include screen sharing, unlimited meetings, business messaging, and online meetings with up to 150 participants.

Zoom offers audio, video and screen-sharing tools across most devices and operating systems. There are a number of price plans with scalable features available, making it affordable for most businesses.

Free Conference Call is ideal for startups and small businesses with remote or on-the-go team members. This flexible, secure, and straightforward option comes with no hidden costs. Users can simply create a free account and start hosting meetings immediately.

Thing to Consider When Choosing Conference Call Services:

  1. Ensure that the service you are interested in is compatible with your device, as some services can be quite robust and will lag on an inadequate device.
  2. Software with more features may seem like a better choice, but this can also be more costly. If you don't necessarily need these additional features, you can save money by using a basic service.
  3. Consider choosing a service that has scalable features so that if you want to upgrade your services, your data remains safe within the same software.

The Best Conference Call Service Providers:

Rank

Name

Offer

Review

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1.

GoToMeeting

$14.00

Maintains high quality audio and video with large numbers of participants.

Learn More

2.

Zoom

Free

A wide range of features and works across several devices.

Learn More

3.

Free Conference Call

Free

Excellent screen sharing capabilities and high-quality audio.

Learn More

4.

UberConference

Free

Customizable features, with a great document-sharing tool.

Learn More

5.

Google+ Hangouts

Free

Integrates well with Google Calendar, and provides excellent audio and video quality.

Learn More

6.

Cisco WebEx

Free

Affordable with good quality video, but has limited features.

Learn More

7.

Adobe Connect

$45.00

Comes with a great recording tool and is easy to use.

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8.

Join.me

Free

Easy to use, with stable and fast connections for online meetings.

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9.

Vast Conference

$11.99

A fast and reliable option, but only available in a few countries.

Learn More

10.

Intercall Conferencing

$19.00

No video conferencing tools, but provides useful features.

Learn More

Pricing updated 03/17/2020.

Package Comparison:

Zoom and Free Conference Call provide a free entry-level plan, with only Zoom and GoToMeeting offering additional paid plans for businesses that require more robust features.

Zoom Basic vs. Free Conference Call:

Zoom's Basic plan is our top choice because it provides the most features between the two competitors, including personal room or meeting ID, instant or scheduled meetings, screen sharing, and HD-quality video conferencing. Despite being tailored for the solo entrepreneur, the Basic plan includes collaboration tools missing from most competitors' entry-level plans.

Free Conference Call is a completely free service that works on a VoIP connection or with a dial-in PIN. Users can connect to a conference call using the dial-in number, followed by an access code and host PIN. The host PIN enables the meeting host to use phone keypad commands to record and mute calls.

When comparing the two competitors' features, a notable difference between the two plans is the video conferencing capabilities. While Free Conference Call lets you add video conferencing to the desktop application, Zoom's Basic plan is already equipped with this feature. However, Free Conference Call allows up to 1,000 participants, whereas Zoom only provides space for 100 participants.

Zoom Basic vs. Free Conference Call Comparison:

Offer

Zoom Basic

Free Conference Call

Pricing

Free.

Free.

Video Conferencing

Built-in.

Must be added to the desktop application.

Screen Sharing

Yes

Yes

Application Sharing

Yes

No

Number of Participants

Up to 100 participants.

Up to 1,000 participants.

Breakout Rooms

Yes

Yes

Group Messaging

Yes

Yes

Presence Detection

Yes

No

Free Account

Yes

Yes

Support

Online, Phone, Email

Online, Phone, Email

Integrations

Workplace, Salesforce, Hipchat, IBM Watson Workspace, Skype, and Appointlet.

Slack, Evernote and Dropbox

Zoom Pro vs. GoToMeeting Professional:

Zoom and GoToMeeting's plans were created for personal use, startups, and small businesses. Both plans feature unlimited meetings, screen sharing, HD-video quality, host controls, and much more. The two competitors are also very similar in price. Users can expect to pay $14.00 per user, per month for GoToMeeting's Professional plan and $14.99 per user, per month for Zoom's Pro plan.

