Zoho Desk Reviews

Learn about Zoho Desk help desk software for businesses. Includes info on Zoho Desk, free trials, pricing, customer reviews, and FAQs.

Updated on October 7th, 2020

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Zoho Desk is cloud-based help desk software developed by Zoho Corporation. Created for businesses of all sizes, the powerful software offers users a host of features including customizable reports, customer support tickets, graphical dashboard, and contract management tools.


Plan Name

Monthly Pricing





Also Consider

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Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.

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Automate repetitive work and save time.

Collaborate with teams to resolve issues fast.

Keep all customer conversations in one place.

Zoho Desk

Pros: Easy to use, customizable, integrates well with other Zoho products.

Cons: Limited asset management system.

Bottomline: An affordable solution that allows support staff to connect easily with customers and resolve issues promptly.

Key Information:

Legal Name

Zoho Corporation


Sridhar Vembu

Founding Date

Jan 01, 1996


4141 Hacienda Drive, Pleasanton, CA, 94588, United States

Number of Employees


Number of Customers





1 (877) 834-4428




How much is Zoho Desk?

Zoho Desk plans range from $12.00 to $25.00 per month.

How does Zoho Desk work?

Zoho Desk is a help desk software that allows users to manage their customer support activities. It is a cloud-based software created for businesses of all sizes.

Is there a Zoho Desk free trial?

Yes, Zoho Desk does offer a free trial. To access the trial, go to zoho.com/desk and fill in the form on the right side of the main homepage banner. Then simply click 'Start My Free Trial' beneath the form.

Are there any alternatives to Zoho Desk?