Kayako Reviews

Find out more about Kayako's live chat solutions for your small business. Includes info on Kayako, free trials, pricing, customer reviews, and FAQs.

Updated on March 25th, 2022

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Kayako is a small business software provider that offers communications solutions like live chat. Businesses can use Kayako to stay connected internally across teams and departments, and to engage with customers.

Also Consider

LiveChat - Chat Software

30-Day FREE Trial

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No credit card needed.

No obligation.

Increase conversions and improve customer support.



Monthly Pricing


$30.00 /agent.


$60.00 /agent.

Also Consider

Try Freshdesk Free!

Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.

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Automate repetitive work and save time.

Collaborate with teams to resolve issues fast.

Keep all customer conversations in one place.

Kayako Reviews

Pros: Customizable. Offers mobile apps for Windows, iOs, and Android.

Cons: Doesn't give clone tickets.

Bottomline: Feature-rich live chat solution that enables your business to engage with your customers effectively.

Key Information:

Legal Name

ESW Capital LLC


Varun Shoor

Founding Date

Dec 11, 2001


Sixth Floor, Ropemaker Street, London EC2Y 9AR United Kingdom

Number of Employees


Number of Customers





44 20 3769 0237




What is the price range for Kayako?

Kayako's monthly plans start from $30.00 per agent.

Is there a Kayako free trial?

Yes. Kayako offers 14-day free trials that you can access at website.

What is Kayako Fusion?

Fusion is the name of the Kayako ticketing system. With Kayako Fusion, customers can submit tickets through the Kayako helpdesk, and customer support agents can track the tickets through to their resolution.

Can Kayako replace our business email accounts?

The Kayako email alternative isn't necessarily meant to replace your use of conventional email, it just does things that a typical inbox can't. With a Kayako inbox, you can have conversation threads, share and track files, and collaborate with co-workers. The platform makes it much easier to track the flow of information.

What are some Kayako alternatives?