Updated 19th of March 2020
We added comparisons between GoToMeeting, Zoom, and FreeConferenceCall.com, and included more detailed information about GoToMeeting's various business solutions
Pros and Cons:
- Scalable plans.
- Competitive prices.
- No limit to meeting times.
- Excellent security features.
- HD video and audio quality.
- Hosts up to 3,000 participants.
- Offers a wide selection of business solutions.
- No free plan.
- No breakout rooms.
GoToMeeting is a reliable video conferencing platform with high-quality video and security features. Users enjoy GoToMeeting's feature-rich plans that boast everything from drawing tools and meeting lock to unlimited call recordings and advanced webinar features.
When compared to competitors FreeConferenceCall.com and Zoom, it's clear GoToMeeting's various scalable plans provide users with more advanced features and integrations with third-party applications, including Slack and Salesforce.
For businesses that require excellent security features, GoToMeeting is the best fit. The platform includes Secure Socket Layer (SSL) encryption, AES-256 bit encryption, SOC2 certified data centers, and risk-based authentication. GoToMeeting also provides powerful video conferencing features, hosting up to 3,000 participants with no limit to meeting times.
Unlike both FreeConferenceCall.com and Zoom, GoToMeeting does not provide a free option or breakout rooms.
GoToMeeting received 10,600 reviews of G2.com, garnering an average rating of 4 stars. Favorable reviews highlighted GoToMeeting's flexibility, excellent VoIP or dial-in connection, and their wide variety of communication channels. Most of the lower-rated reviews were mixed, with customers mainly focusing on the lack of breakouts rooms and configuration settings.
GoToMeeting vs. Zoom:
GoToMeeting ($14.00 /mo. /user) and Zoom ($14.99 /mo. /user) are similar in price but GoToMeeting proves to be more value for money, offering many features missing from Zoom's various plans. These include excellent security features, Smart Assistant, note-taking, and meeting lock.
GoToMeeting vs. Zoom Comparison:
Number of Participants
Up to 150 participants
Up to 100 participants
Meeting Time Limit
GoToMeeting vs. FreeConferenceCall.com:
GoToMeeting and FreeConferenceCall.com both provide similar features like dial-in, call recording, and screen sharing. While GoToMeeting only offers paid plans that start at $14.00 per user, per month, FreeConferenceCall.com is completely free. However, GoToMeeting's price tag does provide users with more advanced features.
GoToMeeting vs. FreeConferenceCall.com Comparison:
Number of Participants
Up to 3,000 Participants
Up to 1,000 Participants
Meeting Time Limit
Personal Meeting Room
Voice Commands with Siri
Read our article on the best conferencing call services for an in-depth comparison between GoToMeeting, Zoom, and FreeConferenceCall.com.
The Professional plan is GoToMeeting's entry-level option and features HD-quality video, screen sharing, unlimited meetings, and business messaging, among others. This plan is ideal for small teams and offers space for up to 150 participants.
The Business plan is GoToMeeting's most popular choice and includes all the features listed in the Professional plan, with the addition of unlimited cloud recording, transcription, note-taking, and Smart Assistant.
The Enterprise plan was created for large businesses hosting up to 3,000 participants. In addition to all the plans listed in the Business plan, the Enterprise plan also includes an InRoom link, customer success manager, onboarding and training, and volume discounts.
The full pricing for GoToMeeting's video conferencing solution is listed in the pricing table above.
At A Glance:
Number of Participants
Host up to 150 participants.
Solo entrepreneurs and startups.
Host up to 250 participants.
Small to medium-sized businesses.
Host up to 3,000 participants.
- HD video.
- Screen sharing.
- Dial in conference line.
- Business messaging.
- Personal meeting room.
- Commuter mode.
- Voice commands with Siri®.
- Call me.
- Risk-based authentication.
- Admin center.
- Meeting diagnostic reports.
- Mobile cloud recording.
