Help Scout Reviews
Explore Help Scout's customer service software for your business. Includes info on Help Scout, free trials, reviews, pricing, and FAQs.
Updated on January 24th, 2022
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Help Scout, formerly Brightwurks, is a customer service software provider. Their products, which are suitable for companies of all sizes, include an email-based customer support platform, integrated knowledge base, and embeddable search and contact widget.
$20.00 /mo /user.
$35.00 /mo /user.
$60.00 /mo /user.
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Automate repetitive work and save time.
Collaborate with teams to resolve issues fast.
Keep all customer conversations in one place.
Pros: Revolutionizes users' organization of information. Optimizes team collaboration. Customizable with advanced features. Good UX.
Cons: Unable to email multiple contacts simultaneously.
Bottomline: Enables your business to take customer service to another level.
Jan 01, 2011
131 Tremont Street, 3rd Floor, Boston, MA 02111 United States
Number of Employees
Number of Customers
What is Help Scout's price range?
Help Scout's pricing ranges between $20.00 and $60.00 per user per month.
Is there a Help Scout free trial?
Yes. You can access your 15-day free trial on Help Scout's website.
Where is Help Scout located?
Help Scout's headquarters is located in Boston, MA.
What are some Help Scout alternatives?