UVdesk Reviews

Learn about UVdesk help desk software for websites, marketplace, and mailboxes. Includes info on UVdesk, free trials, pricing, customer reviews, and FAQs.

Updated on January 5th, 2020

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UVdesk is a cloud-based help desk software solution that businesses can use to streamline their customer support systems. Features include website and mailbox support as well as customer support for marketplace and CMS platforms.

Pricing:

Plan Name

Monthly Pricing

Open Source

Free

Basic

Free

Pro

$11.00 per agent

Enterprise

$18.00 per agent

UVdesk
Review:

Pros: Open source software with a free basic plan and a 30 day free trial on the enterprise plan.

Cons: No option for local hosting.

Bottomline: A highly adaptive customer service option for growing businesses.

Key Information:

Legal Name

Webkul Software Pvt Ltd

Founder

Vipin Sahu

Founding Date

Jan 01, 2010

Address

H-28, ARV Park, Sector 63 Noida, Uttar Pradesh, India

Number of Employees

22

Number of Customers

99

Email

support@uvdesk.com

Telephone

+1 91 4353 1684

Website

https://www.uvdesk.com/en/

FAQ's:

What is UVdesk?

UVdesk is a cloud-based customer service software which includes support for websites, mailboxes, CMS, and marketplace platforms.

Is UVdesk open source?

Yes UVdesk is completely open source and offers a free open source plan.

Does UVdesk offer CMS extenstions?

Yes UVdesk offers CMS extensions for Joomla, Magento 2, Opencart, Prestashop, Shopify, and WordPress.

What does UVdesk cost?

UVdesk's plans range from $0.00 to $18.00 per agent per month.

Is there a UVdesk free trial?

Yes UVdesk offers a 30 day free trial on their enterprise plan. Interested users can also schedule a free software demo.

What are some UVdesk alternatives?

Customer Reviews:

Kate Anderson

Reviewed: Feb 14, 2018

Source: Facebook

Excellent service, the app is a must for serious businesses and anyone who wants to provide good service. It has so many features not found in another help desk app and it is also very affordable and flexible. Support is fast and always ready to help. Highly recommended!

Ekele Seal Sampson

Reviewed: Nov 21, 2017

Source: Facebook

Its very good ticket system, i have used it in my website and it serves alot

Humanity Said

Reviewed: Dec 18, 2017

Source: Facebook

nice support staff. They responded quickly to their clients