TeamViewer Reviews, Pricing Info and FAQs

Read about TeamViewer and discover customer reviews, pricing information and commonly asked questions.

Updated on March 31st, 2020

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TeamViewer is a popular remote access software platform for businesses. TeamViewer can be used to control computers remotely, which can be useful in remote support or remote work situations.

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TeamViewer - Remote Access Software

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Pricing:

Plan Name

Monthly Price

Business

$49.00

Premium

$99.00

Corporate

$199.00

TeamViewer Reviews
Review:

Pros: Works on Mac, Windows, and Linux operating systems. Remote computer reboot.

Cons: Plans start at $49.99 per month. Extra cost for mobile features.

Bottomline: TeamViewer is a reliable tool for complete remote access to other computers, but it is more expensive than other options.

Key Information:

Founder

Tilo Rossmanith

Founded

2005

Headquarters

Goppingen, Germany

Number of Employees

700

CEO

Oliver Steil

Address

Jahnstraße 30, Goppingen, 73037 Germany

Phone Number

+49 21 2 789 97 03

Website

www.teamviewer.com

FAQs:

Is Teamviewer secure?

Yes. All traffic on TeamViewer is secured by using RSA public/private key exchange and AES (256-bit) session encryption that is considered secure by modern standards.

What is Teamviewer Servicecamp?

Teamviewer has an integrated service desk called Servicecamp that administers service cases and manages the entire ticket process until resolution.

What is the price range for TeamViewer software?

TeamViewer's plans range in price from $49.00 to $199.00 per month.

Can I create a help desk with TeamViewer?

Yes. The TeamViewer help desk solution enables you to provide better online support to your customers. With Servicecamp, you can integrate your TeamViewer remote access with your online support so that your customers can have a more personalized support experience.

Does Teamviewer work with Android devices?

With the Teamviewer Quicksupport app, you can remotely access and control a desktop from Android, iOS, Windows and Blackberry devices.

How do I remove the black screen display that sometimes appears on a remote connection?

The black screen could be attributed to something interfering/blocking the communication of TeamViewer. You could restart the remote PC or close the remote TeamViewer and restart the TeamViewer service to remedy the black screen display.