Pros: Can be downloaded and used for free.
Cons: Limited features and communication channels. No regular updates are available.
Bottomline: Free, easy-to-use help desk software that uses email and SMS to communicate with clients.
Liberum Help Desk
Jan 01, 2000
Number of Employees
Number of Customers
What is Liberum Help Desk?
Liberum Help Desk is a free and easy-to-use help desk solution for small and medium businesses.
How much does Liberum Help Desk cost?
Liberum Help Desk is completely free.
Where is Liberum Help Desk located?
Liberum Help Desk is located in Madison, Wisconsin.
Reviewed: Jul 29, 2011
Liberum Help Desk is pretty easy to use/configure. Completely free.
Reviewed: Feb 23, 2012
I implemented Liberum Helpdesk. It works well, not limited in any way. It's written in vbscript so it can be modified to suit your needs.
Reviewed: Oct 25, 2013
We have used Liberum helpdesk for what seems like ages but the staff absolutely love it.
Reviewed: Jan 10, 2006
Source: Parker Software
We currently use Liberum Helpdesk, www.liberum.org, its a great program but has its limits. We like it mostly for is NT/LDAP authentication capabilities.
Reviewed: Apr 04, 2004
Source: WebHosting Talk
I like Liberum Help Desk... - COMPLETELY FREE - E-mail notifications - Can utilize Windows authentication - Built-in reporting to keep track of support reps - Easily customizable (ASP Source provided)