Live Agent Reviews, Pricing, and FAQs
Learn about LiveAgent's help desk software for small businesses. Includes info on LiveAgent, free trials, pricing, customer reviews and FAQs.
Updated on February 22nd, 2022
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
LiveAgent is help desk software for small to medium-sized businesses. Features include ticket management, live chat, call center, and a support portal. Businesses use LiveAgent to improve on their customer service.
Also Consider
Try Freshdesk Free!
Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.
Sign Up FreeAutomate repetitive work and save time.
Collaborate with teams to resolve issues fast.
Keep all customer conversations in one place.
Pricing:
Plan Name | Monthly Pricing |
|---|---|
Ticket | $15.00 |
Ticket & Chat | $29.00 |
All-inclusive | $39.00 |
Review:
Pros: It is reliable, feature-rich, and good value for money.
Cons: No customer activity tracking or complaint tracking features.
Bottomline: LiveAgent is a good, affordable help desk option for small businesses wanting to improve customer engagement and customer service.
Key Information:
Legal Name | Quality Unit, LLC |
Founder | |
Founding Date | Nov 01, 2004 |
Address | Vajnorska 100/A, Bratislava, Slovakia 83104 |
Number of Employees | 49 |
Number of Customers | 21000 |
Telephone | |
Website |
FAQs:
What is LiveAgent?
LiveAgent is customer service help desk software for small to medium-sized businesses.
How much does LiveAgent cost?
LiveAgent's plans range from $15.00 to $39.00 per month.
Is there a LiveAgent free trial?
Yes, LiveAgent offers a 14-day free trial.
What are some LiveAgent alternatives?
- Click Desk.
- Drift.
- Freshdesk.
- Intercom.
- Kayako.
- mylivechat.
- Pure Chat.
- OTRS.
- Acquire..
- Zendesk Chat.
- Velaro.
- Chatrify.
- WebsiteAlive.
- Moxie.
- NABD System.