GoToMeeting

Learn more about GoToMeeting with reviews, comparisons to Zoom and FreeConferenceCall.com, and frequently asked questions.

Updated on May 20th, 2020

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GoToMeeting is a video conferencing solution and collaboration tool created by LogMeIn. With GoToMeeting, teams can host online-based video meetings, send instant messages, connect users across the world, share files, and more.

Updates:

Updated 19th of March 2020

We added comparisons between GoToMeeting, Zoom, and FreeConferenceCall.com, and included more detailed information about GoToMeeting's various business solutions

Try It Free

GoToMeeting

Everything you need to work remote and stay connected.

Start Free

Quick one-click meetings.

Scaling to enterprise businesses.

Create a meeting space in minutes.

Pros and Cons:

Pros

  • Scalable plans.
  • Competitive prices.
  • No limit to meeting times.
  • Excellent security features.
  • HD video and audio quality.
  • Hosts up to 3,000 participants.
  • Offers a wide selection of business solutions.

Cons

  • No free plan.
  • No breakout rooms.

Review:

GoToMeeting is a reliable video conferencing platform with high-quality video and security features. Users enjoy GoToMeeting's feature-rich plans that boast everything from drawing tools and meeting lock to unlimited call recordings and advanced webinar features.

When compared to competitors FreeConferenceCall.com and Zoom, it's clear GoToMeeting's various scalable plans provide users with more advanced features and integrations with third-party applications, including Slack and Salesforce.

Highlights:

For businesses that require excellent security features, GoToMeeting is the best fit. The platform includes Secure Socket Layer (SSL) encryption, AES-256 bit encryption, SOC2 certified data centers, and risk-based authentication. GoToMeeting also provides powerful video conferencing features, hosting up to 3,000 participants with no limit to meeting times.

Shortcomings:

Unlike both FreeConferenceCall.com and Zoom, GoToMeeting does not provide a free option or breakout rooms.

Reputation:

GoToMeeting received 10,600 reviews of G2.com, garnering an average rating of 4 stars. Favorable reviews highlighted GoToMeeting's flexibility, excellent VoIP or dial-in connection, and their wide variety of communication channels. Most of the lower-rated reviews were mixed, with customers mainly focusing on the lack of breakouts rooms and configuration settings.

Pricing:

Plan Name

Monthly Price

Annual Price

Professional

$14.00 /user

$144.00 /user

Business

$19.00 /user

$228.00 /user

Enterprise

Quote Only

Quote Only

Price Comparison:

GoToMeeting vs. Zoom
GoToMeeting vs. Zoom:

GoToMeeting ($14.00 /mo. /user) and Zoom ($14.99 /mo. /user) are similar in price but GoToMeeting proves to be more value for money, offering many features missing from Zoom's various plans. These include excellent security features, Smart Assistant, note-taking, and meeting lock.

GoToMeeting vs. Zoom Comparison:

Features

GoToMeeting Professional

Zoom Pro

Number of Participants

Up to 150 participants

Up to 100 participants

Meeting Time Limit

Unlimited

24 hours

Dial-In

Yes

No

Smart Assistant

Yes

No

Note-taking

Yes

No

Meeting Lock

Yes

No

Screen Sharing

Yes

Yes

Admin Center

Yes

Yes

Business Messaging

Yes

Yes

Whiteboarding

No

Yes

GoToMeeting vs. FreeConferenceCall.com
GoToMeeting vs. FreeConferenceCall.com:

GoToMeeting and FreeConferenceCall.com both provide similar features like dial-in, call recording, and screen sharing. While GoToMeeting only offers paid plans that start at $14.00 per user, per month, FreeConferenceCall.com is completely free. However, GoToMeeting's price tag does provide users with more advanced features.

GoToMeeting vs. FreeConferenceCall.com Comparison:

Features

GoToMeeting

FreeConferenceCall.com

Number of Participants

Up to 3,000 Participants

Up to 1,000 Participants

Meeting Time Limit

Unlimited

Unlimited

Personal Meeting Room

Yes

No

Voice Commands with Siri

Yes

No

Transcription

Yes

No

Smart Assistant

Yes

No

Note-taking

Yes

No

Drawing Tools

Yes

Yes

Breakout Rooms

No

Yes

Read our article on the best conferencing call services for an in-depth comparison between GoToMeeting, Zoom, and FreeConferenceCall.com.

Plans:

Professional.

The Professional plan is GoToMeeting's entry-level option and features HD-quality video, screen sharing, unlimited meetings, and business messaging, among others. This plan is ideal for small teams and offers space for up to 150 participants.

Business.

The Business plan is GoToMeeting's most popular choice and includes all the features listed in the Professional plan, with the addition of unlimited cloud recording, transcription, note-taking, and Smart Assistant.

Enterprise.

The Enterprise plan was created for large businesses hosting up to 3,000 participants. In addition to all the plans listed in the Business plan, the Enterprise plan also includes an InRoom link, customer success manager, onboarding and training, and volume discounts.

The full pricing for GoToMeeting's video conferencing solution is listed in the pricing table above.

At A Glance:

Plan Name

Meeting Limits

Number of Participants

Ideal For

Professional

Unlimited

Host up to 150 participants.

Solo entrepreneurs and startups.

Business

Unlimited

Host up to 250 participants.

Small to medium-sized businesses.

Enterprise

Unlimited

Host up to 3,000 participants.

Large-sized businesses.

GoToMeeing Features:

  • HD video.
  • Screen sharing.
  • Dial in conference line.
  • Business messaging.
  • Personal meeting room.
  • Commuter mode.
  • Voice commands with Siri®.
  • Call me.
  • Risk-based authentication.
  • Admin center.
  • Meeting diagnostic reports.
  • Transcription.
  • Mobile cloud recording.
  • Smart Assistant.
  • Note-taking.
  • Drawing tools.

