Appfolio Reviews

Learn about Appfolio property management software for businesses. Includes info on Appfolio, free trials, pricing, customer reviews, and FAQs.

Updated on July 3rd, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

AppFolio is property management software created for different property managers including residential, commercial, and student housing managers. Equipped with modern features, Appfolio provides users with online applications, owner and resident portals, web-based payments, and mobile assessments.


Plan Name

Monthly Pricing

Community Associations

$0.80/per unit


$1.25/per unit

Student Housing

$1.25/per unit


$1.50/per unit

Community Associations PLUS

$0.85/per unit

Commercial PLUS

$1.50/per unit

Residential PLUS

$3.00/per unit

Student Housing PLUS

$3.00/per unit

Appfolio Property Manager

Pros: User-friendly. Offers a list of robust features. Information is easy to find.

Cons: Work orders need improvement. Some features require additional training to navigate.

Bottomline: Easy to use. Equipped with comprehensive features. Suitable for property managers and tenants.

Key Information:


Klaus Schauser and Jon Walker




Santa Barbara, CA

Number of Employees



Jason Randall


50 Castilian Dr. Goleta, CA, United States 93117


+1 805-617-2167


News & Activity:


News or Activity

January 8, 2019

AppFolio Acquires Advanced Artificial Intelligence Technology Provider.




music-ology -

I used it with my previous landlord back in Pittsburgh. If you don't make the payment through the app, I think they just have to go in on their end and mark it as paid. As long as you have confirmation/a receipt on your end that you paid them through a cashier's check, you should be fine.

smashingpunkin -

We use Appfolio. It is very user friendly in my opinion.

iZWi -

My company uses Appfolio, we are pretty happy about it as they are constantly coming out with new updates and improvements.

theville23 -

I use Appfolio. They seem pretty good, but is definitely catered to the rentals and not HOA's. However, they do continually change and adapt and I hope they expand more on the HOA side.

lexafrex -

Appfolio!!! SO EASY. Send leases through email, easy to email notices, keep notes on residents, text message through the system. Super user-friendly

If you're considering starting your own property management business, have a look at our How to Start a Property Management Company guide.


How much does it cost to use AppFolio?

AppFolio monthly plans range from $0.80 to $3.00 per unit.

See AppFolio's full list of pricing.

What credit bureau does AppFolio use?

AppFolio uses Experian, one of the three major credit bureaus in the U.S.

Learn more about AppFolio.

What is AppFolio resident screening?

AppFolio resident screening is a service provided by AppFolio to help property managers find qualified residents. Screening reports contain credit and background information obtained from the credit bureau Experian and national, state, and county courts across the United States.

Learn more about AppFolio.

Is there an AppFolio free trial?

No, AppFolio does not offer a free trial. However, users can go to and request a free demo.