Zoho Desk Reviews

Learn about Zoho Desk help desk software for businesses. Includes info on Zoho Desk, free trials, pricing, customer reviews, and FAQs.

Updated on November 27th, 2019

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Zoho Desk is a cloud-based help desk software developed by Zoho Corporation. Created for businesses of all sizes, the powerful software offers users a host of features including customizable reports, customer support tickets, graphical dashboard, and contract management tools.


Plan Name

Monthly Pricing





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Key Information:


Sridhar Vembu, Sreenivas Kanumuru, and Tony Thomas

Parent Company

Zoho Corporation




Pleasanton, CA

Number of Employees



Sridhar Vembu


4141 Hacienda Drive, Pleasanton, CA, 94588, United States


+1 877-834-4428




How much is Zoho Desk?

Zoho Desk plans range from $12.00 to $25.00 per month.

How does Zoho Desk work?

Zoho Desk is a help desk software that allows users to manage their customer support activities. It is a cloud-based software created for businesses of all sizes.

Is there a Zoho Desk free trial?

Yes, Zoho Desk does offer a free trial. To access the trial, go to zoho.com/desk and fill in the form on the right side of the main homepage banner. Then simply click 'Start My Free Trial' beneath the form.

Are there any alternatives to Zoho Desk?

Customer Reviews:


Reviewed: Apr 12, 2018

Source: Reddit

Using Zoho Desk now. It works, but it’s definitely not up to par with others like Connectwise or Autotask. Seems more for internal IT departments instead of MSPs, but it will get the job done.