Upserve POS Reviews

Discover Upserve POS's point of sale (POS) solutions for your restaurant. Includes info on Upserve POS, free trials, reviews, pricing, and FAQs.

Updated on January 27th, 2020

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Upserve POS, formerly Breadcrumb POS, is a cloud-based iPad point of sale (POS) solution for the food and beverage industry. Upserve POS allows users to take table orders, manage inventory, and accept credit card payments.

Our Pick

Square Point of Sale

Easy to Set Up and Use

Sign Up Free

Automatically tracks customer purchases.

Used by more than 2 million businesses.

Robust reporting.

Pricing:

Plan Name

Monthly Pricing

Core

$119.00

Pro

$249.00

Pro Plus

$399.00

Upserve Pos 20190620 420X320
Review:

Pros: Easy to use and great offline processing.

Cons: No inventory tracking capabilities.

Bottomline: This simple, well-designed product is easy to use.

Key Information:

Founder

Seth Harris

Founded

2011

Headquarters

Providence, RI

Number of Employees

201-500

CEO

Sheryl Hoskins

Address

10 Dorrance Street, Providence, RI 02903

Phone

+1 855-664-3887

Website

www.upserve.com/platform/restaurant-pos

FAQs:

How much does it cost to use Upserve POS?

Upserve POS's pricing ranges between $119.00 and $399.00 per month.

Does Upserve provide training for their POS terminals?

Yes. The Upserve Academy is an online training center that has comprehensive training material on Upserve POS for restaurant owners, managers, and servers.

Can I use Upserve POS without an internet connection?

Yes. Upserve POS has an offline feature that is automatically activated when the system detects a break in your internet connection. You can continue to serve customers, send orders to the kitchen, take credit card payments, and print receipts. Your transactions will automatically sync once the internet connection has resumed.

What Upserve features can I use when the POS terminal is offline?

  • Create checks.
  • Take credit cards.
  • Send orders to the kitchen.
  • Print signature slips and customer receipts.
  • Adjust tips.
  • Manage printers and other devices.

Is there a mobile app for Upserve's POS?

Yes. Upserve POS has mobile apps available for both iPhone and Android devices that gives you full access to your restaurant's performance.

What are the main features of Upserve POS?

  • Employee management.
  • Sales analytics.
  • Labor reporting.
  • Menu customization.
  • Online ordering.
  • Shift notes.
  • Split checks.

How much does Upserve POS charge for their POS terminals?

The first POS terminal is free on all of Upserve's plans. For additional POS terminals, you can expect to pay between $40.00 and $60.00 per terminal, depending on the plan that you choose.

Is there a free trial for Upserve POS?

No. Upserve POS makes no mention of a free trial on their website. However, you can schedule a demo of the software.

Customer Reviews:

Abraham_Lure

Reviewed: Aug 02, 2018

Source: Reddit

Not an owner yet, but have really enjoyed using Breadcrumb POS. The only complaints I’ve heard have been from the kitchen, I guess it prints tickets kinda weird.

VCEmblem

Reviewed: Aug 02, 2018

Source: Reddit

We recently installed Breadcrumb POS with Upserve a few months ago, and our employees have loved it so far. Customer service has been very responsive, and the interface is simple and great for aesthetics. We don't have a kitchen, however, so can't comment much on the kitchen tickets.