GoToMeeting Business Solutions:

GoToConnect.

GoToConnect is a unified communications suite that combines the power of Jive's business VoIP phone system with GoToMeeting's web, audio, and video conferencing capabilities. Features include custom call routing, Find Me/Follow Me, screen share, team-based call distribution, and call analytics. GoToConnect's pricing is based on the number of users a business requires.

GoToConnect Pricing:

Number of Users

Monthly Pricing

1-4

$29.95 /user

5-9

$25.95 /user

10-24

$23.95 /user

25-49

$21.95 /user

50-100

$19.95 /user

100+

Quote Only

GoToTraining.

GoToTraining is an employee training platform that features survey responses, detailed attendee analytics, course materials, and recording, among others. With this product, businesses can improve engagement, assess learning retention, and acknowledge training completion with special training certificates. GoToTraining offers three plans that are billed annually.

GoToTraining Pricing:

Plan Name

Monthly Pricing

Annual Pricing

Number of Attendees

Starter

$119.00 /organizer

$1,308.00 /organizer

Up to 25

Pro

$179.00 /organizer

$1,908.00 /organizer

Up to 50

Plus

$349.00 /organizer

$3,768.00 /organizer

Up to 200

GoToWebinar.

GoToWebinar allows users to host online webinars with up to 1,000 participants. The powerful solution features everything from video libraries and flexible scheduling options, to informative polls and Q&As. Users will enjoy the easy setup process and work automation options. GoToWebinar offers three plans that are billed monthly.

GoToWebinar Pricing:

Plan Name

Monthly Pricing

Annual Pricing

Number of Participants

Starter

$109.00 /host

$1,068.00 /host

Up to 100

Pro

$249.00 /host

$2,388.00 /host

Up to 500

Plus

$499.00 /host

$5,148.00 /host

Up to 1,000

GoToRoom.

GoToRoom is a newly launched software and hardware solution that lets you connect to a conference room within minutes. Users will enjoy the solutions easy setup and turnkey installation process, an intuitive user interface, and HD-quality audio and video. Pricing for GoToRoom starts at $149.00 per month, per room. Interested parties are encouraged to request a personalized quote as well.

Jive By LogMeIn.

Jive by LogMeIn is a business phone system that offers all the standard PBX features, with the addition of caller ID, Find Me/Follow Me, screen share, team-based call distribution, and personal meeting rooms, among others. Pricing for Jive's business phone system ranges between $19.95 and $29.95 per user, per month.

Integrations:

Software

Integrations

Customer Relationship Management (CRM)

Salesforce

Project Management

Slack

Cloud Service

Office 365, Google Calendar

Key Information:

Legal Name

LogMeIn, Inc.

Founder

Michael Simon

Founding Date

Jul 01, 2004

Address

320 Summer Street, Boston, Massachusetts

Number of Employees

4231

Number of Customers

1000000

Telephone

1 (800) 514-1317

Website

https://www.gotomeeting.com/

FAQs:

Is GoToMeeting free?

No, GoToMeeting is not free. However, they do offer a 14-day free trial.

How much does it cost to use GoToMeeting?

GoToMeeting's monthly plans range in price from $12.00 to $16.00 per month.

How do I send an invite to GoToMeeting?

  1. Launch GoToMeeting and log in to your account.
  2. Create a meeting.
  3. Under the subject heading, click the name of the meeting for which you want to invite attendees.
  4. Click the "Invite" button to start the invitation process.

Is Zoom better than GoToMeeting?

It depends on what features and functions your business requires. However, Zoom does offer a free plan and has comparatively better video conferencing features.

How many people can use GoToMeeting?

This depends on the plan you choose. The Professional Plan allows up to 150 participants, the Business Plan up to 250 participants and the Enterprise Plan up to 3,000 participants.

How To Set Up A Gotomeeting

How do I start GoToMeeting?

  1. Log into your GoToMeeting.com account.
  2. Click "Start Your Meeting."
  3. Share the meeting room URL with anyone that you would like to invite.

How secure is GoToMeeting?

GoToMeeting offers good security. It uses industry-standard endto- end Advanced Encryption Standard (AES) encryption using 128-bit keys to protect the data stream. In addition, GoToMeeting encryption is consistent with HIPAA Security Standards.

How do I run a GoToMeeting test?

If you are using the GoToMeeting app on a mobile device, or the GoToMeeting desktop app, you can join a test session to test the quality of your audio and video connection before starting a real meeting. All you need to do is click "Join Now" in the test session area.

Zoom Vs Gotomeeting

What is the difference between Zoom and GoToMeeting?

Zoom is a video conferencing solution that is used as a stand-alone tool in small businesses. GoToMeeting is used by businesses of all sizes, but particularly by those that use complementary products like GoToWebinar and GoToTraining.

How do I contact GoToMeeting support?

If GoToMeeting is down, or if you need technical assistance, you can contact the support team through the help center.

Programs like Skype, Google Hangouts, Zoom and Slack are all popular alternatives to GoToMeeting because they have similar capabilities.

How do I use the GoToMeeting recording feature?

To record video or audio calls, click the record button in the GoToMeeting control panel while the meeting is in progress.

Is there a GoToMeeting Outlook plugin?

Yes. With the Outlook plugin, you can integrate GoToMeeting with your Outlook calendar for scheduling purposes. You can download the GoToMeeting extension for Outlook at support.logmein.com.

Is there a GoToMeeting Mac desktop app?

The GoToMeeting desktop app is available for Mac, Windows and Linux operating systems. You can download whichever version you require from the GoToMeeting website.