They do, however, differ when it comes to limitations of various features. For instance, GoToMeeting's Professional plan does not have a meeting time limit and allows video and audio conferencing with up to 150 participants. Zoom's Pro plan only allows meetings with up to 100 participants and users are limited to 24 hours per meeting.

For businesses that value top-notch security features, GoToMeeting is a clear choice. Unlike Zoom's Pro plan, GoToMeeting provides industry-leading security features like SOC2 certified data centers and risk-based authentication.

Zoom Pro vs. GoToMeeting Professional Comparison:

Offer

Zoom Pro

GoToMeeting Professional

Pricing

$14.99 /mo. /user

$14.00 /mo. /user

Meeting Times

Limited to 24 hours.

Unlimited.

Video & Audio Conferencing

Yes

Yes

Screen & Application Sharing

Yes

Yes

Number of Participants

Up to 100 participants.

Up to 150 participants.

Security

Secure Socket Layer (SSL) encryption and AES 256 bits encryption.

Secure Socket Layer (SSL) encryption, AES 256 bits encryption, SOC2 certified data centers, and risk-based authentication.

Support

Online, Phone, Email

Online, Phone, Email

Zoom Business vs. GoToMeeting Business:

Both competitors offer a plan called "Business" for a similar price. GoToMeeting's Business plan is once again just a touch more affordable than Zoom's Business plan, with prices starting at $19.00 per user, per month. Zoom users can expect to pay $19.99 per user, per month.

For a lower monthly price, GoToMeeting's plan shines as the most value for money thanks to valuable features missing from Zoom's plan. These include an active directory, meeting lock, note-taking, and Smart Assistant, which makes use of machine learning to detect action items and highlights in a meeting.

Zoom users can enjoy in-demand features like custom emails, company branding, and the option of an on-premises deployment. In addition, Zoom's plan provides space for up to 300 participants, while GoToMeeting only provides space for 250 participants. However, when compared to GoToMeetings' offerings, Zoom still falls short, especially when it comes to security and collaborative tools.

Zoom Business vs. GoToMeeting Business Comparison:

Offer

Zoom Business

GoToMeeting Business

Pricing

$19.99 /mo. /user

$19.00 /mo. /user

Meeting Times

Limited to 24 hours.

Unlimited.

Transcription

Yes

Yes

Admin Dashboard

Yes

Yes

Toll Free Numbers

No

Yes

Number of Participants

Up to 300 participants.

Up to 250 participants.

Reports

No

Meeting diagnostic and admin reports.

Integrations

LTI Integrations

Slack, Office 365, Google Calendar. Salesforce

Support

Online, Phone, Email

Online, Phone, Email

FAQs:

What is the best conference call service?

Are there international conference call services?

Most of the services on our list offer free international conference calling, like GoToMeeting and Free Conference Call. It's usually the industry norm.

How secure are conference call services?

Privacy and data security are a priority for many of the services we've mentioned. But for highly secure conference call services, we'd recommend ZipDX and Cellcrypt. They were designed specifically with security in mind.

Can I find a conference call service with screen sharing?

Conference Calling Services

What are the top five conference calling services?

Is it possible to get toll-free conference call services?

Yes, both UberConference and Free Conference Call offer toll-free conference calling services.

Can I get a free conference call service with an 800 number?

Yes, by using Uber Conference or Free Conference Call, you can host conference calls with an (800) toll-free conference dial-in. That way, your callers can dial into your conference without having to pay any charges.

What are the best corporate conference call services?

As a large corporate company, the service providers which best meet your needs are Vast Conference and Cisco WebEx.

Conference Call Services For Small Business 420X320 20180720 Jpg

What are the best conference call services for small business?

Can I find video conference call services?

Yes, there are several. Our top picks are Cisco WebEx, Zoho Meeting, and Intermedia. You'll find a more thorough comparison in our guide to the best video conferencing solutions.

Where can I find a free conference call service with screen sharing?