- Smart Assistant.
- Drawing tools.
GoToMeeting Business Solutions:
GoToConnect is a unified communications suite that combines the power of Jive's business VoIP phone system with GoToMeeting's web, audio, and video conferencing capabilities. Features include custom call routing, Find Me/Follow Me, screen share, team-based call distribution, and call analytics. GoToConnect's pricing is based on the number of users a business requires.
Number of Users
GoToTraining is an employee training platform that features survey responses, detailed attendee analytics, course materials, and recording, among others. With this product, businesses can improve engagement, assess learning retention, and acknowledge training completion with special training certificates. GoToTraining offers three plans that are billed annually.
Number of Attendees
Up to 25
Up to 50
Up to 200
GoToWebinar allows users to host online webinars with up to 1,000 participants. The powerful solution features everything from video libraries and flexible scheduling options, to informative polls and Q&As. Users will enjoy the easy setup process and work automation options. GoToWebinar offers three plans that are billed monthly.
Number of Participants
Up to 100
Up to 500
Up to 1,000
GoToRoom is a newly launched software and hardware solution that lets you connect to a conference room within minutes. Users will enjoy the solutions easy setup and turnkey installation process, an intuitive user interface, and HD-quality audio and video. Pricing for GoToRoom starts at $149.00 per month, per room. Interested parties are encouraged to request a personalized quote as well.
Jive By LogMeIn.
Jive by LogMeIn is a business phone system that offers all the standard PBX features, with the addition of caller ID, Find Me/Follow Me, screen share, team-based call distribution, and personal meeting rooms, among others. Pricing for Jive's business phone system ranges between $19.95 and $29.95 per user, per month.
Customer Relationship Management (CRM)
Office 365, Google Calendar
Jul 01, 2004
320 Summer Street, Boston, Massachusetts
Number of Employees
Number of Customers
How much does it cost to use GoToMeeting?
GoToMeeting's monthly plans range in price from $12.00 to $16.00 per month.
How do I send an invite to GoToMeeting?
- Launch GoToMeeting and log in to your account.
- Create a meeting.
- Under the subject heading, click the name of the meeting for which you want to invite attendees.
- Click the "Invite" button to start the invitation process.
Is Zoom better than GoToMeeting?
How many people can use GoToMeeting?
This depends on the plan you choose. The Professional Plan allows up to 150 participants, the Business Plan up to 250 participants and the Enterprise Plan up to 3,000 participants.
How do I start GoToMeeting?
- Log into your GoToMeeting.com account.
- Click "Start Your Meeting."
- Share the meeting room URL with anyone that you would like to invite.
How secure is GoToMeeting?
GoToMeeting offers good security. It uses industry-standard endto- end Advanced Encryption Standard (AES) encryption using 128-bit keys to protect the data stream. In addition, GoToMeeting encryption is consistent with HIPAA Security Standards.
How do I run a GoToMeeting test?
If you are using the GoToMeeting app on a mobile device, or the GoToMeeting desktop app, you can join a test session to test the quality of your audio and video connection before starting a real meeting. All you need to do is click "Join Now" in the test session area.
What is the difference between Zoom and GoToMeeting?
Zoom is a video conferencing solution that is used as a stand-alone tool in small businesses. GoToMeeting is used by businesses of all sizes, but particularly by those that use complementary products like GoToWebinar and GoToTraining.
How do I contact GoToMeeting support?
If GoToMeeting is down, or if you need technical assistance, you can contact the support team through the help center.
What is the most popular GoToMeeting alternative?
How do I use the GoToMeeting recording feature?
To record video or audio calls, click the record button in the GoToMeeting control panel while the meeting is in progress.
Is there a GoToMeeting Outlook plugin?
Yes. With the Outlook plugin, you can integrate GoToMeeting with your Outlook calendar for scheduling purposes. You can download the GoToMeeting extension for Outlook at support.logmein.com.