Prophet CRM

Review:

Prophet CRM is built into Microsoft Outlook and provides businesses with powerful and user-friendly tools that are ready to be used inside an existing workspace. The platform offers good customization options, robust sales and contact dashboards, and workflow management for added convenience.

Prophet CRM's tiered plans are suited to individual needs and, albeit costlier than some competitors, offer users advanced pipeline automation and mobile optimization. However, there is no free plan or free trial for businesses to test out the software.

Pros:

• The software is an intuitive extension of Microsoft Outlook, allowing users to easily integrate CRM tasks.
• There are several plans available to suit different business needs.
• The contact management tool allows users to define and track contacts, customize fields, and develop actionable insights.
• Prophet CRM offers sales and workflow automation, which reduces repetitive tasks and streamlines sales operations.
• Companies benefit from opportunity filtering tools, email tracking and scheduling, and contact databases.
• The platform provides an array of performance dashboards, including pipeline reporting, CRM activity, and product tracking.
• The document generation tool allows users to create custom quotes, access templates, and store important data.
• The software integrates with a variety of third-party marketing, accounting, operations, and communication applications.
• Other tools include API access, advanced user permissions, personalized onboarding, and team collaboration.

Cons:

• Prophet CRM does not offer a free plan or free trial.
• Compared to some rival software, such as Zoho CRM, the platform is costly.
• The platform lacks data importing, advanced marketing, and customer service solutions.
• There is no live chat support.

Reputation:

On G2, Prophet CRM has a 4.1-star rating based on more than 180 reviews. The majority of users praised its ease of use, robust contact storage tools, and helpful lead tracking features. However, one reviewer mentioned that the software is less configurable than larger competitors.

On TrustRadius, the platform has a 9.1-star rating based on less than a dozen reviews, and one user cited its simplicity and Microsoft integration capabilities as highlights.