PrimePay Reviews

Find out more about PrimePay with reviews, pricing information and frequently asked questions.

Updated on December 17th, 2019

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PrimePay is a time and attendance software that offers payroll management tools, HR advisory solutions and tax management tools, among other features.

PrimePay Pricing:

PrimePay does not make its pricing information available.

Key Information:

Legal Name

PrimePay, LLC.


Bill Pellicano


1487 Dunwoody Drive, West Chester, PA, 19380

Number of Employees


Number of Customers



1 (877) 446-9729



Is there a PrimePay free trial?

There is no information on a PrimePay free trial.

Customer Reviews:

Darcie Campbell

Reviewed: Dec 11, 2018

Source: Facebook

Over the years, we've used several other payroll service companies (including the top popular companies) and have not been as happy as we are with Prime Pay. The personal service level is exemplary. The cost of service is fair. Our service representative is very easy to work with!

Buggie Dugger Jr.

Reviewed: Nov 13, 2018

Source: Facebook

PrimePay has been great and they work as a team to get the job done. Any time I have had a question no matter how off the wall it has been they have been up front and honest with me and they always find me the answer. Its also nice that i cut my payroll cost in half and i'm getting more for it :0) Very happy Veteran/Business man here!!

Valerie Giles

Reviewed: Apr 11, 2017

Source: Facebook

The company I work for has been a client of PrimePay for over 10 years. I have been dealing with PrimePay for 10 years and have found my representative very friendly and willing to answer any questions I have. When I first started working with PrimePay the representative I had was leaving and the new person, Beth, was very friendly and had no problem answering any of my questions, even if it a simple answer. Since Beth left I have had 2 other representatives, and the rep we have now is very good. He handles any changes I have immediately and will email me if he has a question about the changes.

Heather Macdonald LaMarre

Reviewed: Jan 25, 2018

Source: Facebook

Most of the time, I do not have to deal with anyone at PrimePay - my payroll is processed and everything goes smoothly. I love it that way, BUT when things do go wrong, the folks at PrimePay have provided me with outstanding customer service. I have had to reach out recently for a variety of issues and each time my concerns have been handled quickly and effectively.

Robin Craig

Reviewed: Apr 13, 2019

Source: Facebook

So far I rate them a 0. Two days till taxes due and error on their part not resolved despite repeated emails. Incredible stress during the already most stressful weeks of my work year.