Adobe Connect Pricing, Key Information and FAQs

Learn all about Adobe Connect's web conferencing platform with our in-depth product review and package comparisons. Includes pricing, key info, and FAQs.

Updated on July 2nd, 2020

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Adobe Connect is a web conferencing platform for small businesses. Features include training rooms, webinars, meeting rooms, and enterprise tools. Businesses use Adobe Connect for collaboration, virtual classrooms, and large-scale webinars.

Updates:

Updated 4th of May 2020

We added comparisons with GoToMeeting, Zoom, and FreeConferenceCall, changed pricing, and included an in-depth review.

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Pros and Cons:

Pros

  • Feature-packed and all-inclusive plan.
  • Ideal plan for large-sized businesses.

Cons

  • Expensive option.
  • No integrations with third-party applications.
  • Not suited for startups and small businesses.

Review:

Adobe Connect Meeting is a great option for businesses in need of a user-friendly tool for meetings and connecting to a remote workforce. It offers all standard features expected from a top-tier call conference platform, including video and audio conferencing, recording, whiteboarding, and editing.

Highlights:

Adobe Connect Meetings is a robust system that includes everything you need to nurture team productivity and go beyond screen sharing to collaborate more effectively with co-workers and customers. Despite only listing one plan, Adobe Connect’s Meetings solution is feature-packed, offering everything from breakout rooms and business chat, to whiteboarding and note-taking.

Shortcomings:

Compared to competitors GoToMeeting and Zoom, Adobe Connect Meetings is significantly more expensive, offering only one plan that starts at $50.00 per month. Subsequently, Adobe Connect Meetings is not ideal for startup and small businesses looking for a budget-friendly solution.

Reputation:

Adobe Systems has an A+ rating on the Better Business Bureau website, with most reviews focusing on their Adobe Acrobat product. We did find 356 reviews on Trustradius that highlighted the Meetings solution. Most positive reviews centered around the excellent recording and sharing capabilities, while the negative reviews focused on the call quality and lack of features, such as call me and virtual backgrounds.

Pricing:

Plan Name

Monthly Pricing

Adobe Connect Meetings

$50.00

Adobe Connect Webinars

$130.00

Adobe Connect Learning

$370.00

Adobe Connect Meetings vs. GoToMeeting
Adobe Connect Meetings vs. GoToMeeting:

Adobe Connect is a complete solution that offers similar features as GoToMeeting, including breakout rooms, business chat, and note-taking. However, GoToMeeting’s plans are significantly more affordable and include scalable options for growing businesses.

Adobe Connect Meetings vs. GoToMeeting Comparison:

Features

Adobe Connect Meetings

GoToMeeting

Audio and video conferencing

Breakout rooms

x

Personal links

Whiteboarding

Business chat

Note-taking

Adobe Connect Meetings vs. Zoom
Adobe Connect Meetings vs. Zoom:

Both Zoom and Adobe Connect offer a Meetings solution that’s ideal for businesses operating remotely. The two companies provide multiple collaboration tools like screen sharing, whiteboarding, recording, and editing. They do, however, differ when it comes to price, with Adobe Connect costing $30.00 more than Zoom.

Adobe Connect Meetings vs. Zoom Comparison:

Features

Adobe Connect Meetings

Zoom

Audio and video conferencing

Breakout rooms

Personal links

Messaging

Whiteboarding

Note-taking

x

Adobe Connect Meetings vs. FreeConferenceCall
Adobe Connect Meetings vs. FreeConferenceCall:

Adobe Connect Meetings and FreeConferenceCall are both one complete solution that does not provide multiple plans. But while Adobe Connect Meetings cost $50.00 per month, the FreeConferenceCall solution is completely free. Users of both platforms enjoy features like breakout rooms, chat, and file sharing.

Adobe Connect Meetings vs. FreeConferenceCall Comparison:

Features

Adobe Connect Meetings

FreeConferenceCall

Audio and video conferencing

Breakout rooms

Personal links

x

Business chat

Screen and file sharing

Whiteboarding

x

Note-taking

x

Package Comparison:

Adobe Connect Meetings vs. Zoom vs. GoToMeetings:

Adobe Connect Meetings offers one complete video and audio conferencing platform, while both GoToMeeting and Zoom provide multiple plans for growing businesses. All three companies provide standard features like conferencing, editing, whiteboarding, and business chat.

Adobe Connect Meetings is the most expensive option, with prices starting at $50.00 per month. With Adobe Connect Meetings, you can easily foster team productivity with engaging multimedia, flexible sharing tools, and unlimited meetings. However, compared to both Zoom and GoToMeeting, Adobe Connect Meetings falls short when it comes to the number of people allowed in a meeting, only offering space for 25 participants.

Unlike Adobe Connect Meetings, GoToMeeting and Zoom provide multiple plans with prices ranging between $14.00 and $19.99 per month, per user. Both companies have similar features, such as unlimited meetings, recording, and storage space. When compared to Zoom and Adobe Connect Meetings, GoToMeeting offers the best value thanks to its many advanced features like drawing tools, smart assistant, and more.

