Vivantio Reviews

Discover Vivantio's help desk software for your business. Includes info on Vivantio, free trials, reviews, pricing, and FAQs.

Updated on July 8th, 2020

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Vivantio is help desk software that enables users to organize and automate their service desk or IT service management (ITSM) operations. Vivantio offers client management as well, which allows users to input business logic to automatically route, prioritize and assign tickets.

Pricing:

Plan Name

Monthly Pricing

Pro

$48.00 per user, billed annually

ITSM

Contact Vivantio for pricing

Vivantio Reviews
Review:

Pros: Vivantio provides good training and customer support. User-friendly with a wide range of features. Customizable.

Cons: Some users don't like the UI and advanced reporting tool. A learning curve.

Bottomline: Enables you to automate and improve your customer support.

Key Information:

Legal Name

Vivantio

Founder

Greg Rich

Founding Date

Jan 01, 2003

Address

200 Portland Street, Boston, MA 02114 United States

Number of Employees

30

Number of Customers

99

Email

info@vivantio.com

Telephone

1 (617) 982-0390

Website

https://www.vivantio.com

Reviews:

Source

Review

matts1900 - reddit.com

Our company moved from RT to Vivantio a couple years ago. No complaints so far.

fortminorlp - reddit.com

We use Vivantio and have been very pleased.

FAQs:

What is Vivantio's price range?

Vivantio's monthly cost starts at $48.00 per user, billed annually. Vivantio's ITSM pricing is available on request.

Is there a Vivantio free trial?

Yes. Contact Vivantio to request your free trial.

What are some Vivantio alternatives?