Live Agent Reviews, Pricing, Ratings and FAQs

Learn about LiveAgent's help desk software for small businesses. Includes info on LiveAgent, free trials, pricing, customer reviews and FAQs.

Updated on February 25th, 2019

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LiveAgent is help desk software for small to medium-sized businesses. Features include ticket management, live chat, call center and a support portal. Businesses use LiveAgent to improve on their customer service.

LiveAgent Pricing:

Plan Name

Monthly Pricing

Ticket

$9.00

Ticket & Chat

$29.00

All-inclusive

$39.00

Live Agent
LiveAgent Review:

Pros: It is reliable, feature-rich, and good value for money.

Cons: N/A

Bottomline: LiveAgent is a good, affordable help desk option for small businesses wanting to improve customer engagement and customer service.

LiveAgent News & Activity:

There is no recent LiveAgent news or activity to report at this time.

LiveAgent Key Information:

Founder

Viktor Zeman

Founded

2010

Headquarters

Wilmington, Delaware, US

CEO

Viktor Zeman

Number of Employees

11 - 50

Number of Customers

21,000+

Phone

1 (888) 257-8754

Address

3616 Kirkwood Highway, Suite A, #1130 Wilmington, DE 19808

Website

www.ladesk.com

LiveAgent FAQs:

What is LiveAgent's price range?

LiveAgent's plans range from $9.00 to $39.00 per month.

Is there a LiveAgent free trial?

Yes, LiveAgent offers a 14-day free trial.

Where can I find the LiveAgent login?

LiveAgent has no "login" facilities at this time.

What are some LiveAgent alternatives?

LiveAgent Reviews:

Source

Review

Larry - hotscripts.com

LiveAgent is one of the most complex help desks we tried. There are regularly new updates that improve functionality, ease of use, and the look of the interface.

Hane - hotscripts.com

We use LiveAgent every day for chat sessions and answering customers' emails. We mostly like time tracking feature and Facebook integration.

Kevin - hotscripts.com

The ability to interact with our customers and provide them with an integrated offline knowledge base was a big improvement. The system is very flexible and has been able to fulfill our support needs.

Sergey - hotscripts.com

The best about LiveAgent and the reason why our company will not change to another provider is the support. Reviewed some online tutorials for an hour, set it up and we were ready to use it. Integration with Zapier could be more expanded by other options of ticket synchronization. Overall, LiveAgent is the best help desk we have tried.

Martin - hotscripts.com

The most comprehensive help desk solution available. Twitter and Facebook integrations are quickly enabled. I'm able to easily run LiveAgent from my phone when I'm on the go.