PrimePay

Review:

PrimePay is an intuitive HR management platform that provides businesses with powerful payroll, tax, time tracking, benefits, and onboarding solutions. The platform offers several pricing plans to meet different user needs and companies from a wide variety of industries can make use of the software.

The platform's advanced tools include unlimited pay runs, on-demand payments, bank reconciliations, new hire reporting, and benefits administration. However, it is costlier than several competitors, such as TriNet Zenefits.

Pros:

• Each of PrimePay's plans include comprehensive payroll services, including unlimited pay runs and automated workflows.
• Users can easily file federal, state, and local taxes automatically across 50 states.
• The platform features direct deposits, electronic garnishments, bank reconciliations, and a file import tool.
• The compliance service includes labor compliance kits and worker's comp administration.
• The self-service portal helps users access total compensation data and update direct deposits.
• Other solutions include benefits administration, employee onboarding, time tracking, and managed payroll.
• There are in-depth payroll and new hire reporting tools available.
• PrimePay offers U.S.-based live customer support, as well as a 24/7 online help center.

Cons:

• Compared to some rival platforms, PrimePay is a costly option.
• The platform lacks tip credits, lifetime accounts, and net-to-gross calculations.
• The software is U.S.-centric and unsuitable for users with global payroll needs.

Reputation:

On G2, PrimePay has a 4.4-star rating based on more than 50 reviews. The majority of users praised its user-friendly interface, useful employee onboarding tools, and responsive customer support. However, some reviewers noted that payroll reports can be difficult to find.

Two users on Sitejabber gave the software a 1-star rating, mentioning difficulties with its timekeeping tools and ending a subscription.