ResMan

Review:

ResMan is built for users managing multifamily and affordable housing properties and offers a comprehensive set of services that's both flexible and scalable to suit different needs. Its standout features include lead tracking, custom budgeting and forecasting tools, tenant portals, and investment management.

While ResMan is more feature-rich than many of its rival platforms, its pricing is not readily available on the website, making it difficult to gauge its affordability. The software also does not have a free plan or free trial, which many of its competitors, such as TenantCloud, offer.

Pros:

• ResMan's accounting tool includes expense tracking, automated AR processes, centralized invoicing, and audit-ready reporting.
• Users can set up property marketing websites and track leads via email and phone to increase lead-to-lease conversion rates.
• The online tenant portal allows residents to pay rent online, log maintenance requests, and store important documents.
• Users benefit from robust tenant screening tools, which include identity verification, criminal records, and credit scoring.
• ResMan offers utility billing, VUCR services, and automated invoicing to efficiently manage both tenants and vendors.
• There are custom tax credit programs and several compliance tools available for users managing affordable housing properties.
• Other services include tenant communication, document storage, financial reporting, and online application forms.
• The platform offers comprehensive investment management solutions via its integration with Investor Deal Room.

Cons:

• ResMan's pricing is not readily available on its website.
• The platform does not offer a free plan or a free trial.
• ResMan lacks advanced customization options, renter's insurance, and property message boards.

Reputation:

On G2, ResMan has a 4.7-star rating based on more than 90 reviews. The majority of users praised its robust integrations, ease of use, and user-friendly software setup. However, several users cited tedious loading times and unresponsive customer support as downfalls.