Live Agent Reviews, Pricing, and FAQs

Learn about LiveAgent's help desk software for small businesses. Includes info on LiveAgent, free trials, pricing, customer reviews and FAQs.

Updated on February 22nd, 2022

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

LiveAgent is help desk software for small to medium-sized businesses. Features include ticket management, live chat, call center, and a support portal. Businesses use LiveAgent to improve on their customer service.

Also Consider

Try Freshdesk Free!

Freshdesk offers a feature-rich customer support platform used by 150,000+ businesses.

Sign Up Free

Automate repetitive work and save time.

Collaborate with teams to resolve issues fast.

Keep all customer conversations in one place.

Pricing:

Plan Name

Monthly Pricing

Ticket

$15.00

Ticket & Chat

$29.00

All-inclusive

$39.00

Live Agent Reviews
Review:

Pros: It is reliable, feature-rich, and good value for money.

Cons: No customer activity tracking or complaint tracking features.

Bottomline: LiveAgent is a good, affordable help desk option for small businesses wanting to improve customer engagement and customer service.

Key Information:

Legal Name

Quality Unit, LLC

Founder

Andrej Harsani

Founding Date

Nov 01, 2004

Address

Vajnorska 100/A, Bratislava, Slovakia 83104

Number of Employees

49

Number of Customers

21000

Email

support@ladesk.com

Telephone

+421 2 33 456 826

Website

https://www.liveagent.com/

FAQs:

What is LiveAgent?

LiveAgent is customer service help desk software for small to medium-sized businesses.

How much does LiveAgent cost?

LiveAgent's plans range from $15.00 to $39.00 per month.

Is there a LiveAgent free trial?

Yes, LiveAgent offers a 14-day free trial.

What are some LiveAgent alternatives?