Liberum Help Desk Review

Learn about Liberum Help Desk solutions for small and medium businesses. Includes info on Liberum, pricing, and FAQs.

Updated on December 19th, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Liberum Help Desk is free, open-source help desk software for small and medium enterprises. This customizable software can be used to track and manage technical support issues.


Liberum Help Desk is a free help desk solution.

Liberum Help Desk

Pros: Can be downloaded and used for free.

Cons: Limited features and communication channels. No regular updates are available.

Bottomline: Free, easy-to-use help desk software that uses email and SMS to communicate with clients.

Key Information:

Legal Name

Liberum Help Desk


Doug Luxem

Founding Date

Jan 01, 2000


Madison, Wisconsin

Number of Employees


Number of Customers




What is Liberum Help Desk?

Liberum Help Desk is a free and easy-to-use help desk solution for small and medium businesses.

How much does Liberum Help Desk cost?

Liberum Help Desk is completely free.

Where is Liberum Help Desk located?

Liberum Help Desk is located in Madison, Wisconsin.

What are some alternatives to Liberum Help Desk?

Customer Reviews:


Reviewed: Jul 29, 2011

Source: Reddit

Liberum Help Desk is pretty easy to use/configure. Completely free.


Reviewed: Feb 23, 2012

Source: Reddit

I implemented Liberum Helpdesk. It works well, not limited in any way. It's written in vbscript so it can be modified to suit your needs.


Reviewed: Oct 25, 2013

Source: EduGeek

We have used Liberum helpdesk for what seems like ages but the staff absolutely love it.


Reviewed: Jan 10, 2006

Source: Parker Software

We currently use Liberum Helpdesk,, its a great program but has its limits. We like it mostly for is NT/LDAP authentication capabilities.


Reviewed: Apr 04, 2004

Source: WebHosting Talk

I like Liberum Help Desk... - COMPLETELY FREE - E-mail notifications - Can utilize Windows authentication - Built-in reporting to keep track of support reps - Easily customizable (ASP Source provided)