Vivantio Reviews
Discover Vivantio's help desk software for your business. Includes info on Vivantio, free trials, reviews, pricing, and FAQs.
Updated on July 8th, 2020
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Vivantio is help desk software that enables users to organize and automate their service desk or IT service management (ITSM) operations. Vivantio offers client management as well, which allows users to input business logic to automatically route, prioritize and assign tickets.
Pricing:
Plan Name | Monthly Pricing |
---|---|
Pro | $48.00 per user, billed annually |
ITSM |

Review:
Pros: Vivantio provides good training and customer support. User-friendly with a wide range of features. Customizable.
Cons: Some users don't like the UI and advanced reporting tool. A learning curve.
Bottomline: Enables you to automate and improve your customer support.
Key Information:
Legal Name | Vivantio |
Founder | |
Founding Date | Jan 01, 2003 |
Address | 200 Portland Street, Boston, MA 02114 United States |
Number of Employees | 30 |
Number of Customers | 99 |
Telephone | |
Website |
Reviews:
Source | Review |
---|---|
Our company moved from RT to Vivantio a couple years ago. No complaints so far. | |
We use Vivantio and have been very pleased. |
FAQs:
What is Vivantio's price range?
Vivantio's monthly cost starts at $48.00 per user, billed annually. Vivantio's ITSM pricing is available on request.
Is there a Vivantio free trial?
Yes. Contact Vivantio to request your free trial.
What are some Vivantio alternatives?
- Freshdesk.
- Live Agent.
- HappyFox.
- Kayako.
- Freshservice.
- Hiver.
- OTRS.
- Zoho Desk.
- Nextiva.
- Zendesk Support.
- HESK.
- NABD System.