Best Cloud Phone Systems for 2019

Learn more about the leading cloud-based phone systems for businesses. Includes details about pricing, and frequently asked questions.

Updated on November 22nd, 2019

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Cloud phone systems are hosted in the cloud. This means that the phone is connected to the internet, and all data is stored on a secure server. Cloud phone systems are an affordable and popular alternative to traditional business phone systems.

With a reliable internet connection, a cloud-based phone system allows a business to use multiple lines and enhance their communication without having to deal with expensive phone line installation costs.

Read More:

Top 20 Business Phone Systems for Small Business - Learn more about the best phone systems for small businesses in 2019.

Business VoIP - Discover the best VoIP phone systems for business use.

PBX Phone Systems - Learn more about PBX phone systems for business.

Multi-Line Phone Systems - Find the best multi-line phone system for your business.

Our Pick

RingCentral Office

Full Featured Phone System, Fax, VoIP and More

Get a Quote

Free trail available.

No contract required.

Includes call recording, call logs, conferencing, and more.

Why We Chose RingCentral:

RingCentral has a strong platform for managing business communication. It ensures reliable communication with customers and integrates well with top apps on the market. RingCentral also features amazing customization capabilities.

Although slightly more expensive than some of its competitors, RingCentral is affordable, with prices ranging from $19.99 to $49.99 per employee per month. It has also received many positive customer reviews.

Things to Consider When Evaluating Cloud Phone Systems:

  1. Evaluate customer ratings to ensure that you are handing control of your phone systems to a good provider.
  2. Examine the overall cost of the cloud phone system. Long-term costs may be more expensive than traditional phone lines.
  3. Cloud phone systems deliver their calls over the internet, so make sure that you have an excellent internet provider that will prevent your calls from being continually dropped or lost.

Best Cloud Phone Systems:

Our Rank

Phone System

Minimum Price

Review

1.

RingCentral

$19.99 /mo.

Good customization and integration capabilities.

2.

Phone.com

$12.99 /mo.

Features mobile apps and good call quality but does not allow for video conferencing on the basic plan.

3.

FreedomVoice

$9.95 /mo.

The pay-per-minute charges can become costly if you exceed your monthly limit.

4.

Jive Voice

$19.95 /mo.

Features tracking and reporting capabilities but does not integrate with Dropbox.

5.

Nextiva

$34.95 /mo. (for 1-4 users).

Features continuing updates and good customer service, but if you have a weak internet signal you will lose calls.

6.

OnSIP

Free.

Easily integrates with most CRM systems but does not feature text messaging.

7.

Ytel

Quote only.

Features good reporting tools.

8.

Dialpad

$15.00 /mo.

Offers strong mobile support and scalability but slow Wi-Fi connections will diminish call quality.

9.

Five9

Quote only.

Is easy to use and fully customizable but does not record outbound calls.

10.

MegaPath

$19.95 /mo.

Features call distribution and recording capabilities but is lacking in integration capabilities.

Standard Cloud Phone System Features:

Voicemail.

You can use your cloud phone system to set a customized voicemail message, record messages from callers, and more.

SMS.

Most cloud phone systems allow you to send out mass text messages to business contacts for simplified communication.

Call Forwarding.

You can set you cloud-based phone system to forward calls directly to another line if necessary.

Multi-device operation.

Cloud phones can be accessed from a desktop, tablet, or smartphone. This means that you can access your phone line anywhere, as long as you have an internet connection.

User accounts.

The phone system administrator can add or remove user accounts, making it easy to give employees their own line or extension.

Final Thoughts:

With a cloud phone system, you can turn your internet connection into a fully functional phone system that works with devices you already use every day. Cloud phones are affordable and easy to use, which makes them a great alternative to traditional phone lines.

For more information about cloud phones, check out Top 19 Business Phone Systems for Small Business.

FAQs:

What is a cloud based phone system?

Cloud based phone systems are connected to the internet and all information is stored on a server.

How does a cloud based phone system work?

How does a cloud based phone system work?

A cloud-based business phone system uses third-party software to turn a desktop, tablet, or another mobile device into a phone using the internet. As long as there is an internet connection, calls can be made using a cloud phone service.

Cloud-based Phone System Advantages

What are the advantages of a cloud-based phone system?

  • Cost savings.
  • Ease of use.
  • Improved call management.
  • Software integrations.
  • Remote access.

How much does a cloud phone system for a small business cost?

Most of the best cloud-based phone systems for small businesses cost between $0.00 and $20.00 per month. Some services may charge an additional per-user fee.

Does a cloud-hosted phone system come with hardware?

A cloud phone system turns desktops and mobile devices into functional telephones, so cloud phone subscribers don't need to purchase additional hardware.

Where can I find cloud phone system reviews?

You can click on the links in the table above to read reviews for each cloud phone system in the list.

Best Cloud Based Phone Systems

What are the best cloud based phone systems?

Is a cloud phone the same as a PBX?

A PBX (private branch exchange) is a private phone network. A cloud phone system is sometimes called a cloud PBX, and this means that the service is hosted by the software provider. A hosted PBX is an on-premise phone system that still uses the internet but passes all calls through your own local server.