EngageBay

Learn more about EngageBay with customer reviews, ratings, pricing information, and frequently asked questions.

Updated on July 2nd, 2020

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EngageBay is a marketing and sales CRM software that offers a range of standalone packages, from marketing, CRM and sales, and a help desk, to an all-in-one comprehensive package. Businesses use EngageBay to support their sales teams.

Updates:

Updated 13th of March 2020

Made it easier to judge EngageBay by offering a snapshot of the different review aggregators.

Updated 16th of March 2020

Offered pricing comparisons with top-ranking free CRMs HubSpot and Zoho CRM, making it easier to compare features and prices.

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Pros and Cons:

Pros

  • Simple and powerful automation.
  • Affordable option for small businesses.
  • Gentle learning curve.
  • Plenty of useful integrations.
  • Their Service Bay Help Desk is entirely free.

Cons

  • Not ideal for businesses looking to scale.
  • Support only available during business hours.

Review:

EngageBay is an excellent sales and marketing platform ideal for small to medium businesses. They offer standalone products such as Marketing, CRM & Sales Bay, Service Bay, as well the combined power of all three platforms with their All-in-One package. All their products have free plans.

Highlights:

Customers will enjoy EngageBay's broad feature range across the sales, marketing, and CRM spectrum. These features include sales and marketing automation, lead segmentation, custom reporting, A/B testing, and more. EngageBay is popular as a cheaper alternative to the bigger names in the CRM industry while offering a comprehensive set of features. All packages include a free Help Desk.

Shortcomings:

EngageBay's only notable weakness is its unsuitability for large enterprises or businesses looking to scale. It is ideal for business with fewer than 100 employees. There is also no support after business hours, even with their Pro plans.

Reputation:

EngageBay is lauded for its vast range of key features at minimal cost, making it popular with smaller businesses. It has no accreditation with the Better Business Bureau, but it does enjoy mostly favorable reviews both by customers and software reviewers. FinancesOnline gives it a product score of 8.9/10 and a user satisfaction score of 100%, along with a 5/5 star rating for Value for Money, Ease of Use, and Customer Support. Negative comments are few and far between.

Freshsales User Review Scores:

Source

Rating

Finances Online User Satisfaction Score

100%

Capterra User Review Score

4.6/5

Software Advice Product Score

4.62/5

Integrations:

Product integrations with EngageBay allow users to combine their favorite software for a more comprehensive CRM experience. EngageBay integrates with 11 popular software.

Sales/Marketing

Finance/Accounting

Productivity

Other

SendGrid

Xero

Mailgun

Zapier

Quickbooks

WordPress

Twilio

Microsoft Office 365

Stripe

Mandrill

Pricing:

Plan Name

Monthly Price

Free

$0.00

Basic

$14.99

Growth

$49.99

Pro

$79.99

EngageBay CRM vs HubSpot
EngageBay CRM vs HubSpot:

HubSpot offers all the benefits of a top-tier CRM platform at no cost, making it the best option on the market. EngageBay has a free plan, but it is a limited one. Its Pro plan boasts a feature range that is more similar to HubSpot, but it does not justify paying for it over HubSpot.

EngageBay CRM vs HubSpot Comparison:

Feature

EngageBay CRM

HubSpot

Cheapest Plan

Free

Free

Most Expensive Plan

$79.99.mo

Free

Free CRM Ranking

3rd

1st

24/7 Support

No

Yes

Multilingual Support

No

No

Mobile Support

Yes

Yes

EngageBay CRM vs Zoho CRM
EngageBay CRM vs Zoho CRM:

EngageBay and Zoho CRM each offer four pricing plans with a fairly similar feature range. Zoho CRM has a limited free plan for up to three users, with basic CRM functionality, while EngageBay offers a similar feature range. Both software are similarly priced too. There is no clear advantage posed by either.

EngageBay CRM vs Zoho CRM Comparison:

Feature

EngageBay CRM

Zoho CRM

Cheapest Plan

Free

Free

Most Expensive Plan

$49.99.mo

$45.00 per month

Free CRM Ranking

3rd

2nd

24/7 Support

No

No

Multilingual Support

No

Yes

Mobile Support

Yes

Yes

EngageBay CRM vs Freshsales
EngageBay CRM vs Freshsales:

EngageBay and Freshsales both have free plans, but Freshsales' paid plans are more expensive and offer more features, like 24/7 support. It also supports multiple languages. EngageBay is ideal for smaller companies with tighter budgets, while Freshsales is more suited for power users.

EngageBay CRM vs Freshsales Comparison:

Feature

EngageBay CRM

Freshsales

Cheapest Plan

Free

Free

Most Expensive Plan

$49.99.mo

$79.00 per month

CRM Ranking

3rd (best free CRMs)

2nd (best CRMs)

24/7 Support

No

Yes

Multilingual Support

No

Yes

Mobile Support

Yes

Yes

Key Information:

Legal Name

EngageBay Inc.

Founder

Sreedhar Ambati

Founding Date

Jan 01, 2017

Address

255 Verano Way, Mountain House, CA

Number of Employees

11

Number of Customers

99

Email

support@engagebay.com

Telephone

1 (877) 509-3570

Website

https://www.engagebay.com/products/crm

FAQs:

What is EngageBay?

EngageBay is a comprehensive sales and marketing tool that is used as businesses as a CRM software to support their sales teams. EngageBay is relatively cheap and ideal for small to medium businesses.

How much does EngageBay CRM cost?

EngageBay's CRM monthly plans range between $0.00 and $79.99 per month, with yearly and biennial options.

What are some EngageBay alternatives?