Sangoma

Sangoma (previously known as Digium) is a company that sells communications solutions like VoIP phone software. Businesses can use the Sangoma platform to set up and manage a VoIP phone system, create an extension for each employee, filter incoming calls, record call data, set up chat features on their website and more.

*Plans are available as annual and 3-year subscriptions.

Sangoma Packages:

Sangoma On-Premises vs. 8x8 Express vs. Comcast Business VoiceEdge Select:

All three companies' plans are best suited for solo entrepreneurs and startups with up to 8 employees, providing only basic features like business SMS and instant messaging, auto attendants, call forwarding, and other PBX features.

8x8's Express plan is slightly more affordable and boasts the most features, including ones missing from both Comcast Business and Sangoma's plans. For just $15.00 per user per month, users have access to features rarely found for this low price, including video calling, business SMS, unlimited calling within the U.S. and Canada, and HD voice calls.

Sangoma's On-Premises plan's pricing depends on your payment method. Businesses have the option of taking out a month-to-month, 1-year, or 3-year contract, with prices ranging between $19.99 and $24.99 per user per month, just a touch costlier than 8x8's Express plan. Users can make use of advanced features like switchboard (only found in 8x8's X6 Edition plan), Salesforce integration, and call reporting and queuing.

Comcast Business's VoiceEdge Select plan is quote-based but users can expect features like unlimited local calling, caller ID, hunt groups, and directory listing. However, unlike 8x8 and Sangoma's plans, Comcast's Select plan is missing many team collaboration tools like video conferencing and business SMS.

Sangoma Cloud Ulimate vs. 8x8 X2 vs. Comcast Business VoiceEdge Mobility:

**The Sangoma Cloud Ultimate plan starts at Cloud Ulimate per user per month, a competitive price when it comes to higher tiered plans. Users have access to free local and long-distance minutes in all 48 states of the United States, call recording, basic reports, and integrated chat and video chat.

For a more feature-rich choice,8x8's X2 offers everything from video conferencing and international calling to CRM integrations and presence detection. Coming in at $28.00 per user, per month, the 8x8 plan boasts a wide variety of features for only $3.00 more than Sangoma's plan.

The Comcast Business VoiceEdge Mobility plan is ideal for employees on the go, offering features like a mobile app, auto re-routing, and a distinctive ring. However, while the system may be great for out-of-office workers, it lacks the power collaboration tools of both 8x8 and Sangoma. For pricing, Comcast Business encourages interested parties to request a quote instead.

Sangoma Business Phone System Plans:

Cloud-hosted.

Sangoma's cloud-hosted business phone system is a comprehensive Unified Communications (UC) solution created for small to medium-sized businesses. Users of this system enjoy features like presence detection, instant messaging, call queuing, conferencing, and much more.

Ideal for growing businesses, Sangoma's plans were specifically designed to suit different business's communication needs. In fact, despite listing pricing on their website, Sangoma encourages business owners to request a personalized quote.

On-Premise.

Sangoma offers an on-site business phone system that provides your administrator with direct control over updates and any additional integration. With dedicated Switchvox appliance hardware, users can automatically connect to their Sangoma gateways, SBCs, phones, and SIP trunking services.

The various Switchvox appliances were created to adapt to small and medium-sized businesses. They feature a quad-core processor, solid state drive, and the entire suite of advanced Unified Communications (UC) features.

Other Products by Sangoma.

SIP Trunking by SIPStation.

Session Initiation Protocol (SIP) trunking refers to the delivery of inbound and outbound phone service over an internet connection using a combination of the SIP and real-time transport protocol (RTP). Businesses make use of Sangoma's SIP trunking because it's reliable, easy to configure and maintain, and affordable.

Sangoma offers one plan with three payment options: 3-year contract, 1-year contract, and month-to-month. The plan requires no setup fees and includes unlimited inbound and outbound local and long distance minutes per channel.

FAXStation.

FAXStation is a complete, web-based fax service that can still be used with a traditional fax machine. FAXStation provides a reliable and secure Fax-over-IP (FoIP) solution that works with connections as low as 2kbps. The benefits of this system include affordability, plug-and-play installation, and it's ideal for low bandwidth scenarios.

Sangoma offers FAXStation two options: Lite Fax Service (150 pages/month) or High Fax Service (3000 pages/month). However, pricing is not made available on the website. Instead, interested users can contact the sales department for a quote.