Tawk.to Reviews

Learn more about Tawk.to's free live chat application for all businesses. Includes Tawk.to company info, reviews, pricing, and FAQs.

Updated on July 3rd, 2020

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Tawk.to, also known as Tawk, is a free live chat software solution for businesses of all sizes. Tawk.to allows you to communicate with customers in real-time on your website.

Also Consider

LiveChat - Chat Software

30-Day FREE Trial

Sign Up Free

No credit card needed.

No obligation.

Increase conversions and improve customer support.

Pricing:

Plan Name

Pricing

Tawk.to Free

0.00

Hire a Chat Agent

$1.00 per hour

Remove Branding Add-on

$15.00 /mo. or $144.00 annually

Video chat and Screensharing Add-on

$49.00 /mo or $348.00 annually

Tawk.to Reviews
Review:

Pros: Allows you to add as many chat agents as you like. Integrates with Wordpress and other content management and ecommerce sites.

Cons: Does not come with analytics and reporting.

Bottomline: Scalable solution that enables you to chat online with customers from a dashboard or mobile app.

Key Information:

Founder

Robert D'Assisi

Founded

2011

Headquarters

Las Vegas, NV

Number of Employees

51-200

Number of Customers

1,000,000

CEO

Robert D'Assisi

Address

187 East Warm Springs Road, SB119, Las Vegas, NV 89119

Website

www.tawk.to

FAQs:

What is Tawk.to?

Tawk.to is an easy-to-use, scalable live chat software that allows you to monitor and chat online with customers from a dashboard or mobile app. The widget comes with a range of features to improve your customer support, such as monitoring visitors in real-time, localizing messages in your language, and integrating with Wordpress.

Is Tawk.to free?

Yes. Tawk.to is a free chat software solution. There are no paid tiers or premium plans. If you want to remove the Tawk.to branding from your widget, ticket emails or chat transcripts you will need to sign up for a subscription at $15.00 per month.

Which live chat software is better, Tawk.to or Olark?

While Olark is a paid-for service, Tawk.to is completely free. If you're a small business or startup, you may not want to pay for a live chat service at first, so Tawk.to would be a great option. However, if you need a more robust option that comes with analytics and reporting, then Olark may be the best option for you.

How does Tawk.to work?

Tawk.to allows you to monitor and chat online with customers from a dashboard or mobile app. The widget comes with a range of features to improve customer support, such as monitoring visitors in real-time, and localizing messages in your language.

How do I set up Tawk.to?

All you have to do is add a simple line of Javascript into the HTML of your website, and the chat widget will start working immediately.

What are some Tawk.to alternatives?