Free Live Chat Software

Learn more about free live chat software solutions for small businesses. Includes information and frequently asked questions.

Updated on April 4th, 2019

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Live chat software provides cloud or on-premise customer service solutions with helpdesk support, live chat, and website analytics in one inclusive platform. Many service providers offer free basic editions, as well as premium editions with wider functionality.

20 Best Free Live Chat Software for 2018:

Our Rank

Software Name

Free Offer

1.

Click Desk

Free.

2.

Drift

Free.

3.

Freshchat

Free.

4.

Freshdesk

Free.

5.

mylivechat

Free.

6.

Pure Chat

Free.

7.

Quick Chat

Free.

8.

Tawk.to

Free.

9.

Zendesk Chat

Free.

10.

Chatrify

Free.

11.

ZChat

Free.

12.

LiveZilla

Free.

13.

Bitrix24

Free.

14.

LiveSupporti

Free.

15.

WhosOn

Free.

16.

ProProfs Chat

Free.

17.

Acquire

Free.

18.

Comm100

15-Day Free Trial.

19.

LiveChat

30-Day Free Trial.

20.

Kayako

14-Day Free Trial.

FAQs:

Should I consider paid live chat software?

Yes. Free live chat software is limited so you might want to consider paid live software if you need greater functionality such as scheduled reports, community forums, and a free live chat app for your mobile phone.

What features does free live chat software have?

Most free live chat software solutions include email and social media channels, at least one third-party integration, and a limited number of customer profiles and agents, depending on the brand.

How can I add free video chat to my site?

Sign up with your chosen live chat software provider and simply download the software to your desktop. On-premise software is usually installed on your server.

Free Live Chat Software
What are the best free live chat sites for small businesses?

Does free live chat software offer reporting?

Some free plans offer basic reporting such as a rundown of live chat activities for the day.

Is a free chat website customizable?

Most free chat sites allow basic customization like changing the color scheme, uploading your logo, and editing the greeting on your chat window.

How does free online video chat work after hours?

When you close up shop for the day, your free live chat website switches to offline mode and an automated message will pop up notifying your visitors to leave a message.

Does free live chat software support chat rooms?

Yes. Certain providers like MyLiveChat can handle multiple web chat rooms.