Yardi

Review:

Yardi provides users with a wide range of comprehensive, automated property management tools to easily connect with tenants, schedule online showings, access property data insights, oversee maintenance work, and make daily operations more efficient.

Yardi's scalable and flexible software can be tailored to property managers' individual needs, and users need to contact the company for a custom quote. While the platform features several tools not offered by its competitors, there is no free plan or free trial available, which may deter users on a tight budget.

Pros:

• The platform's software is suited to users managing residential, commercial, affordable housing, industrial properties, and more.
• Yardi caters to a global clientele and receives more than 400,000 unique monthly visits.
• The accounting tool includes mobile-optimized dashboards, real-time performance analytics, and automated workflows.
• Listings are syndicated automatically to a wide range of partner websites for maximum exposure.
• Users can access location-specific lease and application forms, lead tracking tools, and document management.
• There is a robust tenant portal available for residents to message landlords, log maintenance requests, and pay rent.
• Users benefit from a self-guided virtual showings tool with scheduling and comprehensive security measures.
• The procure-to-pay service centralizes vendor information and streamlines the vendor payment process.
• Other tools include tenant screening, utility management, online rent payments, renter's insurance, and revenue management.

Cons:

• Yardi's pricing is not readily available on its website.
• The software lacks a free trial.
• The platform does not offer property message boards or AI-powered lease management tools.
• There is no live chat support available.

Reputation:

On TrustRadius, Yardi has a 7.7-star rating based on more than 70 reviews. The majority of users praised its automated workflow capabilities, robust and customizable performance analytics, and accounting tools. However, some cited its steep learning curve and confusing navigation as downfalls.

On G2, the platform has a 3.9-star rating based on more than 190 reviews. Many users were satisfied with its ease of use and comprehensive accounting services. However, a handful of reviewers mentioned receiving unhelpful customer support and experiencing frequent technical difficulties on the website.