Kayako Reviews

Find out more about Kayako's live chat solutions for your small business. Includes info on Kayako, free trials, pricing, customer reviews, and FAQs.

Updated on February 2nd, 2021

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Kayako is a small business software provider that offers communications solutions like live chat. Businesses can use Kayako to stay connected internally across teams and departments, and to engage with customers.

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Pricing:

Plan Name

Monthly Pricing

Inbox

$15.00 per user

Growth

$30.00 per user

Scale

$60.00 per user

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Kayako Reviews
Review

Pros: Customizable. Offers mobile apps for Windows, iOs, and Android.

Cons: Doesn't give clone tickets.

Bottomline: Feature-rich live chat solution that enables your business to engage with your customers effectively.

Key Information:

Legal Name

ESW Capital LLC

Founder

Varun Shoor

Founding Date

Dec 11, 2001

Address

Sixth Floor, Ropemaker Street, London EC2Y 9AR United Kingdom

Number of Employees

100

Number of Customers

131000

Email

support@kayako.com

Telephone

44 20 3769 0237

Website

https://kayako.com/

FAQs:

What is the price range for Kayako?

Kayako's monthly plans range in price from $15.00 per user for the "Inbox" plan to $60.00 per user for the "Scale" plan.

Is there a Kayako free trial?

Yes. Kayako offers 14-day free trials that you can access at website.

What is Kayako Fusion?

Fusion is the name of the Kayako ticketing system. With Kayako Fusion, customers can submit tickets through the Kayako helpdesk, and customer support agents can track the tickets through to their resolution.

Can Kayako replace our business email accounts?

The Kayako email alternative isn't necessarily meant to replace your use of conventional email, it just does things that a typical inbox can't. With a Kayako inbox, you can have conversation threads, share and track files, and collaborate with co-workers. The platform makes it much easier to track the flow of information.

What are some Kayako alternatives?