Free Help Desk Software

Learn more about the best free help desk software solutions, with free offers and frequently asked questions.

Updated on July 11th, 2019

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Help desk software is used by customer service representatives to connect with customers online and manage any complaints that may arise. If you're on a tight budget, there are many free help desk software options available to help run a small business.

20 Best Free Help Desk Software Solutions for 2019:

Our Rank

Help Desk Software Company

Free Offer

1.

Zendesk

Free.

2.

Freshdesk

Free.

3.

Spiceworks

Free.

4.

C-desk

Free.

5.

ngDesk

Free.

6.

Solarwinds

Free.

7.

Kayako

Free.

8.

SysAid

Free.

9.

HubSpot

Free.

10.

Faveo

Free.

11.

Hesk

Free.

12.

OTRS

Free.

13.

Itarian

Free.

14.

UVdesk

Free.

15.

NABD System

Free.

16.

osTicket

Free.

17.

HelpDeskZ

Free.

18.

Diamante Desk

Free.

19.

Liberum Help Desk

Free.

20.

Zoho Desk

Free trial.

FAQs:

Should I consider paid help desk software?

There are many free help desk solutions that are more than capable for businesses with a small client base or minimal IT issues. However, if you're a medium-large sized business or your requirements are a bit more complicated, you'll want advanced features and functionality. Check out our article on paid help desk software for a list of our best help desk options ranked.

See the full range of free help desk software here.

Does free helpdesk software come with a free ticketing system?

Yes, most free and open source help desk software includes a built-in free helpdesk ticketing system in addition to email, live chat, knowledge base, and access for multiple agents. This means you can comfortably run a small business using free helpdesk software.

See the full range of free help desk software here.

Free Help Desk Software

What are the best free Cloud Based Help Desk Software?:

See the full range of free help desk software here.

Can I get a free trial of any IT support software?

With a few exceptions, most helpdesk solutions can be used as a free trial for a limited period of time. Zoho Desk, one of the highest rated online helpdesk platforms, is available for a free 15-day trial.

See the full range of free help desk software here.

Is there any Gartner Magic Quadrant help desk software that is free?

If you want software that is worthy of the Gartner Magic Quadrant designation, you won't be getting help desk support software free of charge. Web Help Desk was named to Gartner's Magic Quadrant, but the starting price is a $700 licensing fee.

See the full range of free help desk software here.

What is the best free simple help desk software solution?

  • Hesk.
  • osTicket.
  • DiamanteDesk.

See the full range of free help desk software here.

Free Help Desk Software

What are the best Free Ticketing Software?:

See the full range of free help desk software here.