AccountEdge Pro Review

AccountEdge Pro - previously known as MYOB AccountEdge - is accounting software for small businesses. Includes reviews, and FAQs.

Updated on January 13th, 2020

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AccountEdge Pro is accounting software for Mac and Windows with integrated payroll processing. As a popular option for small businesses, it offers double-entry access, financial reporting, and customization.

Pricing:

Plan Name

One-Time Pricing

AccountEdge Pro – New User

From $499.00

AccountEdge Pro Upgrade – Single User

$359.00

AccountEdge Pro Upgrade – Multi-User/Network Edition

$399.00

Review:

AccountEdge Pro offers users a full suite of accounting tools, including tools for billing and invoicing, expense tracking, tax management, and payroll management.

The software enjoys mostly favorable feedback from its users, with customers citing its ability to break down job expenses, create custom reports, update inventories, and assist with tax management as standout features. However, the software could benefit from having mobile integration and tools for fixed asset management.

Another element AccountEdge Pro excels at is payroll management. According to our rankings, AccountEdge Pro is considered a mid-tier payroll platform when it comes to feature range. It has plenty of useful payroll software features that are standard among competitors but lacks items like compliance management tools and automatic payments.

AccountEdge Pro is missing a few common payroll features such as workers' compensation, mobile access, and time-tracking integrations. They do offer chat support; a feature that is harder to find. Most payroll software tools lack the chat support feature, although AccountEdge Pro does not offer new hire reporting, payroll reminders, and data migration tools.

New AccountEdge Pro users pay a one-time fee of $499.00. Existing clients who own an older version of the software can pay between $359.00 and $399.00 to upgrade. If you're looking for more advanced payroll features, consider our top-ranking software Gusto and Zenefits. They have nearly every payroll feature, with prices starting at $39.00 (monthly base price) + $6.00 per employee per month, and $8.00 + $6.00 per employee per month, respectively.

AccountEdge Pro is sufficient if you are looking for things like compliance management tools and automatic payments, but it may fall short if you need more advanced payroll features.

Key Information:

Legal Name

Acclivity LLC

Founder

Scott Davisson

Founding Date

Dec 05, 2005

Address

300 Roundhill Drive, Rockaway, NJ 07866

Number of Employees

125

Number of Customers

75000

Email

customer.service.us@priority-software.com

Telephone

1 (800) 322-6962

Website

https://accountedge.com/

FAQs:

How much does it cost to use AccountEdge Pro?

AccountEdge Pro charges a one-time fee of $499.00 for both Windows and Mac (new users only). If you want to upgrade from a previous edition, prices range between $359.00 and $399.00 depending on whether you're a single user or need multi-user functionality. Add-ons like cloud services incur additional fees.

What is MYOB AccountEdge?

AccountEdge Pro software is formally known as MYOB AccountEdge. MYOB US was acquired by Acclivity Software in 2008. In January 2018, Acclivity was acquired by Priority Software, a global ERP solutions company.

Is AccountEdge Pro compatible with Mojave?

Yes. AccountEdge Pro is compatible with MacOS 10.14 Mojave. For more information, click here.

What features does AccountEdge Pro include?

AccountEdge Pro is a full-featured desktop accounting platform for up to 10 users. It is an easy-to-use accounting option for small businesses that buy and sell items or services, track work hours, and require full general ledger control and financial reporting.

What is AccountEdge Network Edition?

AccountEdge Network Edition is the name of AccountEdge Pro for Mac. It has all the same features and functionality, including multi-user ability.

What are the advantages of AccountEdge Pro vs Quickbooks Payroll?

You pay a one-time fee for AccountEdge Pro and the software is owned by you as opposed to paying a monthly fee for Quickbooks Payroll, which is more expensive in the long-run.

Where do I find the AccountEdge Pro download?

You can request a 30-day free trial here at accountedge.com/trial or you can purchase the software and it will be sent to you.

How do I get in contact with AccountEdge Pro customer service?

You can call support on 1 (800) 322-6962 between 9am and 8pm (EST) Monday to Friday or send an email to customer.service.us@priority-software.com. On the AccountEdge Pro website, you can find their knowledge base under Support.

Customer Reviews:

Ronald Hasil

Reviewed: Jun 10, 2015

Source: Facebook

"This is by far the best accounting software ever. We started with MYOB version 4 back when windows 3.1 was the hottest thing ever. Upgraded to MYOB 12 and enjoyed the new features. Then we had a hard drive crash, and sadly the upgrade setup file was on the hard drive.

At first I was in shock seeing MYOB being overseas, and not quite the same. Then I learned the Original MYOB staff had changed to AccountEdge. They let me get the upgrade version of AccountEdge Pro, and it took our MYOB 12 back up file and quickly and flawlessly converted it to the AccountEdge format.

Thank you very much AccountEdge for making the best accounting software for all these years."

Vincent Nelson

Reviewed: Nov 14, 2013

Source: Facebook

This is my first experience with AccountEdge and I have found their Customer Service to be unrivaled! I worked with Michael W. and he went out of his way to solve a licensing problem that I caused. Awesome!

Tonya Tomlinson

Reviewed: Mar 02, 2013

Source: Facebook

If every company in the world had as good a customer service team as you guys do, people overall would be less pissy.

Lowell Jones

Reviewed: Mar 07, 2017

Source: Facebook

worst customer service ever. been a user for 20 years and dutifully upgraded but everything costs. there is zero support of any kind even after a purchase of a new program unless you pay extra

Jo Hires Newman‎

Reviewed: Dec 07, 2017

Source: Facebook

This program SUCKS!