Adobe Connect Meetings vs. Zoom vs. GoToMeetings Comparison:

Offer

Adobe Connect Meetings

Zoom

GoToMeetings

Pricing

$50.00 /mo.

$14.99 - $19.99 /mo.

$14.00 - $19.00 /mo.

Meeting Duration

Unlimited

24 Hours

Unlimited

Number of Meetings

Unlimited

Unlimited

Unlimited

Number of Participants

Up to 25

Up to 500

Up to 3,000

Free Options

Free Trial

Free Plan

Free Trial

Adobe Connect Products:

Meetings:

Adobe Connect Meetings is a comprehensive conferencing solution that includes authenticate and call control permissions, call recording, screen sharing, and audio and video conferencing calls. With this solution, businesses with a remote workforce provide guests a convenient experience across multiple devices.

Webinars:

Adobe Connect’s Webinar plan offers all the same features as their Meetings solution, with the addition of interactive webinars, surveys, guest registration, and lead tracking. Ideal for marketing businesses, Adobe Connect Webinar costs $130.00 per month.

Learning:

Adobe Connect Learning costs $360.00 per month and includes everything on offer in the Meetings plan, with a special focus on training and learning programs. Adobe Connect Learning allows users to easily create custom learning experiences that engage learners through interactivity and collaboration.

Conferencing Features:

  • Breakout rooms.
  • Audio and video conferencing.
  • Editing tools.
  • Call recording.
  • Screen and file sharing.
  • Whiteboarding.
  • Business chat.
  • Note-taking.
  • Cloud storage.

Key Information:

Legal Name

Adobe Systems, Inc.

Founder

John Warnock

Founding Date

Jan 01, 1982

Address

345 Park Avenue, San Jose, CA, United States 95110

Number of Employees

21000

Number of Customers

12000000

Email

support@adobe.com

Telephone

1 (408) 536-6000

Website

https://www.adobe.com/products/adobeconnect.html

Reviews:

Source

Review

icepenguin - reddit.com

As a user of Adobe Connect, it's pretty nice. I prefer it for multi-user video chat over Lync, because you can see all the videochats at once in a gallery view, versus just the "active speaker" in Lync (which is often incorrect). It's handy from a document presentation/whiteboarding view, and can also be used for "town hall" type discussions, where a selected presenter (or presenters) have full rights to talk, and a moderator selects users to speak. From an IT standpoint, I have heard that licenses for Adobe Connect can be quite pricy. The admin interface is fairly decent, and you can connect to LDAP for user/group information (such as giving an entire security/distribution group specific permissions in a meeting). Hope this helps!

blacknight75 - reddit.com

I have had horrible luck with audio in adobe connect. I always recommend that each party use a headphones/microphone to help avoid feedback. In any circumstance when one of the parties is a large conference room or auditorium, all other parties need to stay muted and only unmute when they need to talk. If you tie in for the phone support, it is awesome!

meest - reddit.com

We used to have Adobe connect and switched because of the headache for remote users not having admin rights to install the plug-in.

FAQs:

Is Adobe Connect free?

Adobe Connect features one free plan for up to 3 users.

How much is Adobe Connect?

Adobe Connect's plans range from $50.00 to $370.00 per month. From there you can customize with additional functions and tools.

How do I set up Adobe Connect?

  • From the Adobe Connect Central homepage, select My Meetings.
  • Create a new meeting.
  • Organize, rearrange, add, or remove pods.
  • Specify conference information.
  • Invite participants.
  • Accept or deny access.

Do you need Adobe Connect to join a meeting?

No, if you are invited to an Adobe Connect meeting, you can enter as a Guest. If you do not have the Adobe Flash plug-in installed or enabled, you will be prompted to download and install the Adobe Connect add-in. It is advisable to do a pre-meeting diagnostic test to check your computer and network connections.

How do I install Adobe Connect?

Adobe provides detailed instructions on how to get started.

What is Adobe Connect used for?

Adobe Connect is a web conferencing tool for small businesses. Features include training rooms, webinars, meeting rooms, and enterprise tools. Businesses use Adobe Connect for collaboration, virtual classrooms, and large-scale webinars.

Is Adobe Connect safe?

The security of Adobe Connect depends on the safety of the host system, so be sure to maintain server security.

Does Adobe Connect have video?

Yes, Adobe Connect allows the sharing of a webcam video feed to enhance virtual meetings.

Does Adobe Connect work with Chrome?

Yes. You will need to ensure that Flash is enabled in order to join an Adobe Connect session in Chrome.

How do I download a video from Adobe connect?

Only the host of a meeting can make a recording of an Adobe Connect meeting available to others. This can be done by selecting the desired recording in the recording tab in Adobe Connect Central and selecting the option 'Make Public'. Following this, the meeting will play again to be recorded locally. Upon completion, the FVL file with the recording can be shared with others.

Is there an Adobe Connect free trial?

Yes. Adobe Connect offers a 30-day free trial for up to 25 users.